Invoice payment option

Updated 3 months ago ​by Peter Grant

You can allow an invoice to be used as a payment method for selling your tickets.

Enable Invoice payment tool

To enable the invoice payment option tool, open your event, got to SETTINGS > TOOLS > EDIT

Scroll down to the bottom of the page and tick the check box which reads "Allows Invoice".

Also, while in the tools, make sure the "Ticket Requirement" tool is set to YES

Configure the invoice settings

Next you need to configure your invoice information.


Click on the "INVOICE SETTINGS" tab in the top right corner.

Fill out the information you would like to be displayed on your invoice.

How the invoice option works

Once you have enabled the Invoice option and configured your company information on the invoice. The attendees will have the option to pay via invoice on the ticketing form.

The attendee will first choose the ticket they wish to purchase, they will select "NEXT STEP"

Then they will choose the INVOICE option.

They will enter the information of:

  • Company name
  • Company registration number
  • Address

Then select "NEXT STEP"

They will review the information they entered and have the option to edit if they wish, when reviewed they can select "PLACE ORDER".

The attendee will then receive the following confirmation page, where they can download the invoice and view their tickets. They will also receive an email with the invoice attached.

The invoice will contain your own company logo and information, here is an example:

How can I approve payment and allocate the tickets?

To approve the payment, go to MARKETING > TICKETS > PAYMENTS

In this screen you will see the details of each person and payment including:

  • Third party ID
  • Person
  • Date
  • Type of payment
  • Status of the payment
  • Subtotal
  • Discount
  • Total

If a payment status is set as "IN_ANALYSIS" then it requires your attention to accept or reject payment.

To accept or reject the payment, click on the blue tab to the right of the payment. This will open a basic information page to the right, scroll down to "payment information"

Here, you can open the invoice or Approve/Reject the payment.

Once the payment is approved, the attendee will receive an automatic "Payment confirmed" email. They will have a link attached so they can manage their tickets.