HD Video in the Virtual Lobby

HD (High Definition) video streaming is available for presenters when joining virtual rooms.

Presenters will now be able to choose their video quality, choosing between:

  • SD 480p
  • HD 720p
  • Full HD 1080p (connection and hardware dependent)

How do I activate HD Video?

To activate HD video for your activities, go to Settings > Tools. In the Live section, locate the option Full HD Video. Click Edit and check it to make it available for your presenters.

Full HD
If after pressing Edit instead of seeing a checkbox, you see Purchase, it's because this feature isn't included. Click here to check the features available on each plan.

How do I join an activity with HD Video?

When joining a session as a presenter, users will be shown the device configuration screen, enabling them to choose their video, camera, and microphone output, and also their video quality.

The dropdown video quality default is SD 480p (Standard Definition).

Open the dropdown menu to find the HD 720p and Full HD 1080p options.

Video options.

Please note, activating Full HD 1080p is dependent on both the machinery and connection available.

The recommended requirements for this setting is:

  • i7 Quad-Core Processor or higher
  • Minimum connection of 1.8Mpbs

These requirements will be visible when this option is selected.

Quad-core requirements.


Screen sharing is not affected by HD Video. Video quality from screen sharing will show the same resolution as the desktop or application of the screen being shared.

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