Registration Form

Updated 1 month ago by Lisvan Reyes Ricardo

You can collect important data from the attendees enrolled in the event through the Registration form. The standard registration form included in the platform requires name, e-mail address, username, password, role and company information.

Other questions can be added by the event's admin in addition to these. It is also possible to edit the default questions' labels or remove them from the form.

How do I enable or disable the registration form?

First of all, you should check if this functionality is enabled at the company level.

Then, at the event level go to Settings > Tools > Edit > scroll down until you see the Registration section > enable registration form > press End to save the changes.

How can I create a registration form?

To create a registration form, click on Marketing > Registration > Registration form.

On this page you will see the options for the:

As displayed in the image below:

Fields

Default questions

There are some default questions in the form, which are: First name, Last name, Username, Email address (those are mandatory fields), and Password, Role, Company and Phone (which can be removed).

If the company admin adds questions at the Fields, these fields will show automatically in your event/webinar’s Registration Form and Purchase Form as part of the Default questions.

This is how your registration form will look like with all the default questions mentioned above:

The Phone field will automatically load the country's flag and code where you are currently located.

How can I change the default question's labels?

To change the default texts, click on the Edit button in the top right corner, click on the question you want to change, input the new content in that field and press the End button in the top right corner when you finish editing.

How can I edit the default question's answer type?

The default answer type for all questions is Plain text. However, you can change the answer types for the Role and Company questions to Options List.

To do so, click on Role (or Company) > click on Edit > click on the dropdown bar under Answer type and choose Options List.

You can add the options one by one by pressing new option each time after you type or you can add options in a bulk by pressing Add multiple options.

How can I remove default questions?

To remove the Password, Role, and Company questions click on the Edit button, then click on the question and click on the red Remove button.

If you have the Ticket requirement enabled because you are selling tickets, the Password field cannot be removed. In case you do not see this field on the registration form, make sure to check if the Password lock is enabled in the Event tools since it will block the passwords field on relevant channels such as forms, emails, websites, or app. If it is enabled, make sure to disable it by unchecking the corresponding checkbox.

When deleting either the Role or Company questions you'll automatically enable the Profile lock feature, which prevents the user from changing their profile information after the Registration form is sent. To allow editing of profile information, and thus re-enabling Role and Company questions, go to Settings > Tools on event level and uncheck the Profile lock box in the Block section.

How do I add new questions?

To learn how to add new questions, edit and delete questions, click here.

How do I add questions as Global Fields?

To add questions you wish will appear in all your events and InEvent Webinar's forms, go to the company level, and click on Events > Fields > +Add question. You can add as many questions as you wish and simply select the Answer type of your choice.

displays how to add question at global fields

At the platform you will be able to see the fields automatically on the Registration/Purchase form for Events and InEvent Webinars.

And same for the applicants when filling up the Purchase/Registration forms:

global fields questions showing up on the form

Can I register attendees without their email address?

Yes, it is possible to register attendees without their email address if you enable Username. Click here to learn more about this feature.

Can I add a Profile picture and tags to the form?

You can add a Profile picture and Tags fields to your event's registration form. On the event level, go to Settings > Tools and scroll down to the Block section to disable these options.

It is also possible for the users to upload a picture and choose an event tag once they are already registered by going to the My Account tab.

Privacy

This question Visible to others will be available in the form and it is a mandatory field. The participants can opt to be available and visible on the event's networking list or not. When the attendee chooses No during registration, their profile won't be public in the event's networking list.

Click here to learn more about how this option can affect the Networking features.

Submissions

For further information about viewing the attendee's answers to the registration form click here.

Settings

You can edit and configure your form's structure on the Settings tab.

Click here for further information on how to adjust your settings according to your event’s needs.

Whitelist

By using the whitelist mechanism, you will be able to allow some identified entities to bypass certain registration form restrictions. In other words, people with emails containing a certain domain will be allowed easy access to the registration form.

Click here to learn how to whitelist domains.

If you wish to embed your registration form on an existing external (non-InEvent) website you can use an iFrame. Click here to learn more about it.

Submenu

Below the main menu there is a line showing the options to view questions (at the field section), to view statistic, add questions, edit error/success messages and to preview the form. In this section you can find how each option works.

How can I view the statistics?

To check the statistics of the registration form click on the pie chart. You will also find a filter with the same options as the People > Attendees.

How can I add new questions?

You can have an unlimited number of questions in the Registration form. To learn more about how to add new questions to your form, click here.

Is it possible to edit default platform messages?

It is possible to change the platform's messages that are displayed when submitting the registration form, and also the text displayed on default questions. Click on the Edit error/ success messages button at the top left corner of the Registration form backend page.

If you wish to restore the original default question headings, select the item you want to restore to original settings by checking its box and click Remove. Save these changes by clicking on the End button.

Learn more about this topic in our article Headings.

How do I preview my Form?

To preview the form you have created, click on the Preview form button at the top of the page.

As an admin, use the right click of the mouse and open this link in incognito window or else you will see a message saying you are already registered.

Can I have multiple registration forms?

It is possible to have distinct registration forms targeted to different audiences at the same event.

Check our article on Multiple registration forms to see how this feature works.

Is it possible to find out who opened the form but didn't finish their registration?

Yes, but only if you have created an invitation list.

In case you have, to check who opened the form but didn't finish their registration, press People > Invitees > click on the button labeled Filter in the upper right corner.

A new window will appear and you should select the option Opened form but not enrolled and press the blue button + Add filter and you will have a list of guests who closed the form before registering

Is it possible to add links to the registration form?

Yes! To learn about how to add links to the registration form, click here

Registration Form