Flight Management

Organize the logistics and information of your travelers. Upload information and flight details of each attendee, indicating: Departure time, arrival time, airport of origin and destination, flight number and other details.

This feature is only available for the Advanced and Full plans. In order for this feature to be available for use, it must be enabled in Event Tools.

How can I add flight details to an attendee?

Manually insert flight details

To add flight information, click on: People > Flights > + Add Flight.

Screenshot of People > Flights > +Add flight.

Mandatory fields are:

  • Person
  • Airline
  • Flight number
  • Gate
  • Seat
  • Ticket type
  • Issue date
  • Departure airport
  • Arrival airport
  • Departure date
  • Arrival date

Insert bulk flights via spreadsheet

Click on Edit > Import > Download Demo File.

Screenshot of  Edit > Import > Download Demo File.

When the file downloads, enter the information requested, save the file and upload.  

Mandatory fields are:

  • Username
  • Email
  • Airport Begin
  • Airport End
  • Date Begin
  • Date End
  • Date Issue

Click on Import >  Green File Icon > Select your file > Import > End.

Screenshot of  Import >  Green File Icon > Select your file > Import > End.

How do I edit  registered information ?

To edit information for flights already registered, select the user / flight you want, then click Edit.

Screenshot of the flight and the edit button highlighted.

Then in the window to the right, you can edit the information.

Press End to save the edition.

screenshot of the flight's information and the button End highlighted.

How do I remove registered information?

To remove an attendee's flight details, press Edit, click on the checkbox of the information you would like to delete and press Remove in the top right corner.

Screenshot of the selected flight and the remove button.

How do I update information already registered?

If you keep the same registered flight locations for the same user, you can update dates + times and additional information by uploading a new worksheet to the platform. But remember, you should always keep the user key the same. 

Example: If you have registered with the XYZ email, you must keep the same until the end of the project or perform the deletion and add the correct one again. If the user does not hit or exist, the platform does not assimilate information or create new users.

How do I view flight Information?

Flight information for each Attendee can be sent via email or viewed on a dedicated button on the App. 

  1. E-mail: The organizer must go to People > Attendees, click on the attendee's name and then click on View Voucher. A new tab will open with the attendee's voucher. The organizer must download and send it to the Attendee. For more information, please read Attendee List  and  Digital Ticket Voucher .
Screenshot of the attendee's profile on People > attendees highlighting "see voucher"

  1. App:  In this option, the Attendee must log in to the application and press Menu, then press Voucher  to view the flight information.
Screenshot of the app's menu highlighting the voucher.

How do I add flight information to an email?

To add dynamic content to an email you can add the attendee's Digital Ticket Voucher which will include information such as: a unique QR code for the attendee, attendee’s name and information, hospitality information (flights/rooms/shuttles), as well as acting as a ticket to go through access controls.

To learn more about it, click here.

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