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General

​Firewall configuration

By default, firewalls block all traffic that is not explicitly allowed. This restriction helps protect a network from unauthorized and possibly malicious access. However, it may also prevent users from making legitimate connections to resources at the internet. For example, you may be unable to successfully join sessions or fully load the InEvent Virtual Lobby. It may be necessary to explicitly allow access to and from those resource by whitelisting them within the firewall.

Updated 1 month ago by Amalia

​InEvent's Software Development Kit (SDK)

While the InEvent platform offers a user-friendly interface, the InEvent API with SDKs provides granular control and customization to empower and enhance event creation, administration, and management. InEvent SDKs are available for various platforms, including Android and iOS for mobile app development, and JavaScript and PHP for web development.

Updated 1 month ago by Amalia

​How to migrate your Pathable events to InEvent quickly

This article serves as your guide to transferring all your leads from the Pathable platform to InEvent through mutual integrations. The first method explains how to enable the integration on the InEvent platform for direct transfer of leads. The second method is a step-by-step demonstration of how to to transfer the leads if your plan does not allow the direct transfer from the integration.

Updated 9 months ago by Chioma Okenwa

​Company email digest

The InEvent platform provides the Email digest feature at the Company level to make it easy for company administrators to review the details of your credits, events, ticket sales, and analytics. With this feature, users at the Company level will receive event details in their email inbox in the pre-determined frequency.

Updated 1 month ago by Caleb Kotey

How to migrate your Accruent (EMS) event data to InEvent quickly

Migrating data from Accruent EMS typically involves accessing the reporting or administrative tools within the software. This article describes how you can quickly transfer your data and take that next step with InEvent!

Updated 1 month ago by yasmine haj sassi

Settings: Event Status List

As an event organizer, you can easily create statuses that can be associated with the the events within your company. This article will guide you on how to create statuses to associate with your even…

Updated 4 months ago by Chioma Okenwa

Webhook events - JSON data type

InEvent offers a Webhook integration solution that allows you see and manage real-time webhook notifications when certain actions are carried out on the platform. In this article, we will be showing…

Updated 5 months ago by Chioma Okenwa

Event admin notifications and digest

The My Notification feature allows event admins to access and enable or disable notifications using check-boxes when certain actions are triggered in the event. With this feature, users can now recei…

Updated 6 days ago by Faisal Durrani

Seats

The Seats feature allows you to efficiently oversee events with designated seating arrangements. By using this feature, you can designate contracts for attendees so that they can attend events within the same company without using up registration credits.

Updated 1 week ago by Faisal Durrani

Website search engine optimization

Website search engine optimization, or SEO for short, is the means to grow a website's organic online presence in search engines. With SEO, you can improve the visibility and visit rate of your website, leading to more exposure and conversion. In this article, you will find information on how you can apply SEO using InEvent's custom website feature.

Updated 1 week ago by Faisal Durrani

Webhooks Integration

InEvent offers a Webhook integration solution that allows you see and manage real-time webhook notifications when certain actions are carried out on the platform. In this article, we will be showing you how to integrate your webhook on InEvent's platform in order to receive real-time information when specific actions are carried out.

Updated 3 months ago by yasmine haj sassi

Tiktok Pixel Integration

The TikTok Pixel is a powerful measurement tool that tracks your Tiktok ads' impact on your website. This code enables you to monitor sales, user activity, and find the right audience for your ads. InEvent offers you the opportunity to integrate your TikTok pixel ID to an event in order to track specific actions carried out by users.

Updated 3 weeks ago by Chioma Okenwa

How to migrate your Kaltura events to InEvent quickly

Migrating data from events created in Kaltura to InEvent is very easy. This article describes how you can quickly transfer your data and take that next step with InEvent.

Updated 1 year ago by yasmine haj sassi

Migrating data to InEvent

Migrating data from one platform to another can be a complex process, considering the difference of the platforms and the data structure. To ensure the data migration process runs smoothly, it is necessary to carefully plan and conduct the process. In this guide, we will guide you through the general steps to migrate data from a previous platform to the InEvent platform.

Updated 1 year ago

How do I stream to an Intranet ?

An intranet is a private online network that is only accessible to internal staff or a specially selected audience. Streaming to an intranet is an efficient way to deliver your video content to a specific audience within your organization. This article will guide you on how to stream to the Intranet using a CDN specifically with Mux and Bitmovin - both of which are offered by InEvent.

Updated 1 month ago by yasmine haj sassi

Using Webhooks on InEvent - API

In this article, we will guide you through the steps to use Webhooks on the InEvent platform. Webhooks allow you to automate certain processes on the InEvent platform, such as sending data to external systems or triggering custom actions based on events within the platform.

Updated 1 month ago by Amalia

Navigating Internet Blocks

This article is aimed at InEvent users who may face restrictions on internet access due to internet blocks. It suggests the use of a virtual private network (VPN) to have access to some InEvent services. The article explains how VPNs work and provides step-by-step instructions on how to use them to access the internet without restrictions. It also emphasizes the importance of following all applicable laws and regulations regarding the use of VPNs and internet access. The article aims to empower users to access the internet freely and safely while using InEvent services.

Updated 2 years ago

How to migrate all your Eventbrite events to InEvent quickly

Exporting data from your events created in Eventbrite to the InEvent platform is very easy. Check out this article to learn how to do this in a very simple way and take that next step with InEvent. E…

Updated 9 months ago by Chioma Okenwa

Stakeholder support for your InEvent account

Learn how you can ensure that all of your key stakeholders are also able to get the most out of the InEvent platform.

Updated 2 years ago by Chioma Okenwa

What to do when the event emails are blocked?

This article highlights the importance of reading carefully the Spam policy and the MSA, to understand how the credit system works in this case.

Updated 2 years ago

Best practices for hybrid and in-person events

Event planners need to consider high-quality equipment when it comes to hybrid and in-person events. This article will provide some insights into the checklist for a successful event!

Updated 2 years ago

How to migrate from Google Meet to InEvent quickly

In this article, you will learn how to export data from Google Meet to the InEvent platform.

Updated 1 year ago by Chioma Okenwa

How to migrate all your Microsoft Teams Events to InEvent quickly

Exporting data from your events created in Microsoft Teams to the InEvent platform is very easy. Check out this article to learn how to do this in a very simple way and take that next step with InEvent! Tip  For further assistance, stay tuned to our 24/7 Help Center to talk to our support team.

Updated 9 months ago by Chioma Okenwa

How to migrate all your Notified Events to InEvent quickly

Exporting data from your events created in Notified to the InEvent platform is very easy. Check out this article to learn how to do this in a very simple way and take that next step with InEvent! For further assistance, stay tuned to our 24/7 Help Center to talk to our support team.

Updated 9 months ago by Chioma Okenwa

How to migrate all your Hopin Events to InEvent quickly

In this article, you will learn how to export data from your events created in Hopin to the InEvent platform.

Updated 1 year ago by Chioma Okenwa

How to migrate all your Cvent Events to InEvent quickly

Cvent is a software-as-a-service company that specializes in meetings, events, and hospitality management technology. However, if you would like to create TV-like experiences for your live events, broadcasts, or virtual events, there is nothing better than shifting to the InEvent platform.

Updated 8 months ago by Amalia

How to migrate from On24 to InEvent quickly

ON24 is a sales and marketing platform for digital engagement, delivering insights to drive​revenue growth. No doubt a good solution for virtual events, but if you want to Go Beyond, InEvent is the most powerful software for professional events and video productions.

Updated 1 year ago by Chioma Okenwa

How to migrate all your Bizzabo Events to InEvent quickly

Exporting data from your events created in Bizzabo to the InEvent platform is very easy. Check out this article to learn how to do this in a very simple way and take that next step with InEvent! For further assistance, stay tuned to our 24/7 Help Center to talk to our support team.

Updated 1 year ago by Chioma Okenwa

How to migrate all your Zoom Events to InEvent quickly

To create TV-like experiences for your live events, broadcasts, or virtual events nothing better than shifting to the InEvent platform.

Updated 1 year ago

W-9 form and ACH/Wire transfers

This article will provide you with information about the W-9 form and the process of payment via ACH or Wire transfer.

Updated 1 year ago by Chioma Okenwa

Virtual Lobby on the app

This article intends to teach you how to disable videos when presenting in a session when using your smartphone.

Updated 1 year ago

InEvent virtual backgrounds

This article intends to teach you how to enable and use the native video background tool.

Updated 2 days ago by Faisal Durrani

Umbrella account and EventHub: Creating a new company

With InEvent, you can easily manage multiple companies with an Umbrella account. An Umbrella account allows you to use a single Billing dashboard for multiple companies. Alternatively, you can also implement InEvent's EventHub plan, which provides centralized billing and management as well as next-level enterprise support.

Updated 1 month ago by Amalia

Reducing your email bounce rate

This article intends to help you to prevent your event's email quota from being blocked due to a high bounce rate. Compliance with the company standards is crucial to ensure the deliverability of your communications. Having a high bounce rate will make emails more likely to be block listed by recipient servers (consequently increasing your bounce rate even more), generating IP reputation issues. Furthermore, messages will more likely be labeled as spam if you have a low reputation due to email bounces.

Updated 1 month ago by Bissen Ouesleti

Filtering attendees

This article intends to help you filter the attendees' list of your event so you can find your target participants according to specific parameters.

Updated 1 month ago by Caleb Kotey

Hybrid Events

The easiest way to understand what hybrid events are is to think about events where in-person and virtual components are included. In other words, can be considered hybrid events that combine face-to-face (physical) components with online (virtual) elements.

Updated 2 years ago

How to avoid access to the Virtual Lobby prior to the event date

By default, once the participants register to an online/ hybrid event they will receive an email containing a magic link giving them direct access to the Virtual Lobby. In case this is not the ideal situation, there are possibilities to avoid that, and this article aims to assist with that.

Updated 1 month ago by Chioma Okenwa

Recommended hardware for online and hybrid events

If your gear doesn’t reach the minimum requirements, it can cause technical problems such as frozen screens or your operational system being stuck. With this in mind, this article intends to list rel…

Updated 2 years ago

LinkedIn Insight Tag

Adding your LinkedIn insight Tag to the InEvent platform.

Updated 1 month ago by Chioma Okenwa

Implementation Plan: the customer journey

InEvent wants to align expectations and insert you in a successful journey, teaching you how to best exploit the potentials that we can offer to the maximum.

Updated 8 months ago by Chioma Okenwa

Most frequently requested CSS codes

In this FAQ we will show you the most frequently requested CSS codes for you to customize the Virtual Lobby.

Updated 1 month ago by Amalia

InEvent annoucements

Check our changelog to track all notable changes and releases made to the InEvent platform. Our announcements include records of changes such as fixes, improvements, and new features.

Updated 8 months ago by yasmine haj sassi

3D environments in the Virtual Lobby

If you'd like to rebuild a venue for your online event, you could build a 3D Virtual Lobby with your staging, sets, lights, colors, and branding. This is the ideal option to immerse the participants in the event!

Updated 8 months ago by yasmine haj sassi

Get free credits

You can recommend the InEvent platform to your network and get 150 free credits, or post a review and get 50 free credits!

Updated 1 month ago by yasmine haj sassi

Virtual cameras: Changing your video background in the Virtual Lobby

By using a virtual camera, you will be able to apply virtual backgrounds, create layers and presets during web conferences without owning a green screen.

Updated 6 months ago by yasmine haj sassi

Embedding a whiteboard into the Virtual Lobby

You can embed a whiteboard into the Virtual Lobby and collaborate with the participants and speakers of the event while the session is happening.

Updated 3 weeks ago by yasmine haj sassi

Integrating Intercom with the Virtual Lobby

You can add chat functionality to your Virtual Lobby by integrating it with Intercom. Once the integration is completed, you’ll be able to welcome, onboard, and support customers.

Updated 1 month ago by Bissen Ouesleti

Embedding a Zoom link using RTMP

To learn how to embed a Zoom meeting into an InEvent activity while streaming from Zoom's Desktop Client, please check out the steps below.

Updated 8 months ago

Breakout Rooms

Event breakout rooms aim to facilitate activities interactions and leverage group work during online meetings. You can take advantage of this feature if your attendees need to discuss particular ideas and topics within several groups simultaneously. This article intends to teach you how to use this feature inside the platform and directly at the Virtual Lobby.

Updated 1 month ago by Caleb Kotey

How do I access the Virtual Lobby?

There are various ways for your participants or speakers of your event to access the Virtual Lobby. P

Updated 4 months ago by yasmine haj sassi

How do I delete my account?

See how to delete your account and delete all saved data. In order for your account to be permanently deleted and all data to be removed without the possibility of recovery , fill in your data using…

Updated 8 months ago

Facebook Pixel Integration

You can now integrate your Pixel ID into an event and the following events will be sent to Facebook: Page View - every time a user accesses purchase.php, form.php or hotsite.php;. Shopping cart - eve…

Updated 1 week ago by Amalia

How do I upload videos?

Do you want your attendees to be able to watch videos you have created and would like to present but don't know how to do it? We have some tips for you! Feed. By using the corporate feed, you'll be a…

Updated 7 months ago by Chioma Okenwa

Social Media

You can link your social media accounts in several ways through the InEvent platform: App post feed. Event website. Email. Virtual Lobby. App Post feed.

Updated 1 month ago by Chioma Okenwa

How do I recover my password?

To recover your password, you must follow the steps below. The process is going to depend on your access level, which can be administrator or attendee. I'm an attendee. How do I recover my password t…

Updated 8 months ago by Chioma Okenwa

How to manage & communicate your event

The secret to a successful event is being holistically organized. Today, technology is an excellent tool to help organize and plan an event What are the stages of an event? Concept. Pre-Event. Event.…

Updated 8 months ago by Faisal Durrani

Accessing InEvent's API

APIs are a type of bridge (integrations) that connect applications or information between different systems, websites, portals, etc.

Updated 3 weeks ago by Amalia

InEvent e-mails and IP addresses

When InEvent sends you (or your attendees) e-mails, the email sender will always end in one of the following ways: - @inevent.com (sender is an InEvent's employee) - @ineventmail.com (comunication se…

Updated 2 years ago by Chioma Okenwa

Login to the InEvent Platform: company administrators

Users registered as company administrators in the InEvent platform can access it by going to our website or via email in their first access.

Updated 3 weeks ago by Amalia

Training hours

For users of the InEvent platform, training implementation control is available.

Updated 1 year ago

Billing

The billing feature allows the admins to control how many registrations, emails, SMS, and data collectors they have available and how many have been used.

Updated 1 month ago by Amalia

Submitting a ticket: Issue reports and feature requests

InEvent's platform is structured in order so all features can integrate together. If minor inconveniences occur then it is recommended to create a “Issue Report”.

Updated 3 months ago by yasmine haj sassi

Help center: Support channels

InEvent customers have access to chat, email, and pre-scheduled calls. Our service and support team are available 24 hours a day, seven days a week, on the channels listed in this article.

Updated 3 weeks ago by Amalia

Information Security

InEvent seeks to obey all laws, both nationally and internationally, even if they are just acts of good faith and / or fair policies. Trust in our partners is very important to provide a solution available globally.

Updated 9 months ago by Amalia

How to ensure download and engagement in the App?

One question that many event planners have when deciding to use an App for engagement and interactions is how they can ensure both downloads and usage among attendees!

Updated 1 week ago by Amalia

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