Schedule Messages

Updated 5 days ago ​by Bruno Trevisan Policelli

You can schedule a message to be sent at any chosen time.How do I schedule a push message?

Click on: MARKETING > COMMUNICATION > PUSH MESSAGES

Press CREATE MESSAGE on the upper left corner and a new window will pop up. Enter the content of your message and press TOGGLE SCHEDULE. Then, new content will show up and if you click on the SUBMISSION DATE field and you'll be able to schedule a message to be sent out at any time you wish. Finally, press SCHEDULE.



Important

All scheduled messages are GMT timed, meaning your message needs to be scheduled considering the difference. The example below shows the list of schedules you should consider.

You'll need to check the time zone of the country you are at and also keep in mind the beginning and end of daylight savings time. For example, if it's January and you are in New York (GMT -5) and it's 2pm, on our server it will be 7pm. So, to schedule a message to be sent at 4 pm, the time must be set to 9pm.


NOTE : When sending a push message of up to 140 characters, do not use special characters such as:
  • "quotation marks"
  • apostrophe'  
  • backslash \
  • or line break.

Frequently asked questions

Is the message sent immediately  or is it delayed?

The message will be sent at the time you scheduled it. There will only be a delay if you set the time incorrectly. Always remember that our platform uses GMT time, which should be taken into account when scheduling your message (in the USA, we use PDT, EST, CST, and so forth, so please plan accordingly).