Registration Form: Sections and Dividers

Sections and Dividers enable you to structure your Registration form more effectively, clarify the process, and improve the experience for participants during registration. Where sections collect similar questions into groups, dividers form separations between two individual questions.

This article explains how to create and customize sections and dividers on your registration form.

Sections

Sections allow you to separate parts of the registration form into their own group. With sections, you can group similar questions on your registration form for better organization. You can also add titles and subtitles to better describe each section.

How do I add sections to the registration form?

To add a section to the registration form, carry out the following steps:

  1. Go to Marketing > Registration > Registration form.
  2. Click on Sections in the left panel.
  3. Click on the + Add section button at the top of the page.
  4. Enter the section title and description in the dialog box that appears.
  5. Press the blue create button.
Gif showing how to add a section.

How do I edit a section after creating it?

After creating a section, you can customize it by clicking the Edit button at the top right of your screen. This allows you to modify the following section attributes:

  • Name
  • Description
  • Conditional from
  • Conditional option from
Gif showing how to Edit a section
The conditional from and conditional option from attributes are relevant when setting sections as conditionals. To learn more about this, click here.

How do I add translations to sections?

You can enable translations of the languages of your choice by clicking on the Add translation button in Sections. This way participants have the possibility to select the language of the section among the options you have included on the Registration form.

Generating translations to sections' names

To generate translation(s) of a section's name, simply click the green Generate button beside the default language(s) provided by the platform.

If the desired language is not present among the default languages, click on the Select a language drop down menu and select the desired language, and then click the blue Add translation button in order to generate it.

You can also manually type in a translation.
Gif showing how to translate section names

Generating translations for sections' descriptions

To generate translation(s) for a section's description, simply click the green Generate button beside the default language(s) provided by the platform.

If the desired language is not present among the default languages, click on the Select a language drop down menu and select the desired language and then click blue Add translation button in order to generate it.

Gif showing how to generate translations for section descriptions

You can also format the translation box of your Section description by using the available tools - you can add links, images, change font type, font size and font color, change background color and text color of a section's description, etc, by clicking on their corresponding icons as shown below:

image showing how to add images, links and text to the translation window in sections

Below is an example of how a Section name and description translation text with an image added will appear on the Registration Form after choosing from the globe icon the desired language.

The languages that will be available on the Registration form for Participants to choose from are the languages that have been pre-defined by the event admin from the backend.
image showing the globe icon that allows you to pick a select a language to translate the registration form to

How do I remove translations?

You can remove translations the same way you would remove images or texts, just leave the translation's text box empty by deleting the texts, and click on save.

Gif showing how to delete images, text and translations

How do I add questions to a section?

Complete these steps to add questions to a section:

  1. Click on + Add field. 
  2. Enter the question title and subtitle, then choose the question answer type.
  3. Choose the section from the dropdown.
  4. Press the create button.
A gif showing how to add questions to a new section

How do I change the order of the sections?

You can change the order of sections by dragging them to the intended position. 

Click Edit, and a pixel square icon will appear on the top left corner of each section. Using this icon, drag the section into place.

A gif showing how to change the order of a section
The pixel square icon will appear when you have more than one section on your form. New sections will appear under the default section in the order you create them.

How do I set a section as a conditional to a question?

If your form includes Options list or Yes/No questions, you can set sections as conditionals. Conditional sections appear based on an attendee's response to a specific question on the form.

To set a section as a conditional, complete the following steps:

  1. Go to Sections on the left panel.
  2. Click on Edit.
  3. Choose the parent question in the Conditional from drop-down. (The section will be linked to the question selected here.)
Setting a section as a conditional to a question
  1. Choose the parent answer in Conditional option from drop-down. (Once attendees provide this answer, the section will appear on the registration form.)
Image showing the conditional option from when adding a section as a conditional to a question
  1. Press End to save your changes.

How do conditional sections appear on the registration form?

Conditional sections will initially be invisible on the registration form. However, attendees will see the parent question.

Image showing the conditional question on the registration form

Once attendees select the chosen answer to the parent question (the conditional option from), the entire section will appear on the form.

Image showing how the section appears when answering a question which has been set conditional to a section on the registration form

How do I set questions as conditionals inside the section?

Similar to the Fields tab, you can set questions as conditionals to other questions within a section. For more information about this, check our conditional questions article.

How do I remove a section?

To remove a section from your registration form, carry out the following steps:

  1. Click on Sections on the left panel.
  2. Press the Edit button.
  3. Press the Delete section button within the section you would like to remove.
Image showing how to delete a section
  1. Click on Remove.
Clicking remove to finalize deletion of the section

When you remove a section, the questions within that section will be transferred to the default section. Suppose you want to remove the transferred questions. Go to the Fields tab and delete the questions.

How do I preview a section on the registration form?

To preview the section you have created for your registration form, simply click on Preview tab on the left menu of the page. You will be redirected to the preview page where the form will be displayed in Preview mode. Click on the I understand button to close the disclaimer window. Now, you will be able to fully visualize the form in preview mode where you can scroll down and preview the section you have created.

Gif showing how to preview section on registration form

Dividers

Dividers are separators that divide two registration form questions using a title and subtitle. They are best used for categorizing questions within a Section.

How do I add dividers to my registration form?

To add a divider to your registration form, carry out the following steps:

  1. Go to the Fields tab in the left panel.
  2. Click on Add divider at the top of your screen.
  3. Enter the divider title and subtitle in the dialog box that appears. Using the divider parent selector, you can set the divider as a conditional to a registration form question (optional).
  4. Press the Create button.
Add dividers to my registration form

How do I change the position of a divider?

To change the position of a divider, carry out the following steps:

  1. Click the Edit button at the upper right of your screen.
  2. Position the divider by dragging the pixel square icon next to it.
  3. Press End to save your changes.
Change the position of a divider
Dividers will appear as separations between individual questions on the registration form:
How a divider appears on the registration form

How do I customize a divider after creating it?

To customize a divider, click the Edit button and select it. You will be able to carry out the following actions:

  • Change the divider title and subtitle:
Customize a divider after creating it
  • Set the divider as a conditional by linking it to a parent question as shown below:
Customize a divider after creating it
  • Move the divider to other Sections of the registration form:
Customize a divider after creating it

How do I remove dividers from my registration form?

To remove a divider from your registration form, complete the steps below:

  1. Select the divider and click on Edit.
  2. Press the Remove button at the bottom of the divider.
  3. Click Remove in the confirmation box.
Remove dividers from my registration form

 


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