Accreditation for Android

Our accreditation software allows participants to print their credentials by QR code reading, or by searching for their name, email, or other search parameters. Printing usually takes from 3 to 7 seconds.

Technology Requirements

The technical requirements for accreditation vary depending on the format it will have at your event. It can be either self-service or with the support of promoters at each credential printing station. 

Check out the possibilities below:

Type of accreditation

Auto-service

Accreditation with promoters

Printer

Brother QL-820NWB or QL-810w

(With label number DK-2251)

Brother QL-820NWB or QL-810w

(With label number DK-2251)

Hardware

Smartphones running Android 8.0 or later

Mac OS X 11.0 or later, with the following browser specifications: Chrome V 40 (or later)- Mozilla Firefox V 7 (or later)-  Safari V 9 (or later)

Internet

0.5 MB per printer

0.5 MB per printer

Voltage

110  V (Connect up to 2 printers in the same outlet)

110 V (Connect up to 2 printers in the same outlet)

Number of Promoters

1 for every 3 accreditation stations

1 per accreditation station

The printer requires an internet connection in order to synchronize data.
Using a power supply that exceeds the recommended 110 V could potentially cause damage to your printer. To avoid this, it is important to ensure that the mains voltage used to power your printer falls within the required range. It is worth noting that the mains voltage supply can differ from one country to another. To determine the voltage requirements in your country, refer to this table.

If the voltage supply in your country is higher than what your printer requires, you can consider using a voltage converter to regulate the power. By taking these precautions, you can ensure that your printer operates safely and effectively.

How do I register the checklog profile?

First, you need to create a Checklog profile in the list of attendees, and with that profile, log in to the app so that this user can read QR codes. Click here to learn how to register the checklog profile.

Enabling the Badges feature

Click on Settings > Tools > Pass section. Click Edit and toggle on the button corresponding to the Badges tool.

Enabling the Badges tool

Credential setup: configuring the badges

To configure the badges that will be printed, go to Marketing > Registration > Badge Printing.

Printing label

If you are using an Android device, press the click here button that appears in the yellow note and you will be directed to the respective page for Android configuration

If you are using an IOS, refer to the Badge printing for IiOS article.
Click here button

Setting the background image

To set the background of your self-accreditation tablet, complete the following steps:

  1. Press Edit on the top right corner of the screen.
  2. Select the orientation of your background image. The available options are as follows:
  • Landscape: The image size should be exactly 1920x1080px
  • Portrait: The image size should be exactly 1080x1920px.
  1. Click the red upload file button to select and upload your background image.
  2. Press End to save your changes.
Image showing the background of Self-Accreditation Tablet (Horizontal & Portrait).

We recommend images without texts so as not to confuse the attendees.

Setting the label type

There are 30 label templates that you can choose from. They vary in dimension, title and subtitle, and whether or not there is a QR code.

Under Title, Subtitle, and Extra, you will find the fields from your registration form to compose your credential information. Therefore, if you want content different from the default options, you must configure the registration form beforehand.

Setting the label type

Setting up the badge details and accreditation behaviors

Other details
  • Alignment: Set whether the text lines are Left, Center, or Right aligned on the credential. This alignment does not affect the position of the QR code.
  • Caps- Lock: Set whether the contents of the credential will be all in caps-lock or will be as filled by the participant/organizer.
  • Has form: If you want your attendee to submit the registration form on the tablet, leave the Yes option selected. 
We do not recommend enabling this option on your tablet when tickets are sold.
  • Maximum print cap per attendee: Define how many credentials each attendee can print. 
The limit on the same tablet regardless of the configured limit will always be one. Therefore, if printing limits are above two, the attendee must perform the extra print at another point of service.
  • Search by: Choose the search parameter that your attendee will use in self-accreditation. If you want an option other than the attendees' Email, Name or email, or User, you must first configure the registration form.
  • Show partial results: If set to Yes, the system will return the 10 results linked to that search, whether complete or not. If No is set, the system only returns a result that is exactly the same as the search parameter.
For example, consider the name 'Ash the Astronaut' and that 'Search by' has been defined as 'Name or e-mail'. If set to Yes, the attendee who enters a part of the name ('Ash' 'Astronaut') can already find the first 10 results linked to these searches.  If set to No, the attendee will only find their credential when entering the complete name or e-mail.
  • Should print badge after NFC sync: If set to Yes, a badge will be printed after an attendee synchronizes their NFC band.
  • Should check-in after printing badge or syncing NFC: If set to Yes, the attendee will be checked-in once their badge is printed. You can also activate this option by clicking on the Settings button in the top right corner of the page and enabling Check-in post NFC.
Check-in post NFC

Click here for further information on accreditation and access control with NFC.

Performing the accreditation via tablet

This section will guide you on performing the accreditation using a tablet or mobile phone running Android.

Setting up the printer's drivers and companion software

Before setting up the printer at the InEvent app, it is necessary for you to set up the printer's drivers and companion software. The required software can be downloaded from the model's respective pages at the official Brother Support site:

Using the official companion software, you can configure the printer's Wireless Direct features.

For more information on how to configure Wireless Direct, refer to Brother's guide on their website.

Setting up your printer at the InEvent app

Follow the instructions below to set up your printer for accreditation:

  1. Download the app for your event to your tablet or mobile phone.
  2. Log in with one of the created collector profiles.
  3. Navigate into your event.
  4. Press the Menu tab at the bottom right of the interface.
  5. Press Accreditation.
Accreditation
  1. Press Printer settings to configure your printer.
Ensure that your phone's Bluetooth or Wi-Fi functionality is enabled and a printer is already paired.
You can pair a QL-820NWB printer with your phone using Bluetooth by pressing Menu > Bluetooth > Bluetooth (On/Off) on the printer. For more detailed information, refer to the official Brother User Guide document.
  1. Select the suitable Printer connection mode, printer, and device type.
  2. Press Save details to finish setting up your printer.
Screenshot showing how to set up printer using Printer settings

Once you have set up your printer, you can proceed to print badges using the Kiosk mode for badge printing.

Printing badges using the Kiosk mode

Follow the instructions below to start printing badges using the Kiosk mode:

  1. Press Kiosk mode for badge printing in the Accreditation interface.
  2. Press Ok to confirm the selected printer.
  3. Choose whether or not to pre-cache data by pressing Yes or No on the Pre-cache data pop-up box.
  4. Press Check-in to start scanning and printing badges.
Screenshot showing how to print badges using the Kiosk mode

Troubleshooting

We recommend having a location with at least two computers and two printers for every 800 participants for troubleshooting purposes. 

In general, information changes occur on the Attendee list screen (People > Attendees). On this page, you can add new attendees and their information, edit other attendee credentials and also reprint credentials.

See below the most common troubleshooting cases:

  • New Subscribers:  To register new attendees follow these instructions. Make sure you fill out the credential fields correctly, then click the print icon.
  • Reprint credentials: In the list of attendees (People > Attendees), search for the attendee, and then click Edit. In the editing side window, scroll down to the Print item. Zero the item and click End. Now, click the credential print button.
Prints
  • Credential information changes: Still on the attendee's list, search for the attendee, then click Edit. Change the information as required by the attendee and clear the number of prints on the field shown above. Click End, and then click the print button for the credential.


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