Coupons

The management and control of discount coupons are made in the Ticket Manager environment. On this page you will be able to:

• Add event discount coupons
• Define the number of coupons and discount the percentage of each

How do I register the event discount coupons?

To add a discount coupon follow these steps:

1. Go to Marketing > Tickets > Coupons.

1. Click on + Add Coupon in the top left corner and a new window will appear.
2. Enter the following information:

• Coupon code: Enter the coupon code. To generate random coupons, leave it blank.

• Type (percentage or flat price)
• Discount
• Amount of coupons

• Limit usage for specific tickets by selecting the ticket from the drop down - the coupon will be available on the Purchase form for only the specific ticket(s) added here.

1. Press the blue Create button.

Following that, your coupons will be displayed on the screen in a queue based on the number of coupons that have been created.

On the dashboard, you will see the following information:

• ID: Coupon ID.
• Code: Name of Coupon.
• Discount: The percentage or flat price discount applied on the coupon code
• In Use: Shows whether or not a coupon has been used.
• Applies to: Shows whether the code applies to the entire purchase or to a specific ticket.
• Link: Once your coupon is created, a link will be automatically generated. You can copy this link and send it to your participants, allowing them to register for the event and purchase a ticket with this discount code already applied as shown below:

  

  If you assigned a specific ticket to your coupon, using the field Limit usage for specific tickets, the ticket you assigned will have the discounted price exhibited next to the original price as shown below:

  

• Date created: Shows the date and time the coupon was created.

How do I search for coupons?

If you have created multiple types of coupon codes, you can easily locate a coupon code using the Search option. To do this, simply click on the Search button at the top right corner of the page. A search box will appear for you to enter the coupon code, then click on the blue Search button and the coupon code will be displayed.

How do I delete event discount coupons?

Individually

To delete coupons, click the Edit button in the top right corner, select the coupon(s) by clicking on the checkbox and press the Remove button in the top right corner.

A pop-up message will appear for you to confirm removal, press the red Remove button.

Press End in the top right corner to finish.

In mass

If you want to delete coupons in mass, click on the Edit button > click on Select all, the unused coupons on the first page will be selected and you will see an option to select the total coupons available.

Click on Remove when you make your selection > a pop-up message will appear for you to confirm the removal of the coupons, click on Remove. Press End to save changes.

How do I pull a report?

It's also possible to extract a spreadsheet with a report of all discount coupons registered to find out which coupons have already been used. To do this just click on the Edit button in the top right corner.

Then the Report button will appear in the top left corner. Click on Report and you will receive the spreadsheet by email.

The excel report will contain information such as: couponID, eventID, code, discount, used, dateCreated and paymentID:

How do I create a ticket discount policy?

You can also create a discount policy on a ticket by following these steps:

1. Click on List from the left menu of the page.
2. Select the specific ticket for which you want to create a discount by clicking the blue button next to the ticket. This will open the details of the ticket on the right side of the screen.
3. Click on Edit and scroll down to find the Discount field.
4. Enter the percentage or flat price discount you wish to offer in the % of discount field.
5. Specify the number of tickets that need to be purchased to trigger the discount in the Amount of tickets required for purchase field.
6. Click the +Add discount button to apply the discount to the selected ticket.

The ticket discount will appear on the Purchase form:

How do I edit the heading of a coupon?

You can modify the heading of a coupon using the headings feature. Follow the steps below to change coupon headings:

1. Navigate to Settings > Headings at the Event level.
2. Press the +Add heading button. The New heading pop-up box will be displayed.
3. Type in Purchase and select the heading Purchase - Discount Coupon or Purchase - Coupon Code using the Select heading type drop-down box.
4. Enter the new value to replace the default value in the Type heading value field.
5. Press Create.