Event admin notifications and digest

Event administrators can easily manage their event notification emails within the InEvent Notifications page.

Accessing the Notifications page

To access the Notifications page, navigate to Settings > Notifications. Event administrators can enable or disable notification emails using the available checkboxes.

Image showing Events > My Notification

Alternatively, email notifications can also be set using the following methods.

  • People > Attendees page: Select an attendee with an admin permission. Scroll down and locate the Notifications section within the attendee details panel. Then, check or uncheck the box next to the target notification email type.
Image showing notification settings from People > attendees page.

  • Personal settings > Notification settings: Click your name on the right side of the top navigation bar, and navigate to Personal settings > Notification settings. Then, check or uncheck the box next to the target notification email type.
Gif showing notification settings from username drop-down menu.

Notification settings

The following notification emails can be enabled for administrators.

Image showing My Notification page.

  • New applicant was added: Notifies that an attendee has been added for approval at the event.
Image showing notification email that new applicant has been added.

  • New registration was added: Notifies that an attendee has registered to the event. TThe notification email also includes the attendee's registered name, email address, phone number, company and role details.
The platform will automatically generate an email address if it was not provided during registration.
Image showing email notification when new registration has been added

  • Event is almost full: Notifies that an event has reached 80% of its set capacity.
Image showing email notification that event is almost full

  • Event is full: Notifies that an event has reached its maximum capacity.
Image showing email notification when event reaches capacity.

  • Refund Requests: Notifies that a ticket purchase refund request has been made at the event.
Image showing notification email when there is a new refund request.

  • Troubleshoot submitted: Notifies that a troubleshooting request submission has been made at the event.
Image showing email notification when there is a new troubleshoot submission.

  • Ticket capacity alert: Notifies when a ticket's capacity alert percentage is reached. For further information about tickets' capacity alert percentage, refer to the Ticket Management article.
Image showing notification email for Ticket capacity alert.

Digest settings

Digests are recurring reports that are sent directly to administrators' email addresses following the defined frequency.

Image showing the Digest Setting page

The following digests can be enabled for administrators.

  • Attendees registered: Reports a total of registered and newly registered attendees for the time period.
Details of the digest time period can be viewed in the top right corner of the digest email.
Image showing event email digest.
  • Tickets and payments: Reports the total of ticket purchases.

Screenshot showing the tickets and payments digest email

Digest frequency

The frequency drop-down menu lets you set the frequency of email digest delivery. You can choose from the following options.

Image showing digest frequency drop-down menu.
  • Monthly: When selected, you will receive the email digest once a month.
  • Bi-weekly: When selected, you will receive the email digest once every two weeks.
  • Weekly: When selected, you will receive the email digest once a week.
  • Daily: When selected, you will receive the email digest daily.


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