Domain DNS configuration

This article will guide you on how to configure DNS records for a root domain and a subdomain to be used as a custom domain on InEvent.

Before proceeding, ensure that you already have a domain set up in a name registrar.

Configuring a root domain as a custom domain

This section will guide you on how to use your root domain as a custom domain on InEvent.

Using a root domain as a custom domain is recommended when you want to dedicate a domain for an event. If you want to use a subdomain, refer to the subdomain section of this article instead.

Configuring a DNS record for your root domain

After verifying InEvent's IP address, you can start to configure the DNS record at your domain name registrar. To do so, follow the instructions below, using GoDaddy as an example:

  1. Navigate to the DNS Management interface of your domain name registrar.
  2. Create a DNS record with the following specifications:
  • TypeCNAME
  • Name: The desired name or identifier of your subdomain.
  • Valuepages.inevent.com  if you are using the US server, or pages.inevent.uk  if you are using the EU server.
  • TTL: Leave as default, or select as necessary.
Alternatively, you can opt to use A record if your DNS management system does not support CNAME record.
  1. Save the DNS record.
Screenshot showing the A-type DNS record configuration.

Once you have configured the DNS record, you can proceed to add it to InEvent as a custom domain.

Adding a custom root domain on InEvent

To add your custom domain to InEvent, complete the steps below:

  1. Navigate to Event > Details from the Event level.
If you are configuring from the Company level, navigate to Company > Details instead.
  1. Click on Links & Domains on the left menu.
  2. Click on Edit.
  3. Enter the desired custom domain in the Custom domain field.
Ensure that the domain is not used anywhere else.
  1. Press the End button.
Screenshot showing the Custom domain field in the Event details page.
It may take some time for the configuration to be updated.

Configuring a subdomain as a custom domain

This section will guide you on how to use a subdomain as a custom domain on InEvent.

Configuring a DNS record for your subdomain

To configure the DNS record for your subdomain, follow the instructions below, using GoDaddy as an example:

  1. Navigate to the DNS Management interface of your domain name registrar.
  2. Create a DNS record with the following specifications:
  • TypeCNAME
  • Name: The desired name or identifier of your subdomain.
  • Valuepages.inevent.com  if you are using the US server, or pages.inevent.uk  if you are using the EU server.
  • TTL: Leave as default, or select as necessary.
  1. Save the DNS record.
Screenshot showing the CNAME-type DNS record configuration.

Once you have configured the DNS record, you can proceed to add it to InEvent as a custom domain.

Adding a subdomain as a custom domain on InEvent

To add your custom domain to InEvent, complete the steps below:

  1. Navigate to Event > Details from the Event level.
If you are configuring from the Company level, navigate to Company > Details instead.
  1. Click on Links & Domains on the left menu.
  2. Click on Edit.
  3. Enter the desired custom subdomain in the Custom domain field.
Ensure that the domain is not used anywhere else.
  1. Press the End button.
Screenshot showing the filled Custom domain field on the Event details page.
It may take some time for the configuration to be updated.

Once this process is completed, the Website link will be replaced by the subdomain set as the custom domain.

Screenshot showing the subdomain as custom subdomain in the event website.


How Did We Do?