Manage e-mail blacklists

This tool acts as a filter preventing certain e-mail addresses from receiving emails, as they requested. At the time you send a message to a given list, our AI intelligence checks if the attendee’s address is included in the blacklist: if it is, that mail will be ignored and they won't receive the message.

How can an attendee unsubscribe from the emails list?

When the attendees want to unsubscribe, they will press this link on their email and his subscription state is updated automatically

Screenshot of the "click here to unsubscribe" on an email from the platform.

How can I access the Email Blacklist?

To access the e-mail blacklist, you should click on Marketing > Communication > Email Blacklists

Screenshot of the steps Marketing > Communication > Email blacklists

Then all the attendees that unsubscribe will be shown in this section.

Screenshot of the email blacklists page.

How can I export the email blacklist?

Click on the Edit tab in the top right corner, then, press the Report button.

A message will appear along the top of the screen with a download button. Press download and your email blacklist will be downloaded as an excel sheet.

Screenshot of the download button.


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