Domain's DNS

Usually, you configure the custom domain at the event level because each event has its own address.

How do I configure my domain's DNS to point to the CNAME of pages.inevent.com / pages.inevent.uk?

You can configure your domain's DNS at the company level or at the event level. Both procedures are basically the same, but when setting it at the event level, make sure to disable the Landing page feature.

For that, go to Settings > Tools > Registration > Edit and disable the Landing Pages feature.

Screenshot settings > tools
Screenshot settings > tools > lading page

Then, to custom a domain in the event level, go to Event > Details > Custom Domain. Press Edit and type your domain. Press End.

Screenshot event> details > custom domain

Then, if you click on the Information button on the left side of the Custom Domain, you will see a CNAME and the page that it has to be: either pages.inevent.com or pages.inevent.uk.

If you are using the US server, you must configure your domain's DNS to point to the CNAME pages.inevent.com. If you are using the EU server, you should redirect to pages.inevent.uk.

Screenshot custom domain

To custom a domain at the company level, go to Company > Details > Custom Domain. Press Edit and type your domain. Press End.

Screenshot company > details > custom domain

Then, if you click on the Information button on the left side of the Custom Domain, you will see a CNAME and the page that it has to be either pages.inevent.com or pages.inevent.uk.

Screenshot CNAME

It is recommended to redirect your root domain to the www domain. It means that most of the domain registers will require you to type www before you type your domain. The root domain is the one that you purchase.

As an example, you can use the Amazon web services: Console.aws.amazon.com . You could also use your desired server, such as: 1&1, Enom, Generic, GoDaddy, Namecheap, Network Solutions. In the Amazon example, click on Create Record Set > type the name > choose CNAME. In the value, add: pages.inevent.com or pages.inevent.uk and click on Create.

Screenshot CNAME

It can take up to 48 hours for any changes to domain records. You can use https://mxtoolbox.com/  to check its status.


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