Giving InEvent access to your app stores

Once you have opened the stores on the Google Play Store and on the Apple Store, you should add the email store@inevent.com as an admin to your account.

Adding an administrator to the Google Play Console

To perform the procedure of adding an email as an administrator, follow these steps:

  1. Visit the Google Play Console site.
  2. Click on Users and Permissions > Invite new users on the side panel. A new interface will be displayed.
Users and Permissions > Invite new users
  1. Enter the e-mail provided by InEvent (store@inevent.com) in the Email address field under User details.
  2. Check the Admin (all permissions) box under Account permissions. This grants all admin permissions to the InEvent account.
 option Admin (all permissions)
  1. Click Send Invitation at the bottom of the page.
 Send Invitation
If you need assistance to perform these steps by yourself, notify our support team for assistance.
JSON KEY
A person who was added with an administrator function will not be able to generate the KEY API, after all only the Master Administrator (who opened the store) has this permission.

To learn how to generate the API Key and to add it to the platform, refer to our Google Developer API article.

Adding an administrator for Apple's App Store

When using Apple's App Store, admins must be added within two different panels:

Access the Apple Developer website: https://itunesconnect.apple.com/login

Navigate to the People menu, and click Go to App Store Connect.

Go to App Store Connect

The options listed above may not be display. In this case, verify if the screen displays the Join the Apple Developer Program option. If it is displayed, it means that the store opening process has not been completed yet. For more information, refer to Apple's website on Apple Developer Program.
Join the Apple Developer Program

In the Users and Access page, click on the + button. A new window will be displayed for you to enter the necessary user details as follows.

  • Email: store@inevent.com
  • Roles: Admin
  • Additional Resources: Access to Cloud Manager Developer ID certificate
Access to Cloud Manager Developer ID certificate

Then, click the Invite button.

 Invite button

Once this procedure is completed, an invitation will be sent to InEvent's administrator account. In addition, after completing these steps, refer to our article on In-store app approval on the Apple Store for more information on app publication.

If you are unable to add the email as Administrator due to specific data security privacy policies, InEvent's email can be added as a Member instead. However, it will be necessary to create the app within iTunes Connect and create P12 certification for publication in the App Store. To create the application in iTunes Connect, click on My App, click the + icon, and click New App. You will need to provide the Bundle Identifier to the store owner.
The certification process may take up to 10 working days.


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