Artificial Intelligence for Emails

Updated 2 months ago ​by Sebastian Lastra

Email Health

This tool allows the event admin to verify email lists and filter these lists, to reduce bounce emails.

How to verify is the email is secure or not

First,click on MARKETING > COMMUNICATION> E-MAIL HEALTH. You will see a list with all registered emails, from your attendees list. Beside each email, there will be a checkbox indicating whether the email is safe or not. If the email is considered risky, the checkbox will not  be marked, and there will be an explanation as to why it is not safe.

The definitions for EMAIL HEALTH has 4 variations:

  • Catchall | Valid Domain 
  • Valid | Valid Domain
  • Invalid | Nonexistent Domain
  • Unknown | Domain not found
Please Note: In case several emails bounces back because it is considered risky, the platform will stop sending emails.

Search, filter and extract a report

You can search for a specific email by clicking on SEARCH. It is also possible to filter safe or risky emails by clicking on FILTER.  You can export this list by clicking on the REPORT button.

How do I send a communication to an invalid or unknown email?

If you would like to send emails that are considered RISKY, you will need to click on the EDIT button and mark the checkbox on the EMAIL HEALTH column.

Note: In case of bounce by sending emails to addresses of emails considered risky the whole quota of emails of the event will be blocked for sending. You can not roll back this dimension lock.

If you want to register email addresses for testing on the platform, please use one of the below domain suffixes so you do not increase your bounce rate, for example: [email protected] The domain prefixes you can use for testing are:, or

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