White-Label System: Images

Company images create credibility and strengthen your brand. Moreover, it is the first point of contact to start connecting with your customers.

Here you can upload images for three sections:

  • Main Icon - the main image of your company.
  • Store Icon - activate an image specifically for application stores.
  • Splash Image - the opening image for when you access the application.

How to insert/replace the company/application images on the platform?

In the upper left corner of the screen, click on your company's icon. In the Company section, in the same left-hand side menu, click on the item: Images. Then click on the Edit button in the upper right corner.

Screenshot company > images > store icon

Then click on the red folder icon, choose your image and it will replace the old image. Click End to save.

Screenshot company > images > store icon

Once the image has been uploaded, press the End button in the top right corner to save the changes.

  • What is the main icon of the company?

This icon will appear on all the links in the platform related to your company (forms, Hotsites, Ticket Manager), usually in the upper left corner, as well as being the icon of your application on the participant's cell phone.

This image is mandatory. Its dimensions are 1024 x 1024 px by px.
  • What is the store icon?

This is the icon that will be viewed by participants in the Apple and Google Play stores.

If it is not filled in, the company icon will be used for this purpose.

This image is optional. Its dimensions are 1024 x 1024 px by px.
  • What is the Splash image?
    This image is mandatory when we have app. Its dimensions are 1800 x 2400 px by px, with 360 px bleed on all four edges.
This image is mandatory when you have an app. Its dimensions are 1800 x 2400 px by px, with 360 px bleed on all four edges.

Frequently Asked Questions

I made a change to an image. Do I need to mark the application for updating?

Yes! If any image is changed (company main icon, store icon and/or splash), you must mark the application for update, so that the image is indeed changed in your application.

How long does it take to update an image?

It can take up to 5 business days. Learn more in important deadlines.


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