Accreditation via Macbook

Our accreditation software allows participants to print their credentials by QR code reading, or by searching for their name, email, or other search parameters. Printing usually takes from 3 to 7 seconds.

The printer requires an internet connection in order to synchronize data.
Using a power supply that exceeds the recommended 110 V could potentially cause damage to your printer. To avoid this, it is important to ensure that the mains voltage used to power your printer falls within the required range. It is worth noting that the mains voltage supply can differ from one country to another. To determine the voltage requirements in your country, refer to this table.If the voltage supply in your country is higher than what your printer requires, you can consider using a voltage converter to regulate the power. By taking these precautions, you can ensure that your printer operates safely and effectively.

How do I register the Checklog profile?

First, you need to create a Checklog profile in the list of attendees, and with that profile, log in to the app so that this user can read QR codes. Click here to learn how to register the checklog profile.

Credential setup: configuring the badges

To configure the badges that will be printed, go to Marketing > Registration > Badge Printing.

Printing label
For information on configuring badges for accreditation for different devices, refer to our articles on Badge printing for IOS and Badge printing for Android.

How do I print badges on my Macbook?

To print via Macbook, you must search for the attendee (People > Attendees) and click on their name. In the side editing window that opens, click the print icon (it will have a red ball). 

Then download the plugin

 When printing badges from the People > Attendees page using a MacBook, please note that only the Brother Printer is compatible.
Download the plugin

After installation, You might not necessarily see a pop-up window, due to Apple's restrictions, but you should see the InEvent icon in the top bar on the right of your screen. Click on the InEvent icon to get the numeric code. Enter the code in the Connection window as instructed, and click Connect.

 Enter the code in the Connection window

The connection is complete when the ball color on the print icon turns green. After connecting, you can choose which printer will print the participant's credentials. Click on the participant's name again and click on the print icon to print the badge.

The connection to the computer is only made at the beginning of the process. After entering the code and selecting the printer, you just need to find the attendees and click on the print icon.
Find the attendees and click on the print icon

How do I pre-print or bulk print badges for all or multiple attendees?

To print badges in bulk or print pre-print badges you will require a MacBook or computer running macOS, the following does not work on computers running Windows operating systems.
  1. Navigate to People > Attendees.
pre-print or bulk print badges
  1. Click on Edit and then Select, which will place a check next to all users, allowing you to end them in bulk. You will then see a Bulk Edit № People screen on the right of your browser, at the bottom of this screen select Print Badges.
Bulk Edit number People screen
If you want to print multiple badges, although not all, you can manually check the boxes next to the attendees you wish to print.
  1. To finish printing the badges please follow the steps at the beginning of this article.

The printer connected to the Macbook has stopped printing, how do I proceed?

This can occur for some reasons, mainly because of internet swing. If you find that the printer that is connected to your Macbook is no longer printing, follow this simple step-by-step:

  1. Unplug the Macbook printer USB.
  2. Go to the Macbook settings.
  3. Click printers.
  4. Note that the Brother printer in the list will be red. In the lower corner, you will see a + and - sign. Select the Brother printer and delete it from the list by clicking the - button.
  5. Plug the printer back via USB cable into the Macbook, it will automatically be added to your list of printers, and it will be green.
  6. Go back to the platform on the attendee screen and press the F5 key to refresh the page.

With this step by step, the printer will return to normal operation.

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