Virtual Lobby reports

In the Virtual Lobby reports, you will be able to see how many of your sessions were viewed, who viewed them, and for how long.

Where do I find the Virtual Lobby analytics?

To find your analytics, go to Analytics > Virtual Lobby reports.

How to access the virtual lobby reports

Overview

The main page contains an overview of the analytics. Here you will find your live performances listed as well as the number of online users over time.

Gif of Virtual Lobby reports

The information included in the table are:

  • Total Rooms - Counts how many rooms have been created in the Virtual Lobby
  • Total sessions - Counts the total amount of times people have joined the room (for example if they have entered, left, then re-entered)
  • Single sessions - Counts each person which has joined a room
  • Users - Counts how many people have joined the Virtual Lobby
  • Total Time - Total time spent by attendees in a room
  • Average Time - Average time spent by attendees in a room

Online users over time

This line chart will show you a timeline of attendance. The green line shows the number of online users and the blue line shows the number of participants inside sessions.

Graph online users

You can define the time period to be analyzed and shown in the graph. To do this, use the buttons highlighted in green in the image above.

You can also download the generated reports by pressing the Download button in the upper left.

The downloaded file will show the graphic exactly as you are seeing it on screen. The file will be saved in your default download location.

Live Performance

You can see the rooms created by admins and also the group rooms and meetings created by participants.

Live performance

You can click on the blue button on the right of each session to break down the time spent in the room by each user and the number of times they each viewed the session.

The reports do not follow the timezone set in the event details, it follows the Coordinated Universal Time (UTC).

Who attended my session?

In the overview section, you will be able to see the rooms you created. Click on the blue button to find out who attended your session and how much time they spent inside the room. .

Session attendance

  1. Watch %: the green bar corresponds to the time the user spent watching the session when it was live, within the session date & time bounds. The yellow bar refers to the time the user spent in the room before or after the session date & time.
The percentage for the Watch% data will be calculated based on the session's duration and the amount of time spent by the user in that room. For example, if a session lasts an hour and the attendees stayed in the room for 30 minutes, their Watch% will be 50%. If they stayed in the room until the end of the activity, their percentage will show 100%.
  1. Live watch time: this data refers to the time the user spent watching the session when it was live, within the session date & time bounds.
  2. Total time: total time spent by attendees in a room.

Who networked at my event?

When your attendees network, they create group rooms. These group rooms will contain an ID. They are all listed in the Live Performance section.

You can click the blue button to find out who took part in the networking sessions.

Track by users

You can also generate reports by users and see which sessions a user attended in your event.

Click on the Users tab and you will see a list of all the users, how many activities they joined, how many networking rooms they joined, and the time spent in each room.

Click on the blue button to see exactly which rooms the users attended.

Grouping and ungrouping reports

You can define if you'd like to display a listing of all your reports or if you'd rather have them grouped.

Sessions

You can generate reports about who attended each session by using the filter options mentioned below:

  • Grouped users by ID - ID, name, email, total views, total time, average time
  • Grouped users by Role field - role, total views, total time, average time
  • Grouped users by Company field - company, total views, total time, average time
  • Ungrouped - ID, name, email, duration, joined at, left at
Filters for reports
Users

You can generate reports about which sessions each user attended by using the filter options mentioned below:

  • Grouped lives by ID: ID, name, total views, total time, average time
  • Grouped lives by type: ID, activity type, total views, total time, average time
  • Ungrouped lives: ID, name, duration, joined at, left at
Filtering user reports

How do I extract a report?

To have this information available in an excel sheet, press Edit > Report. Once you click the button, a message will appear at the top of the screen, warning you that you will receive the file with the data in your email when the process is complete.

Analyzing the reports

The spreadsheet will cover the categories covered In the Overview section such as total and unique views, total and average time.

Besides these categories, the spreadsheet also includes the columns shown below:

Spreadsheet columns - Virtual Lobby Analytics
  • Type - shows the room type, if it's an activity, sponsor booth, meeting or group room
  • Date Joined - shows the first time that the user entered the first room
  • Date Updated - shows the last time the person entered a room


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