Badge printing for iOS

Using the official InEvent iOS app, you can easily create and design badges, define specific badges for groups of attendees, and control attendee check-ins as well as print attendee badges during in-person events.

If you wish to use the badge printing for iOS feature using your white-label app instead, follow our guide on requesting Multicast Network Entitlement for the iOS app before proceeding.

This guide contains information on how to navigate through the Badge Printing page, set up your Printing badges and Kiosk settings for your Check-in process, and manage QR Codes.

Technology requirements

The technical requirements for badge printing may vary depending on the format it will have at your event. It can be either self-service or with the support of promoters at each credential printing station.

Check out the possibilities below:

Type of Accreditation

Self service

Accreditation with promoters

Supported printers

  • Brother QL 710WQL 720NWQL 810WQL 820NWB.
  • Zebra ZD 200 SeriesZD 400 SeriesZD 600 Series
Refer to this section to see the printers' supported labels.
  • Brother QL 710WQL 720NWQL 810WQL 820NWB.
  • Zebra ZD 200 SeriesZD 400 SeriesZD 600 Series.

Hardware

Devices running iOS 13.0 and above

Mac OS x 11.0 or later with the following browser specifications: Chrome V.40 (or later), Mozilla Firefox V.7 (or later), or Safari V.9 (or later)

Internet speed

Basic Printing: Printing directly from a computer connected to the same network as the printer usually does not require a high-speed internet connection. The speed of your local network (Wi-Fi or Ethernet) is more relevant for basic printing tasks.

Remote Printing: If you plan to use remote printing features, such as printing from a mobile device or sending print jobs over the internet while away from the printer, a stable and reasonably fast internet connection is necessary. The required speed may vary depending on the size and complexity of the print jobs.

Basic Printing: Printing directly from a computer connected to the same network as the printer usually does not require a high-speed internet connection. The speed of your local network (Wi-Fi or Ethernet) is more relevant for basic printing tasks.

Remote Printing: If you plan to use remote printing features, such as printing from a mobile device or sending print jobs over the internet while away from the printer, a stable and reasonably fast internet connection is necessary. The required speed may vary depending on the size and complexity of the print jobs.

Number of Promoters

1 promoter for every 3 accreditation stations

1 promoter per accreditation station

The technical requirements for accreditation vary depending on the format it will have at your event. It can be either self-service or with the support of promoters at each credential printing station. 

Check out the possibilities below

How can I enable the Badges feature?

Click on Settings > Tools > Pass section. Click Edit and toggle on the button corresponding to the Badges tool.

Enabling the Badges tool

Printing badges

The Badge Printing page can be accessed by navigating to Marketing > Registration > Badge Printing from the Event level.

Screenshot showing the Badge printing page.

The Printing badges section is where you can create, configure, and review your created printing badges. The interface displays information on the badge's name, printer type, size, and target attendees.

Creating a new printing badge

You can create a new printing badge by following the steps below:

  1. Click on the New badge button on the top left corner of the Printing badge section. The Printing badge pop-up box will be displayed.
  2. Enter the desired Badge name.
  3. Select the list of attendees for which the badge will be created using the Target drop-down box. The available options are:
  • All attendees
  • Any of your Custom list
A badge can only be linked with one Custom list. If you have multiple Custom lists, you will need to create a badge for each list.
  1. Select the printer using which the badge will be printed using the Printer drop-down box. The available options are:
  • Brother
  • Zebra
Ensure that you have configured the printers' drivers and connectivity options. Steps to configure may be different depending on the type and/or brand.
  1. Select the printer model.
  • For Zebra printer, its models are: ZD 200 Series, ZD 400 Series, ZD 600 Series.
  • For Brother printer, its models are: QL 710W, QL 720NW, QL 810W, QL 820NWB.
  1. Select the label type on which the badge will be printed using the Label type drop-down box.

The available options for Brother printers are:

  • 17mm x 54mm
  • 17mm x 87mm
  • 23mm x 23 mm
  • 29mm x 42mm
  • 29mm x 90mm
  • 38mm x 90mm
  • 39mm x 48mm
  • 52mm x 29mm
  • 62mm x 29mm
  • 62mm x 100mm
  • 12mm
  • 29mm
  • 38mm
  • 50mm
  • 54mm
  • 62mm
  • 60mm x 86mm
  • Black/Red 62mm
  • 54mm x 29mm
  • 12mm round
  • 24mm round
  • 58mm round

The available options for Zebra printers are:

  • 4" x 3" Badge
  • 4" x 6" Badge
  • 4" x 12" Badge
  • Custom size
When Custom size is selected, you will be prompted to enter a custom Label size in inches.
  1. Click on Create to finish creating the printing badge.
GIF showing how to create a new printing badge

Once you have completed the steps above, you can start adding elements and customizing the appearance of your printing badge.

Printing badges are created as blank badges, so it is necessary for you to add the desired elements using the editor.

Customizing a printing badge using the Badge editor

After creating a printing badge, you can add elements and customize the appearance of the badge. To do so, click on the Palette icon next to the printing badge. You will be directed to the Badge editor.

Screenshot showing the palette icon that leads to the badge editor.

To start adding and editing the items in the Badge editor, click on the Edit button.

On the left side of the editor, you will find items that can be added to your badge by clicking on the + button. The items are as follows:

  • Standard fields: Standard fields associated with your attendees. The available fields are NameFirst nameLast nameEmail addressRoleCompany, and Ticket.
  • Custom fields: Your event's Custom fields associated with your attendees.
  • Text: Custom text.
  • QR Code: QR Code associated with your attendee.
Printing badges are created as blank badges, so it is necessary for you to add the elements, such as the QR Code, name, and email fields on your own.
Elements can be moved by holding the directions icon and resized by holding the resize icon on the bottom right corner. Text elements can be modified by clicking on the text.

You will find the following buttons in the top left corner of the main editor area:

  • Grid: Show grid lines in the badge area.
  • Zoom controls: Zooms the view of the badge area in or out.
  • Upload background: Uploads a background image for your badge.
For the best results, ensure that the background size matches the badge size when uploading a background image.
GIF showing how to add and customize elements to the badge.

On the top side of the editor, you will find the following items:

  • Preview button: Click on the Preview button to see a clean preview of your badge. You will then be prompted to select an attendee so you can preview their badge in the Preview badge pop-up box.
You can also print or download the previewed attendee's badge from the Preview badge pop-up box.
  • Badge name field: Edit the name of your badge in this field.
  • Printer drop-down box: Change the printer using which the badge will be printed using the drop-down box.
  • Label type drop-down box: Change the label type on which the badge will be printed using the drop-down box.
  • Width and Height fields: Configure the width and height of your badge.
  • Mirror: Configure whether or not the badge will be mirrored when printed.
Screenshot showing the top buttons of the badge editor.

Kiosk settings

The Kiosk settings section is where you can customize the appearance and behavior of your Kiosk. This section has four tabs: StartChecking inFinal, and Settings.

Start

In the Start tab, you can configure the Kiosk Welcome appearance. You can configure the following items:

  • Message content: Message which will be displayed as a Welcome message.
  • Welcome screen orientation: Orientation of the Welcome screen. The available options are Landscape and Portrait.
  • Landscape or portrait background: Background image which will be displayed for your welcome screen.

GIF showing the Start section.

Checking in

In the Checking in tab, you can configure the behavior of the Kiosk. You can configure the following items using the respective drop-down box:

  • Search: Configure whether or not attendee data can be searched from the Kiosk.
  • Search by field: Configure the field from which attendee data will be searched. The available options are EmailName or Email, and Username.
  • Show partial results: Configure whether or not partial search results will be allowed. When No is selected, the search results will only show exact matches.
  • Allow walk-ins: Configure if attendees can register during the check-in process.
GIF showing the Checking in section.

Final

In the Final tab, you can configure the Thank you title and Thank you message that will be shown after an attendee has checked in.

GIF showing the Final section.

Settings

In the Settings tab, you can configure the following items:

  • Maximum print cap per attendee: Set the maximum amount of badge that can be printed per attendee.
The value you set for Maximum print cap per attendee determines the limit on how many times the same badge can be reprinted.
  • (Android) Should print badge after NFC sync?: Set whether or not badges should be printed after an attendee has completed NFC sync.
GIF showing the Settings section.

The Print now section allows you to print your attendees' badges directly from the platform using the InEvent plugin.

Screenshot showing the Print now interface

To start printing an attendee's badge, follow these steps:

  1. Click on the print button next to their entry on the page.
  2. The Print badge pop-up box will be displayed. You can choose to Print or Download the badge.
Screenshot of the Print badge window
  1. Click on Print. The platform will attempt to connect to the InEvent printing plugin.
  2. If you do not have the plugin installed, you will be prompted to download and install the plugin. Click on download it here.
Click on download it here
  1. You will be redirected to your web browser where you can add the plugin to your browser.
If using Chrome, simply click on Add to Chrome.

Web store

  1. Refresh your page and click on the Print button again. You will be prompted to:
  • Enter the IP Address and select the Printer DPI if the badge is connected to a Zebra Printer.
    Zebra printer
  • Enter the IP Address if the badge is connected to a Brother Printer.
  1. Press Select and the attendee's badge will proceed to be printed.

QR Codes

The QR Codes section is where you can manage the QR codes for the pages in your event.

Webpages

In the Webpages section, you can view the list of QR codes available for your event pages along with their links. You can also download the QR codes as images by pressing the Download button. You can scan the QR codes to visit the web pages on your browser. The QR codes are available for the following pages:

Screenshot showing the QR Codes > Webpages section.

Attendees check-in

In the Attendees check-in section, you can configure and print QR codes for all of your attendees. You will see the following items on top of the page:

  • Refresh button: Refreshes the QR codes.
  • Instructions button: Opens the printing instructions.
  • Print button: Opens your browser's Print pop-up dialogue to start printing.
  • Number of columns (print mode) drop-down menu: Select the number of columns in which the QR codes will be printed.
Screenshot showing the QR Codes > Attendees check-in section.
Printing QR codes for all attendees

To print QR codes for all attendees, follow the steps below:

  1. Click on Refresh in the Attendees check-in section to ensure all QR codes are successfully loaded.
  2. Select the Number of columns (print mode) using the drop-down menu. You can select up to 4 columns.
  3. Click on the Print button. Your browser's Print pop-up dialogue will open.
You may need to enable Background graphics on your browser's Print pop-up dialogue to ensure the QR codes are printed.
  1. Click on Print.

After completing the steps above, the QR codes for all attendees will be printed.

Sponsors

In the Sponsors section, you can view the list of QR codes of for your sponsors. You can also download the QR codes as images by pressing the Download button.

Sponsors QR codes

Exhibitors

In the Exhibitors section, you can view the list of QR codes of for your exhibitors. You can also download the QR codes as images by pressing the Download button.

Exhibitor QR codes

Attendee check-in procedure

To start checking in your attendees to your event using the iOS app, follow the steps below:

  1. Launch the official InEvent app.
  2. Navigate to Menu > Accreditation > Kiosk mode in the InEvent app.
Upon tapping on Kiosk mode, you may be prompted to enter your company code. For more information, refer to our article on finding your company code.
  1. Tap on Select printer to select the printer with which the badges will be printed.
Ensure to have created a badge in your event first, otherwise the app will not find the printer to connect to.
Upon tapping Select printer, you may be prompted to allow or disallow the app from accessing your local network. Choose Allow. The app requires local network access to discover printers connected to the same network.
Ensure that the printer is connected to the same wireless network as your device, or is connected to your device via Bluetooth. If no printer is selected, you will not be able to start checking in attendees.

Screenshot showing the navigation to Kiosk mode on the iOS App.
  1. Tap Start check-in.
  2. Tap on the Scan button under Scan QR Code to start scanning attendees' QR codes. Alternatively, select Search attendee to manually search for the attendees.

Screenshot showing the Kiosk menu
  1. Review the attendees' details as shown on the Kiosk.
Attendee data can be modified as necessary.
  1. Tap on Confirm and sign. The badge will start printing.
  2. Tap on Finish check in to finalize the attendee's check-in process.
Can I change my printer?

If you wish to change the printer your device is connected to, you simply need to follow the steps below:

  1. Make sure the new printer is powered on and connected to the same network as your device if you are using a network (Wi-Fi or Ethernet) printer.
  2. Go to Menu > Accreditation > Kiosk mode in the InEvent app.
  3. Tap on Select printer to select the new printer connected to your device with which the badges will be printed.

Walk-in registration

If Allow walk-ins are enabled, new attendee registration can be made on the spot at the check-in Kiosk. The steps to do walk-in registration are as follows:

  1. Start the Kiosk mode on the mobile app and tap on Start Check-in.
  2. Tap on the Register button under Walk-in. The Registration form will load.
Screenshot showing the Start check-in selection.
  1. Complete the registration form for the new attendee. After doing so, you will be able to check the new attendee into the event.
  2. Tap the Confirm and sign button to start the attendee check in process. The QR code will be automatically loaded.
  3. Tap on Finish check-in.
Screenshot of the kiosk registration form.

Accreditation via Macbook

Click here to learn how to perform the accreditation via Macbook.


How Did We Do?