Digital Ticket Voucher

Updated 3 days ago ​by Taís Hamamoto

Digital Voucher

Each event attendee will receive a specific ticket category at the time of their registration. These tickets can be integrated with other websites related to their ticket. 

Attendees can receive tickets either by email or through the mobile application (if downloaded). The event organizer can control the time  the vouchers will be available. 

These vouchers contain various information that can be useful, such as:  a unique QR code for the attendee, attendee’s name and information, as well as acting as a ticket to go through access controls.

How to enable the Voucher Tool 

The Voucher Tool needs to be enabled. to verify: SETTINGS > TOOLS > EDIT > Check the VOUCHER box > END.

Next, click on PEOPLE >  VIEW ATTENDEES, choose an attendee and click on the name. Click EDIT,  then on: SEE VOUCHER.

When you click on SEE VOUCHER a new tab will appear, containing a PDF file with ALL of the attendee’s registered information: their QR Code, the ticket category, their entry for access to the accreditation, and their logistics/hospitality (transportation, lodging) information. To learn more about these options and how to configure them, click on: Ticket Management and  Logistics and Flight Management

How can attendees access their voucher?

The voucher link can be emailed to every attendee the day before the event. The event organizer can send the PDF file, a download through the platform must be done, to then send to the attendees.

The attendee can also access their own voucher through their smartphone’s application. Just click on: MENU > VOUCHER.

How to send vouchers to attendees via email?

To send the voucher to attendees via email, click MARKETING > COMMUNICATION > EMAIL CREATOR.

Create your email, then on the edit menu, under the BUTTON section choose VOUCHER. As you drag the icon into the body of the text, you will see the button and the text Pass. If you want to change the term, you can click on the text and change it in the box on the left.

When you're done editing, just follow the Target and Review flow to send the email.

How do I send the voucher via instant messaging?

To send the voucher via instant messaging, you should click PEOPLE > ATTENDEES and choose one specific attendee. Then, press VOUCHER.

A new window will pop up and you will be able to copy the generated URL and send it via instant messaging.


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