In-store app approval on the Apple Store

Apps submitted to the Apple Store must undergo a review process to receive approval. After submitting your app for review, verify that you have fulfilled all requirements to ensure a smooth review process.

Creating a public event for approval

For an app to be approved on the Apple Store, a demo event must be created with adequate information and published. The event should have information such as event date and time, venue, cover, etc. This way, Apple can verify that your app is real and working.

We understand that privacy is important. However, we advise creating a visible demo event that allows in-app registration. Thus, developers can register and review the app registration structure.
The word "test" should not appear anywhere in your event.

Ensure that you add information to the following sections of your demo event:

Creating credentials for approval

For your app to be approved, it is necessary to create an attendee login and password within your event and insert it on App Store Connect.

To create the attendee, click on People > Attendee > Add person.

For example:
Name: Ash
Password: xxxxxxxx

This is an example. When creating your attendee login, use a unique email and password.

To insert the credentials on App Store Connect, complete the following steps:

  1. Login to App Store Connect.
  2. Navigate to My Apps.
  3. Select your app and the correct app version on the left panel.
  4. Check the Sign-in required box under App Review Information.
  5. Enter the login credentials in the Username and Password fields.
screenshot app store
  1. Click the Save button at the top of the page after inserting the credentials.
Creating a custom menu for account termination

Apple requires all apps that support account registration to also support account termination. As a result, adding an account termination option to your app is essential. 

To create a custom menu that allows account termination, complete the following steps:

  1. Navigate to Settings > Tabs.
  2. Click the Live App button on the top left corner of the screen.
  3. Click the New Item button. A pop-up box will appear.
  4. Enter the title for the menu (for example: Terminate account) in the Item title box.
  5. Enter the link to the InEvent Account termination page in the Item link box.
  6. Click Create to add the custom menu.
Apple App Store and Google Play Store have strict rules regarding image usage. If you are part of an agency organizing the event on behalf of your client, ensure that you have a declaration of content rights signed by your client.

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