Accreditation via Macbook
For computer printing, you must search for the attendee and click on their name. In the side editing window that opens, click the print icon (it will have a red ball).
Then download the plugin
After installation, click the InEvent icon on the top bar of your computer and get the numeric code. Enter the code in the Connection window as instructed, and click Connect.
The connection is complete when the ball icon color of the print icon turns green.After connecting, you can choose which printer will be the credential. And then click the participant name again and then click the credential print icon.
The printer connected to the Macbook has stopped printing, how do i proceed?
This can occur for some reasons, mainly because of internet swing. If you find that the printer that is connected to your Macbook is no longer printing, follow this simple step-by-step:
- Unplug the Macbook printer usb
- Go to the Macbook settings
- Click printers
- Note that the Brother printer in the list will be red. In the lower corner you will see a + and - sign. Select the Brother printer and delete it from the list by clicking the - button.
- Plug the printer back via usb cable into the Macbook, it will automatically be added to your list of printers, and it will be green
- Go back to the platform on the participants screen and press the F5 key to refresh the page
With this step by step the printer will return to normal operation.