Audio interpretation channels

You can add audio interpretation channels to the sessions in your online events in the Virtual Lobby. This will enable simultaneous language interpretation by audio channels for different languages, including a video channel for sign language. The attendees can select their preferred language from the player and enjoy the experience in their native language, including our sign language picture in picture option.

For event organizers

How do I enable audio interpretation channels for the event?

To enable this feature, go to Settings > Tools > press Edit > and scroll down until you see the Live section. Then, make sure the Audio interpretation checkbox is checked.

How to enable audio interpretation
If after pressing Edit instead of seeing a checkbox, you see Purchase, it's because this feature isn't included in the package you have purchased. Click here to check the features available on each plan.

How do I enable audio interpretation channels for each session?

To set up the audio interpretation channels, go to Agenda > Activities > select the activity and click Edit (top right).

The Details tab contains the settings for your activity, including the possibility of making it a virtual room. Now, on this page, scroll down until you see Audio interpretation (multiple languages) and tick the checkbox.

How to enable audio channels on activities

To have audio interpretation channels, you'll need to select either the Control Room or RTMP Streaming as the room video mode. You can select the room video mode on the activity's details page you are at right now.

How do I create audio interpretation channels?

Once you have enabled the audio interpretation option, you will see the options to choose the language of your choice from the drop-down bar. After you have selected the desired language for the audio channel, press Create.

Selection the language for the audio channel

There's no limitation on how many audio channels you can create.

How do I give the interpreters access to the session they will be joining?

After creating all audio interpretation channels, you should see a list of all existing channels, as shown below:

All available channels

To give the interpreters access to the session they will be joining, simply copy the Open Console link and share it with them.

Recording the session

You can define if the session will be recorded by enabling or disabling the Room Recording option.

Room recordings

This button will determine if the session with the default audio will be recorded. If besides recording the session with the original audio, you also wish to record the sessions with the audio interpretations, you should set the Record column - under the Audio interpretation (multiple languages) section - to Yes.

Record interpretations

Once the session ends, the recordings will be automatically available in the Recording tab. The files with different audios will show up in the Recordings tab as separate files.

How do I remove an audio interpretation channel?

To remove an audio channel, you should click on the red button with the trash icon.

How to remove an audio channel

For interpreters

The event organizer will share the channel link with you so you can access the console.

Each console link can only be accessed by one person at a time, so you can not share your link with anybody, or else you will lose access to the console.

On this page, you will see the live session on the left-hand side and on the right, the option to select the audio input source you will use under Select your microphone. After selecting your microphone, press Connect.

How to select microphone
If you are seeing a message like the one displayed above that says Nothing is happening here is because the session hasn't started yet.

Once you press Connect, you will receive a confirmation informing you that You are connected, and the number of users that are listening to your channel.

Interpreter connected
Use over-ear headphones to avoid microphone feedback.

Once the session is over and you wish to disconnect, press the red Disconnect button (as displayed in the image above).

For attendees

Selecting the language channel of your choice

If the session you are attending offers different audio interpretation channels, you will see a language-related icon on the bottom right-hand side of the screen.

Selecting the channel

Then, a window will pop up asking you to select an audio channel. You should choose the language of your choice.

Selecting audio channel

After selecting the desired language channel, you will see either a yellow or green badge notification. The green one indicates that the interpreter is already connected to the channel and the simultaneous interpretation is happening in real-time. The yellow one indicates that even though you are connected to this channel, the interpreter isn't connected yet.

Status of the channel

Adjusting the volume

If you have connected to an audio interpretation channel, you can either mute or turn down the volume of the default audio. To do so, click on the speaker icon on the bottom left.

Adjusting the volume of the original audio

To adjust the volume of the audio interpretation channel, click on the language-related icon on the bottom right-hand side of the screen. A window with a volume controller will pop and you will be able to turn the volume up or down.

Adjusting the volume of the channel

Disconnecting from a channel

To disconnect from an audio interpretation channel, click on the language-related icon on the bottom right-hand side of the screen. A window will pop and you should press Disconnect.

Disconnecting from a channel


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