Custom domain
Updated 6 months ago
by
Lisvan Reyes Ricardo
With a custom domain, you can create a website through InEvent's platform and use a custom domain name that you have purchased. You can either use it for all of your events or just a specific one.
How do I configure a Custom Domain?
Company Level
You can set up a custom domain at the company level by navigating to Company > Details > Edit > Custom Domain. Then, you will need to fill in the Custom Domain field, with the address of the official custom domain name (website address).
That way, all of your events will have this custom domain. If you want a different website address for a specific event, you can follow the steps in the topic below.
Enter the adress you want to use then click the information button for instructions. Set up a cname record in your host provider, for the domain to point to pages.inevent.com or pages.inevent.uk.
Event Level
You can also set up a custom domain at the event level. In case you already had integrated one at the company level, this one will override the first one.
How do I enable the custom domain tool?
To enable the custom domain tool, click on Settings > Tools > Edit > scroll down until you see the Start section > enable White Label > press End to save the changes.
How do I customize my domain?
Set up your custom domain by navigating to Event > Details > Edit > Custom Domain.
You will need to fill in the Custom Domain field, with the address of your custom domain name (website address).
Click the information button for instructions. Set up a cname record in your host provider, for the domain to point to pages.inevent.com or pages.inevent.uk.
Every time you access the event's website through the InEvent platform, you will see that the URL will be the same as the custom domain that has been linked.
DNS
It is recommended to redirect your root domain to the www domain. It means that most of the domain registers will require you to type www (subdomain) before you type your domain. The root domain is the one that you purchase.
Click here for further information on how to configure your domain's DNS.
URL redirect (URL forwarding)
To successfully tell your visitors in case you have moved your site to a new domain you should redirect and make sure that links to outdated URLs are redirected to the correct pages.
Choosing a redirect depends on how long you expect the redirect will be in place and what page you want to show in search results:
- Permanent redirects: Show the new redirect target in search results. Use permanent redirects when you're sure that the redirect won't be reverted.
- Temporary redirects: Show the source page in search results. If a service your site offers is temporarily unavailable, you can set up a temporary redirect to send users to a page that explains what's happening, without compromising the original URL in search results.
This is the best way to ensure that searches and people are directed to the correct page. The 301 and 308 status codes mean that a page has permanently moved to a new location.
Website or landing page?
Now you have configured the DNS, it's time to adjust your website or landing page, according to your configurations.
Website
The websites are ready-to-go templates available on the platform. For the domain to be applied to your website, it is necessary that the landing page tool is disabled in event tools.
Event level
- The chosen domain will be your website address. Example: http://"your domain.com".
Company level
- The chosen domain will be the first part of the URL, followed by the event name. Example: http:// "your domain.com" / event name".
Landing pages
Event level
The domain added at the Event > Details won't work along with the Landing page, so you can't use the same domain at Marketing > Landing Pages > Pages.
What you can do is add a different domain directly to this landing page section without interfering with the other URLs revolving aroung the event, such as the Virtual Lobby one. To do that, follow the steps listed above:
First, select + Add landing page. In Name field, write the name you want for your page and then, under Domain, insert the domain you want to redirect to the page. To save the page, click on Create.
Next, click on Index.html and delete the text <p>You content here</p>.
Then, copy and paste the text below, replacing https://Websiteaddress with the address you want to redirect this page to. After that, click on Save.
<html>
<head>
<title></title>
<meta http-equiv = "refresh" content = "1; url = https://Websiteaddress/" />
</head>
<body>
</body>
</html>
Company level
The steps to insert the code to the landing page are the same as above. The difference is that the chosen domain will be the first part of the URL and the event's name will be the second part. Example: http:// "your domain.com" / event name".
Can I use a subdomain in my event?
Yes! Even though the subdomains are still connected to the main domain, they have their own URL as they are separated pages with independent content that can be hosted in a different place than the main content.
