Event details

That initial information page is generally your event’s participant's first contact with the event itself, and it is important for all the information to be available and clear to them.

This article intends to explain to you all the settings options available on the event details page.

How do I access the event details page?

To configure the initial information of your event and that which will be the participant's first contact and experience via app, website, or Virtual Lobby, go to Settings > Tools > Start section. Click on Edit and scroll down till you locate the Details tool.. Toggle corresponding button on, and press End to save your changes.

Settings > Tools > Details

Once you have done this, you will be able to access the Event's details page by going to Event > Details. Click on Edit to begin making your changes.

Event details

Cover Image

This image can be viewed by the participant on the app, website, and registration form. The desired size for the image is 1700x630 (px by px), and 5MB for gifs. Click on the red bar with the folder icon to choose an image to upload.

Screenshot showing the Event cover image editor.

Event Time and Date

Screenshot showing event time and date fields

  • Event’s start: Set the time and date the event is to start.
  • Event’s end: Set the time and date the event is to end.
The event must have a minimum duration of 15 minutes and a maximum duration of 365 days.
  • Begin of enrollment: Set the time and date participants can begin to enroll into the event through the registration form.
  • End of enrollment: Set the time and date participants can no longer enroll into the event through the registration form
  • End of event access: Set the time and date participants will no longer have access to the event. In this case, registrants or participants will see the notification below when they try accessing the event's Virtual Lobby or registration form.
End of event access notification

Event Name

You can modify the initial name of your event. The event's name has a limit of 256 characters (spaces inclusive).

You can also add automatic or manual translations for the event's name. To do this, follow these steps:

  1. Click on the Add translation button which will open a new window.
  2. Choose the language you want to translate to using the Select a language dropdown.
  3. Click on Add translation to include the language.
  4. Click on the green Generate button to automatically generate a translation in the desired language or you can type in the translation manually.
  5. Click on Save.
GIF showing how to add translations to your event

Attendees will be able to see the added language translations on the event's website by clicking on the Language dropdown and selecting from the added language option.

Language options

The added languages will also be available for participants to select from in the Virtual Lobby, by clicking on the globe icon and selecting the language they want to translate to.

Translation in the Virtual Lobby

Event Address

You can add the location details of your event by adding the venue name, address, city, country, and state details by clicking on the Venue, Address, City, or State field. A pop-up window will appear, where you can enter the location details in the respective fields.

The event address field will only show up on the event details page if you have selected Hybrid (Virtual + In person) or In Person as your event Mode. If the event mode is set to Virtual/Online, the address field will automatically be replaced with a Virtual Lobby field containing a link to the Virtual Lobby.
When entering your address, please provide the complete details without using abbreviations to ensure accurate mapping.
GIF showing how to enter your event's location details.

Once your location details are saved, the map will display the location of your event.

The Country field will only be displayed above the event map after the location has been populated and the page refreshed.

Virtual Lobby

If you have selected Online/Virtual Lobby as your event mode, you will see the Virtual Lobby field containing a link to the event's Virtual Lobby.

To learn more about the Virtual Lobby, consult the Virtual Lobby article.
VL link on the event details page

Company and Event code

This field shows two 5-digit codes:

The company code can also be found at the company level under the Company > Details page.
  • The Event code: The ID automatically assigned to the event when created.
Company and event code

Event status

In this section, event admins can choose a status from the dropdown menu to associate with their event. The statuses available in the menu must be created beforehand at the company level. Click here to learn more about the Status feature.

Event status

Event Privacy: public/private

This function allows you to control the event's accessibility, either as a public event or a private one.

  • Private: If you choose Private, an Access password field will appear for you to input a 4-digit code. This code will be a requirement for anyone enrolling into your event via the registration form making your event more exclusive.
To have the Access password field appear when you select Private, ensure that you have disabled the Ticket requirement, Invite requirement, and Approval requirement tools from the Settings > Tools page.
Event privacy
  • Public: If you choose Public, no access password is required when participants are registering for the event.
Event access public

Event Mode

  1. Hybrid: Has a physical address but also online sessions. By choosing this option, it will be possible to add the event's address, which will be located on the map. The link for the Virtual Lobby will also be available.
To have your event displayed in the mobile app, you should choose the Hybrid mode.
  1. Online/Virtual Lobby: Has no physical address and the online sessions are happening within the Virtual Lobby.
  2. In-person: Has a physical address. By choosing this option, it will be possible to write the address of the event and it will be located on the map.
Event Mode

General Description

A description of the event itself, with no character limit.

General description of the event
If you are having a bilingual event, you can also translate the general description by pressing Add translation. Click here for further information.

Event Nickname

You can create a unique URL by editing your event's nickname. Simply click on the text to edit it. Be sure to use a different event nickname to avoid receiving an error message indicating that the nickname is already taken. It's crucial that each event has a unique nickname to prevent conflicts and ensure proper identification within the system.

Event Nickname
When you change an event's nickname to a new one, the old nickname will still be associated with the event and will automatically redirect to the new nickname. If you wish to use the old nickname for a different event within the same Company or within companies under the same Umbrella account, please contact your Account Manager.
InEvent is a trademark that cannot be utilized in URLs. Therefore, if you attempt to input InEvent into the nickname field, you will receive the warning below:

warning message

Social Networks

Add social networking information like a public LinkedIn profile, Facebook hashtag, Instagram hashtag, Twitter hashtag and profile, and RSS feed. The social networks will be displayed on the event's cover image in the attendee center tabs of the Virtual Lobby.

social media links
If AdBlock is active, it may block social networks from appearing in details.

Event and Invite capacity

  • Event capacity: The number of attendees that can be enrolled in the event.
  • Invite capacity: The number of attendees that can be enrolled in the event via the invitation list.
Event and invite capacity

If you have set an event capacity and you would like to receive email notifications for when the event reaches 80% of the set capacity and when the event gets full, ensure to enable the Event is almost full and Event is full admin notifications. Click here to learn how to do this.

Guests allowed per registration

Define how many guests each attendee can bring to the event.

Guest allowed per event

To have this field appear on the Event > Details page, you need to enable Guest form tool in Settings > Tools > Registration section. Press Edit, and scroll down to locate Guest form. Toggle its corresponding button on, and click End to save your changes.

Enabling the guest form

Event Status: Publishing your event

Define whether the event will be published or whether it will be as a draft. The event must be in published mode for attendees to be registered to your event and to start communicating via email.

  • Published: The event will appear on the event list. It is possible to trigger emails, push messages, and register participants.
  • Draft: You will be unable to send out emails or add participants to the event, you will only be able to add content to the event such as creating the website, adding speakers and sponsors.
Event Status

Searchable: Visible/Invisible

Define if the event should be visible or not at search findings on mobile app and event directory, in other words, it will determine if the event can be viewed and accessed.

  • Visible to world: Anyone can see the event after downloading the app from stores, even if they are not logged in to the app.
To ensure your event appears in the mobile app when set to Visible to world, ensure your event mode is set as Hybrid or In-person. If your event mode is set to Virtual/Online, the event will not appear in the mobile app.
  • Invisible to world: After logging into the app, only participants who are registered for the event will be able to see it.
Event searchability


Set the currency that will be used in the event.

Event currency


Select the timezone according to the location of the event.

Event timezone

Main Language

The main language determines the language that the backend platform and the basic structure of the event will be in. They can be predetermined by the administrator or defined by the user's device.

Event Main Language
Website Drop-down Language Selector

You can improve the accessibility of your event by allowing your attendees to select the language in which the web page content is displayed.

To enable the language drop-down menu on your website, make sure to set the Main language to Defined by user, as shown below.

Main language define by user

Depending on the template you choose, this is how the language drop-down menu looks like.

Platform language

Content Language

The content language sets the language used for the content of the event, the language that will be displayed to the participants. They can be defined by device, or lots of other languages as well.

Screenshot of Content Language

By clicking on View translations, you'll be able to visualize and delete the translations you have added to the platform, as well as the number of translations generated in each language as shown below:

Screenshot translations

For more information on translations, read Multilanguage Translation Support.

Main Page

Set the page that will open on the platform every time an admin clicks on this event from the company event list.

Landing main page

Content page

Set the landing page for attendees when they access the event for the first time after submitting the registration form.

Content page

Click here for further information on each content page option.

Purchase page

Configure the page where your attendees will be redirected to after purchasing tickets.

Purchase page

Ticket purchases have two outcomes: Success and Error. Depending on these outcomes, you can configure the page where attendees will be redirected after the ticket purchase process.

Once applicants fill the purchase form and click on Place order, they will see the View my tickets button. Once they click this button, they will be redirected to the success/error page depending on the purchase outcome.

You can customize the View my tickets heading to show the name of the set page where the applicants are being redirected to. To learn how to do this, consult this article.
If you select the Custom page option, you will see an additional field where you have to enter the link to the custom page.
Screenshot showing the options for Purchase page: Success.

  • Error: Choose a page where your attendee will be redirected to after a ticket is purchased but the payment is not yet approved. The available options are My Tickets, Website, and Custom page.
Error Purchase page


Select a place listed in the company details. For more information, click here.

Place in company place

Hosted by

Select the organizer responsible for the event. The person must be an attendee of the event and must have admin permissions.

Hosted by


This section will only appear for the event admin to fill if custom fields have been added at the company level. Refer to the Event custom fields article to learn more.

Image showing the Fields section with a custom Field named Country and an option list with it

Frequently asked question (FAQ) pages help your business respond to the needs of your audience more quickly and appropriately. In case you have an FAQ page, you can add the link to this field. The FAQ page will be displayed in the My Account tab of the Virtual Lobby.

FAQ link page

Add your official website link here. The link will be displayed in the mobile app under the Contact fields in the Menu > Event tab, and also in the Virtual Lobby, when you click on the company's logo at the bottom left corner.

Website link page

Terms of Service

Add the link to the terms of service for the event. They will be displayed on the registration form.

Terms and service page

Click here for further information on the terms of service.

Virtual Address

Add a location to your virtual/online event. This information will appear on your Website, depending on the template you use.

This field will only be displayed if your event mode is set to Online.
Virtual address page

Wireless information

Describe the name and password of your event's internet access point.

Wireless information

Contact information

You can enter a contact information with no character limit. Attendees will see the contact information in the mobile app under the Contact field in the Menu > Event tab.

Contact information

Created by

This states which administrator created the event and the date and time the event was created.

Created by

Custom CSS

Cascading Style Sheet (CSS)
CSS stands for Cascading Style Sheet. Cascading style sheets are used to format the layout of Web pages. They can be used to adapt colors, layout, font, and other aspects of Web pages that previously could only be defined in a page's HTML.
Custom CSS field

By using the CSS tool you can edit your web pages. CSS is a language and therefore best used by developers. However, we have an FAQ that shows an example of how you can add background images to your web pages. Click here to learn more about this.

Facebook Pixel ID

Add your Facebook Pixel ID. To see more information on Facebook Pixel ID, click here.

Facebook pixel ID field

Google Analytics v4 ID

Enter your Google Analytics 4 Measurement ID here. Remember that the entire configuration of the GA must be done previously. For more information, refer to our Google Analytics article.

Google Analytics 4 field.

Adobe Analytics report suite ID

Enter your Adobe Analytics report suite ID here. For more information, refer to our Adobe Analytics article.

Adobe Analytics ID

Twitter Events Manager

Enter here your Twitter Events Manager ID, which allows you to manage your Twitter Website Tag, as well as set up conversion events to tell their system what actions you want to track. Click here for further information.

Twitter events manager field

LinkedIn Insight Tag

Enter here your partner ID to track conversions and unlock insights about your audience. For more info, please have a look at this article.

LinkedIn Insight field

Intercom Tag ID

If you have intercom chat support for speaking to your clients, you can now add the chat support pop-up to your Virtual Lobby events. Click here to learn how to do it.

Intercom Tag ID field

TikTok Analytics tag

Enter here your TikTok pixel ID to track specific conversions and unlock insights about your users. For more information, please refer to this article.

TikTok pixel

Custom domain

Enables access to an external site having a unique domain. For more information, click here.

Custom domain

Custom email

You can add a custom email address and name to your event.

  • Custom email address: Emails sent for this event will come from this address once the DNS is registered.
  • Custom email name: Emails sent for this event will come with this name once the DNS is registered.
Custom email

When using a custom email, you need to ensure that your emails are not marked as spam in the recipient's inbox.
By setting up a DomainKeys Identified Mail (DKIM), you can protect your domain against spoofing and prevent your outgoing messages from being marked as spam. For a comprehensive tutorial on how to add custom emails to InEvent and set up your DKIM records, click here.

Reply-to email

When you send an email to a participant and they click reply, the response is usually directed to the email address listed in the From: field. However, the Reply-to email field allows you to specify a different email address for the replies to be sent to. This means that even if the original email was sent from one address, any replies will be redirected to the specified Reply-to email address instead.

Reply to Email field
If a Reply-to email address is not set, InEvent will use your custom email instead. If both are empty, the Reply-to email address will be no-reply@inevent.com

Send Message

In the upper left of the page, you should see a button to send push notifications to all attendees simultaneously. This function is only available if you are not on the Edit mode.

Send message notification

You can also schedule the message to be sent at a certain time and date. To learn more about message scheduling, click here.

Downloading an event full report

InEvent offers a full report on your event that centralizes information from multiple event modules. This spreadsheet contains:

  • The event ID
  • The list of all attendees and their details: personID, firstName, lastName, name, username, email, role, company, telephone, tags, social media handles (facebook, linkedIn, twitter, instagram), answers to custom fields, locationCity, locationState, locationCountryCode, etc.
  • All activities they attended: It shows Yes for activities attended and No for activities not attended, as well as time spent in the activities,
  • All sponsor and exhibitor rooms they visited: It shows Yes for sponsor and exhibitor rooms visited and No for rooms not visited, as well as time spent in the rooms.
  • All comments they made in each activity.
  • All questions they asked each activity.
  • All polls they answered in each activity.
  • All files they downloaded.
  1. To generate this report, click on Edit and press Report in the upper left corner of the page.
  2. Then, two pop-ups will appear as shown below. You can find your spreadsheet in your email or you can press Download and you will be directed to the All reports > Event page, where you will find the report to be previewed or downloaded.
Download event full report field

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