Manage e-mail blacklists

Updated 3 months ago ​by Elaine Samasquini

When an attendee requests to be unsubscribed, his subscription state is updated automatically.

Manage e-mail blacklists acts as a filter preventing certain e-mail addresses from receiving emails, as they requested.

At the time you send a message to a given list, our AI intelligence checks if the attendee’s address is included in the blacklist: if it is, that mail will be ignored and they won't receive the message.

When the attendees want to unsubscribe, they will press this link on their email.

How to access the Email Blacklist

To access the e-mail blacklist, you should click on MARKETING > COMMUNICATION > EMAIL BLACKLISTS

Then all the attendees that unsubscribe will show in the'Email Blacklist' as shown in the image below:

How to download the email blacklist to a spreadsheet

You can export the email blacklist to an excel sheet.

Click on the EDIT tab in the top right corner

Then in the top left corner press the REPORT button.

A message will appear along the top of the screen with a download button, Press download and your email blacklist will be downloaded as an excel sheet.

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