Badge printing

The InEvent platform integrates seamlessly with the InEvent Kiosk app. Using the platform, you can easily create and design badges, define specific badges for groups of attendees, and control attendee check-ins as well as print attendee badges during in-person events, with check-in operations fully completed using the InEvent Kiosk app.

If you wish to use the badge printing for iOS feature using your white-label app instead, follow our guide on requesting Multicast Network Entitlement for the iOS app before proceeding.

This guide contains information on how to navigate through the Badge Printing page, set up your Printing badges and Kiosk settings for your Check-in process, and manage QR Codes.

Technical requirements

The technical requirements for badge printing may vary depending on the format it will have at your event. It can be either self-service or with the support of promoters at each credential printing station.

Check out the possibilities below:

Type of Accreditation

Self service

Accreditation with promoters

Supported printers

  • Brother QL 710W, QL 720NW, QL 810W, QL 820NWB.
  • Zebra ZD 200 Series, ZD 400 Series, ZD 600 Series
Refer to the section on creating a new printing badge to see the printers' supported labels.
  • Brother QL 710W, QL 720NW, QL 810W, QL 820NWB.
  • Zebra ZD 200 Series, ZD 400 Series, ZD 600 Series.

Hardware

Devices running iOS 13.0 and above

Smartphones running Android 8.0 or later

Mac OS x 11.0 or later with the following browser specifications: Chrome V.40 (or later), Mozilla Firefox V.7 (or later), or Safari V.9 (or later)

Internet speed

Basic Printing: Printing directly from a computer connected to the same network as the printer usually does not require a high-speed internet connection. The speed of your local network (Wi-Fi or Ethernet) is more relevant for basic printing tasks.

Remote Printing: If you plan to use remote printing features, such as printing from a mobile device or sending print jobs over the internet while away from the printer, a stable and reasonably fast internet connection is necessary. The required speed may vary depending on the size and complexity of the print jobs.

Basic Printing: Printing directly from a computer connected to the same network as the printer usually does not require a high-speed internet connection. The speed of your local network (Wi-Fi or Ethernet) is more relevant for basic printing tasks.

Remote Printing: If you plan to use remote printing features, such as printing from a mobile device or sending print jobs over the internet while away from the printer, a stable and reasonably fast internet connection is necessary. The required speed may vary depending on the size and complexity of the print jobs.

Number of Promoters

1 promoter for every 3 accreditation stations

1 promoter per accreditation station

The technical requirements for accreditation vary depending on the format it will have at your event. It can be either self-service or with the support of promoters at each credential printing station. 

In addition, the InEvent Kiosk app is highly recommended for a seamless in-person check-in experience. For further information regarding the InEvent Kiosk app, refer to the InEvent Kiosk app: Access control & usage guide for event organizers article.

Registering the checklog profile

First, you need to create a Checklog profile in the list of attendees, and with that profile, log in to the app so that this user can read QR codes. Refer to the InEvent Kiosk app: Access control & usage guide for event organizers article to learn how to register a profile with Checklog permission.

A Checklog profile can only be logged into one device at a time.

Enabling the Badges feature

Click on Settings > Tools > Pass section. Click Edit and toggle on the button corresponding to the Badges tool.

Enabling the Badges tool

Badges

The Badge Printing page can be accessed by navigating to Marketing > Registration > Badge Printing from the Event level.

Screenshot showing the Badge printing page.

The Badges section is where you can create, configure, and review your created printing badges. The interface displays information on the badge's name, printer type, size, and target attendees.

Creating a new printing badge

You can create a new printing badge by following the steps below:

  1. Click on the New badge button on the top left corner of the Printing badge section. The Printing badge pop-up box will be displayed.
  2. Enter the desired Badge name.
  3. Select the list of attendees for which the badge will be created using the List filter drop-down box. The list displayed in the drop-down menu will show the Static lists and the Dynamic list that the user has created. For more information, refer to our Static list and Dynamic list articles.
A badge can only be linked with one List. If you have multiple lists, you will need to create a badge for each list.
You can create a new list while setting up your badges. Simply type the desired list name in the List filter field and press Enter on your keyboard. This will instantly create a new list for the badge, which will also appear on the Static List page. Refer to the Static and Contact lists article for more information
creating a list for badges
If you did not select a list or chose the wrong list while creating the badge, you can update it later. Simply go to the Badge Editor page, where you have the option to change the selected list, choose a new one, or create a brand-new list for the badge. Refer to the Customizing a printing badge using the badge editor article for more information.
  1. Select your badge User type The available options are:
  • Attendees
  • Speakers
  • Sponsors
  • Exhibitors
  • Admin
  • Staff
  • Presenter
  • Checklog
  • Interpreter
  • Printer
  • Photographer
  1. Select the printer using which the badge will be printed using the Printer drop-down box. The available options are:
  • Brother
  • Zebra
Ensure that you have configured the printers' drivers and connectivity options. Steps to configure may be different depending on the type and/or brand.
  1. Select the printer model.
  • For Zebra printer, its models are: ZD 200 Series, ZD 400 Series, ZD 600 Series.
  • For Brother printer, its models are: QL 710W, QL 720NW, QL 810W, QL 820NWB.
  1. Select the label type on which the badge will be printed using the Label type drop-down box.

The available options for Brother printers are:

  • 17mm x 54mm
  • 17mm x 87mm
  • 23mm x 23 mm
  • 29mm x 42mm
  • 29mm x 90mm
  • 38mm x 90mm
  • 39mm x 48mm
  • 52mm x 29mm
  • 62mm x 29mm
  • 62mm x 100mm
  • 12mm
  • 29mm
  • 38mm
  • 50mm
  • 54mm
  • 62mm
  • 60mm x 86mm
  • Black/Red 62mm
  • 54mm x 29mm
  • 12mm round
  • 24mm round
  • 58mm round

The available options for Zebra printers are:

  • 4" x 3" Badge
  • 4" x 6" Badge
  • 4" x 12" Badge
  • Custom size
When Custom size is selected, you will be prompted to enter a custom Label size in inches.
  1. Click on Create to finish creating the printing badge.
GIF showing how to create a new printing badge

Once you have completed the steps above, you can start adding elements and customizing the appearance of your printing badge.

Printing badges are created as blank badges, so it is necessary for you to add the desired elements using the editor.
When configuring badge printing, make sure to adjust the print margin based on the label type being used. Continuous roll labels: Set a 35-dot margin at the end of the print to ensure proper spacing and alignment between badges. Die-cut labels (standard pre-cut labels used in most printers): Set the margin to 0 dots, as these labels already have predefined spacing.

Customizing a printing badge using the badge editor

After creating a printing badge, you can add elements and customize the appearance of the badge. To do so, click on the Palette icon next to the printing badge. You will be directed to the Badge editor.

Screenshot showing the palette icon that leads to the badge editor.

To start adding and editing the items in the Badge editor, click on the Edit button.

On the left side of the editor, you will find items that can be added to your badge by clicking on the + button. The items are as follows:

  • Standard fields: Standard fields associated with your attendees. The available fields are Name, First name, Last name, Email address, Role, Company, and Ticket.
  • Custom fields: Your event's Custom fields associated with your attendees.
  • Text: Custom text.
  • QR Code: QR Code associated with your attendee.
  • User picture associated with your attendee.
  • Custom Image: You can upload a custom image to your badge. Once you click on the + button a new window will appear asking you to click or drag & drop files to upload. Follow the instructions and select Upload to finish.
Image showing the pop up window to upload custom image to the badge.
Registered attendees with profile pictures will have their profile pictures automatically added to the badge if the User picture is included in your printing badge. Refer to the InEvent Kiosk app guide for more information about User picture associated with your attendees.
Elements can be moved by holding the directions icon and resized by holding the resize icon on the bottom right corner. Text elements can be modified by clicking on the text.

You will find the following buttons in the top left corner of the main editor area:

  • Grid: Show grid lines in the badge area.
  • Zoom controls: Zooms the view of the badge area in or out.
GIF showing how to add and customize elements to the badge.

On the top side of the editor, you will find the following items:

  • Preview button: Click on the Preview button to see a clean preview of your badge. You will then be prompted to select an attendee so you can preview their badge in the Preview badge pop-up box.
You can also print or download the previewed attendee's badge from the Preview badge pop-up box.
  • Badge name field: Edit the name of your badge in this field.
  • List filter: This allows you to refine and target specific attendee groups when editing badges. By typing in the list filter field, you can search for an existing list or create a new one by entering a name and pressing Enter on your keyboard. This ensures that badges are assigned only to the selected attendees based on your specified criteria
Select list after badge creation
  • Printer drop-down box: Change the printer using which the badge will be printed using the drop-down box.
  • Label type drop-down box: Change the label type on which the badge will be printed using the drop-down box.
  • Width and Height fields: Configure the width and height of your badge.
The length and width can only be customized if the Label type is set to Custom when using a Zebra printer.
Screenshot showing the top buttons of the badge editor.
Customizing text for your badge

You can select a variety of font styles including variations of those fonts for all text fields on your badge. This allows you to customize your badges to match your event's branding and style. You can select from different font families, sizes, weights (such as bold or italic), and styles to create the perfect look for your badges:

Reordering badge priority

The print priority of badges can be configured by reordering or rearranging the order of existing badges at the Printing badges page To reorder the order of badges, click Edit on the top right corner. Then, click and drag the handle button next to the target badge to the desired position.

GIF showing how to reorder badge printing priority

The order of badges determine the priority of printed badges. The higher the badge is placed on the list, the higher it is prioritized. If an attendee is part of multiple badge-associated Lists, InEvent will print the badge variant that is placed higher on the Printing badges page.

Below is an example with 4 badges.

Screenshot showing badge priority

In the example screenshot above:

  • East Entrance badge takes the utmost priority for all attendees within the List named Others. The Exclusive and West Entrance badges are associated with the same List, named Ordered.
  • The Exclusive badge is placed higher than West Entrance, so all attendees that belong in the Ordered List will have the Exclusive badge printed upon check-in.
  • Attendees that are part of both Others and Ordered will have the East Entrance badge printed upon check-in.
  • The Universal badge is placed last and acts as a fallback badge design, in this case, for all users enrolled within the event without administrator power. Fallback badges can also be set without a List filter.
Fallback badges are best placed last within the Printing badge page, especially if it is not assigned a List filter.

Kiosk settings

Event administrators can modify and configure the appearance and behavior of the check-in kiosk with options listed under Kiosk settings.

GIF showing the Start section

For complete information on Kiosk settings, refer to our InEvent Kiosk app guide. Additionally, when using the Kiosk app, you can modify certain settings directly from the mobile app.

Connected Kiosks

The Connected Kiosks tab allows you to monitor the live status of tablets running the InEvent Kiosk app for your event. You can view connected devices, check their activity, and monitor their battery levels and connected printers from the platform.

To access this information, navigate to Marketing > Registration > Badge printing > Connected Kiosks. The image below shows the Connected Kiosks page, both when there is a connected device and when there are no connected devices.

Image showing the Connected Kiosks page and a Kiosk device connected.
In order to view the kiosk network requirements and the list of devices used for check-in, check-out, and badge printing at the venue, click on the Venue network requirements button. This will download a PDF file of the network requirements.

Each connected kiosk displays the following information:

  • Connection status: See whether the kiosk is online.
  • Device information: View the device name, operating system, device model, and InEvent Kiosk app version.
  • Signed-in user: Check the name and email address of the user or admin signed in to the kiosk.
  • Network information: View the device's IP address and network connection type, such as Wi-Fi.
  • Battery level: Monitor the device's remaining battery percentage.
  • Badge printing activity: See how many badges the device printed in the last hour and review its most recent activity.
  • Connected printer: View the connected printer's name, IP address, port, and current status.

Setting up printers for badge printing on the InEvent Kiosk app

In order to use the InEvent Kiosk app for badge printing, you need to perform an initial printer setup on each operating device. This must be done to connect the device with the printer, and allows for a seamless check-in experience. The initial setup on the app is quick and easy, as it only involves enabling automatic printer discovery and selecting the printer, or manually entering details for the target printer into the InEvent Kiosk app.

A complete guide on setting up printers for badge printing can be found in the InEvent Kiosk app guide.

The Print now section allows you to print your attendees' badges directly from the platform using the InEvent plugin.

Screenshot showing the Print now interface

To start printing an attendee's badge, follow the steps listed below.

  1. Click on the print icon next to their entry on the page. The Print badge pop-up box will be displayed.
You can select the badge design you want to print for an attendee from the dropdown list.
Select badge design
  1. You can choose to Print or Download the badge.
Screenshot of the Print badge window
  1. Click on Print. The platform will attempt to connect to the InEvent printing plugin.

If you do not have the plugin installed, you will be prompted to download and install the plugin. Click on download it here - you will be prompted to add the plugin to your browser. After adding the plugin, refresh the page.

Click on download it here
If using Chrome, simply click on Add to Chrome.
Web store

  1. Click on the Print button. You will be prompted to:
  • Enter the IP Address and select the Printer DPI if the badge is connected to a Zebra Printer.
    Zebra printer
  • Enter the IP Address if the badge is connected to a Brother Printer.
  1. Press Select and the attendee's badge will proceed to be printed.

Printing multiple badges

To print multiple badges at once, follow these steps:

  1. Navigate to the Print now section.
  2. Select the checkboxes corresponding to the attendees whose badges you want to print.
  3. Click on Print selected badges. You will see a print selected badges pop-up box confirming whether you want to proceed with printing the selected badges.
  4. Click on Print selected to proceed with printing your badges.

Screenshot showing the Print multiple badges steps
You can print multiple badges with different badge designs by selecting specific badge designs for specific attendees.
GIF showing multiple badge design
A dialog box will be displayed for each badge being printed, allowing interruptions.

To cancel the badge printing process, simply click Stop in the dialog box.

Screenshot of the badge printing cancellation dialog

QR Codes

The QR Codes section is where you can manage the QR codes for the pages in your event.

Webpages

In the Webpages section, you can view the list of QR codes available for your event pages along with their links. You can also download the QR codes as images by pressing the Download button. You can scan the QR codes to visit the web pages on your browser. The QR codes are available for the following pages:

Gif showing the QR Codes > Webpages section.

Attendees check-in

In the Attendees check-in section, you can configure and print QR codes for all of your attendees. You will see the following items on top of the page:

  • Refresh button: Refreshes the QR codes.
  • Instructions button: Opens the printing instructions.
  • Print button: Opens your browser's Print pop-up dialogue to start printing.
  • Number of columns (print mode) drop-down menu: Select the number of columns in which the QR codes will be printed.
Screenshot showing the QR Codes > Attendees check-in section.

Printing QR codes for all attendees

To print QR codes for all attendees, follow the steps below:

  1. Click on Refresh in the Attendees check-in section to ensure all QR codes are successfully loaded.
  2. Select the Number of columns (print mode) using the drop-down menu. You can select up to 4 columns.
  3. Click on the Print button. Your browser's Print pop-up dialogue will open.
You may need to enable Background graphics on your browser's Print pop-up dialogue to ensure the QR codes are printed.
  1. Click on Print.

After completing the steps above, the QR codes for all attendees will be printed.

Sponsors

In the Sponsors section, you can view the list of QR codes of for your sponsors. You can also download the QR codes as images by pressing the Download button.

Sponsors QR codes

Exhibitors

In the Exhibitors section, you can view the list of QR codes of for your exhibitors. You can also download the QR codes as images by pressing the Download button.

Exhibitor QR codes

Attendee check-in procedure via the Kiosk app

After configuring your badges, you can begin the attendee check in prodcedure via the Kiosk app. For complete information regarding Badge printing via the Kiosk app, attendee check-ins, Kiosk settings, walkin registrations, refer to the InEvent Kiosk app: Access control & usage guide for event organizers article.

Offline Sync

During events, connectivity issues may arise due to unexpected causes. The InEvent app provides the Offline Sync functionality to mitigate such situations.

Offline Sync is available in the Android version of the InEvent mobile app. It is not available in the InEvent Kiosk app for both Android and iOS/iPad OS.
Screenshot showing the offline sync menu in the InEvent app

Offline Sync ensures that local, on-device data is readily cached for synchronization. When the device's connectivity stabilizes or returns, the cached data will safely be synced without loss. Device operators can also use Force Sync to force-trigger a synchronization attempt.

Screenshot showing "Pending requests" with nothing else


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