Attendee Center: Access Your Event Information and Personal Account

The Attendee Center is your personal space for accessing and managing your event information in InEvent’s web app. Depending on the event, you can use it to view your registered events, update your profile, access tickets and forms, explore the agenda, download event files, and more.

You can access the Attendee Center through your event website, email links, or the Web app.

What can you access from the Attendee Center?

The Attendee Center includes several pages that help you manage your event participation and access event-related information.

Depending on the event's configuration, you may have access to the following pages:

  • Events: View the events you are registered for and access them.
  • My Account: View and update your personal information and profile.
  • My Photos: View photos matched to your profile and, when enabled, browse or upload event photos.
  • My Tickets: View and manage your event tickets.
  • My Agenda: View the event schedule and your personal agenda.
  • My App: Access the download link for the event's mobile app.
  • My Forms: Access forms made available by the event organizer.
  • My Files: Access files shared with event participants.

Events

The My Events page lets you see the event/events you are registered for using the same login credentials.

To access an event, select it from your event list.

Image showing the Events tab
If you have admin permission, selecting an event may take you to the event's backend. If you have user permission, you will be taken to the event's Virtual Lobby and can access your attendee area.
The cover image features icons for the social network links - LinkedIn, Facebook, Twitter, and Instagram added in Event > Details. Just click on the respective icon to access each platform as shown below.
Image showing the social media icons in the cover image of My Events

My Account

The My Account page provides a central location where you can view and manage information associated with your attendee profile. This includes your personal information, social media links, website, tags, and responses to questions from the Registration Form. Depending on the settings configured by the event organizer, you may also be able to update some of this information directly from the page.

To learn more about the features and actions available on the My Account page, refer to the My Account article.

My Photos

The My Photos page allows you to view photos associated with your participation in the event. Depending on the available features, you may be able to:

  • View photos in which you appear.
  • Browse the event's photo gallery.
  • Upload photos to the event gallery.
Viewing photos that include you

The event may use photo matching to identify photos in which you appear. When available, the photo matching feature compares your profile picture with photos in the event's photo gallery. Photos in which you may appear are displayed in My Photos.

For better matching results, upload a clear profile picture. For more information, refer to our Photo match AI article.

If there is no profile picture uploaded in the My Account tab, or if your profile picture doesn't match any of the available event photos, you will see the message below:

My Photos tab
Photo matching may not identify every photo in which you appear.

If the event provides an Event Photos section, you can browse the event gallery from the My Photos page. To browse through event photos:

  1. Open My Account.
  2. Select Event Photos.
  3. Browse the available photos.

The photos you view depend on the event's gallery configuration by event organizers.

GIF showing how to browse through event photos.

If photo uploads are available, you can add your own photos to the event gallery. To upload a photo:

  1. Open My Photos.
  2. Select Add Photo.
  3. Choose the album where you want to upload the photo.
  4. Select the file upload button.
  5. Choose the photo you want to upload.
  6. Select Save.
GIF showing how to upload photo from my photos tab.

My Tickets

The My Tickets page allows you to view and manage tickets associated with your event registration. Depending on the event's ticketing options, you can:

  • View your purchased tickets.
  • Check your ticket status.
  • Purchase additional tickets.
  • Request a refund.
  • Transfer a ticket to another person.

To learn more about these actions, refer to the My Tickets article

Image showing the My Tickets page.

My Agenda

The My Agenda page allows you to view event activities and information about the event schedule. Refer to the My Agenda article for further information.

My Agenda

My App

On this page, you should find the download link to event's mobile app.

My apps

My Forms

On this page, you will see forms created by the event organizer. Refer to the Custom Forms article for further information.

My forms

My Files

On this page, you will see all event files. Refer to the Files and documents article for further information.

My files

Accessing the Attendee Center

You can access the Attendee Center, including the My Account page, in multiple ways. You can immediately access it from the Virtual Lobby, and in addition, event organizers can provide more ways to access the page.

Through the website

It's possible for you to access the Attendee Center via the website if the event organizer has added the extra tab for My Account functionality.

My account website
To learn more about customizing your website, refer to the Website article.

Through email

If the event organizer has added a dynamic link for My Account, you can access the Attendee Center via that link.

My account in email creator
To learn more about customizing emails, refer to the Custom Emails article.


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