Comments - InEvent Webinar

Track and control the communication and interaction of participants within the InEvent Webinar. 

With the comments tool you can:

  • Track messages exchanged between attendees in the InEvent Webinar.
  • Enable or disable the comments in the InEvent Webinar.
  • Moderate or delete messages exchanged between attendees.

How do I enable the comments feature?

To enable the feedback tool, click on Settings > Tools > Edit > scroll down until you see the Live section. Then, press Edit, and make sure the Comments checkbox is checked. Press End to save the changes.

Enable the comments feature

If instead of seeing a checkbox, you see Click, you will need to enable this feature at the company tools. To do so, simply press Click and a new tab will be opened automatically on the company tools page.

Then, scroll down until you see the Live section, press Edit, and make sure the  Comments checkbox is checked. Press End to save the changes.

Comments checkbox is checked

Can I control the comments from the chat?

Yes, you can block the automatic approval of attendees' comments.

Still, on the InEvent Webinar tools page, scroll down to the Control category, click Edit and uncheck the option Comments of attendees. Then, press End to save the changes.

Control the comments from the chat

How do I disable comments?

To disable the chat in the InEvent Webinar, go to Webinar > Live Stream > select Details. Then, press Edit and scroll down until you see the option to enable or disable Hide chat and tick the corresponding checkbox.

Disable comments
If you enable the option Hide chat, the public chat the users use to communicate with each other will disappear, but the private chat will still be available in the room for speakers, admins, staff, and room host.

How can I see comments that were made during the webinar?

Go to Interactivity > Comments > click on the webinar's name and a new window will open to the right side, containing all the comments.

See comments that were made during the webinar

You will also be able to see who wrote the comments and whether they were approved or not.

Moderating comments

If you have already disable automatic approval of attendees' comments, click on Edit on the top right corner of the screen. You will be able to approve and reject a comment. Once you are done, just click on End.

You will be also able to delete comments individually or in a bulk by pressing Select all.

Delete comments individually or in a bulk

All actions related to comments' moderations made through the platform (backend) will reflect instantly on the front-end. For example, if you delete a comment through the platform, the comment will be removed from the front-end in real-time.
You can also see these comments, approve, reject and delete them in the front-end. To learn more about it, click here.

Generating a report

To generate a report of all the comments, click on Edit and then press Report in the upper left.

The report will be sent to your email and will also be available in the report center.

Generating a report

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