Event details

That initial information page is generally your event’s participant's first contact with the event itself, and is important for all the information to be available and clear to them.

This article intends to explain to you all the settings options available on the event details page.

How do I access the event details page?

To configure the initial information of your event and that which will be the participant's first contact and experience via app, website, or Virtual Lobby, click Settings > Tools > Edit > scroll down to the InEvent Start section and enable the Details feature.

Then go to Event > Details. Press Edit to start making changes to your event details.

Event details

Cover Image

This image can be viewed by the participant on the app, website, and registration form. The desired size for the image is 1700x630 (px by px), and 5MB for gifs. Press the red bar with the folder icon to choose an image to upload.

Screenshot showing the Event cover image editor.

Event Date and Time

  • Event’s start: Date and time of the event’s start.
  • Event’s end: Date and time of the event’s end.
The event should last at least 15 minutes and the maximum duration is 365 days.
  • Begin of enrollment: Sets when the participant can sign up and interact with the app or other tools on the platform, as an application form.
  • End of enrollment: Sets when the participant can no longer sign up and interact with the app or other tools of the platform.
  • End of event access: Date on which the participants will no longer be able to access the event. In this case, they will return to the main page.
Event's dates

When selecting a date from the calendar pop-up, it is important to note that dates that are not in their original month will appear faded or greyed out. Incase the date you want to select is greyed out, navigate to the appropriate month to find the desired date, which will then become selectable (as shown below).
Calendar pop up

Event Name

You can change the initial name of your event. You can also add manual or automatic translations for your event name. To do this, simply click on the Add translation button, a new window will open. Select a language you want to translate to from the Select a language dropdown and click on Add translation to add the language. Type in your manual translation or simply click on the green Generate button to automatically generate a translation in the desired language. Press Save.

Attendees will be able to see the added language translations on the event's website by clicking on the Language dropdown and selecting from the added language option.

Language options

Event Address

Change or enter the address of your event, your geolocation, or the name of the space where it will take place in parentheses. The web will search automatically via Google Maps and add the location.

The event address field will only show up on the event details page if under Event Mode you have selected either Hybrid or In Person. If the event mode is set to Online or Online/Virtual Lobby, the address field will automatically be replaced with a Virtual Lobby field containing a link to the Virtual Lobby.
Map and name of the event

Virtual Lobby

If you have selected Online/Virtual Lobby as your event mode, you will see the Virtual Lobby field containing a link to the event's Virtual Lobby.

To learn more about the Virtual Lobby, consult the Virtual Lobby article.
VL link on the event details page

Event Privacy: public/private

This function is used to determine whether the event can be accessed publicly, or if it should be accessible by your listed attendees only. When you select Private, only those on the attendee list can join the event by typing an access password, which will make the event invite-only.

  1. Private: When clicking on the event, it is necessary to enter a 4-digit access password to login via the app and registration form. This is for the whole event and is considered a secondary level of security.
To enter the password for your event, you must first go to Tools and disable the Ticket requirement, the Invite requirement, and the Approval requirement features. Then, go back to the Details tab and select Private for the access password field to appear.
Event privacy
  1. Public: No access password is required when clicking on the event.
Event access public

Event Mode: in-Person/online

  1. Hybrid: Has a physical address but also online sessions. By choosing this option, it will be possible to write the event's address, which will be located on the map. The link for the Virtual Lobby will also be available.
  2. Online/Virtual Lobby: Has no physical address and the online sessions are happening within the Virtual Lobby.
  3. In-person: Has a physical address. By choosing this option, it will be possible to write the address of the event and it will be located on the map.
Event Mode

General Description

A description of the event itself, with no character limit.

General description of the event
If you are having a bilingual event, you can also translate the general description by pressing Add translation. Click here for further information.

Event Nickname

You can create a unique URL by editing your event's nickname. Simply click on the text to edit it.

Event Nickname
If you are receiving an error message that says Warning: nickname is already taken it's because this same nickname is being used for another event and you need to type in a different nickname.

Social Networks

Add social networking information like a public Facebook page, Instagram (hashtag), Twitter (both profile and hashtag), and RSS feed. For further information on social media links, click here.

social media
If the AdBlock is active, it may block the social networks from appearing in the details.

Event and Invite capacity

  • Event capacity: The number of attendees that can be enrolled in the event.
  • Invite capacity: The number of attendees that can be enrolled in the event via the invitation list.
Event and invite capacity

Guests allowed per registration

Define how many guests each attendee can bring to the event.

Guest allowed per event

To enable this option go to Setting > Tools, click on Edit then scroll down to Registration and enable Guest Form to allow this option to be visible on the details page.

Enabling the guest form

Event Status: Publishing your event

Define whether the event will be published or whether it will be as a draft. The event must be in published mode for attendees to be registered to your event and to start communicating via email.

  1. Published: It is possible to trigger emails, push messages, and register participants.
  2. Draft: You will not be able to send out emails or add participants to the event, you will only be able to add content to the event such as creating the website, adding speakers and sponsors.
Event Status

Searchable: Visible/invisible

Define if the event should be visible or not at search findings on mobile app and event directory, in other words, it will determine if the event can be viewed and accessed.

  1. Visible: Anyone can see the event after downloading the app from stores, even if they are not logged in to the app.
  2. Invisible: After logging into the app, only participants who are registered for the event will be able to see it.
Event searchability


Set the currency for the event.

Event currency


Select the timezone according to the location of the event.

Event timezone

Main Language

The main language determines the language that the backend platform and the basic structure of the event will be in. They can be predetermined by the administrator or defined by the user's device.

Event Main Language
Website Drop-down Language Selector

You can improve the accessibility of your event by allowing your attendees to select the language in which the web page content is displayed.

To enable the language drop-down menu on your website, make sure to set the Main language to Defined by user, as shown below.

Main language define by user

Depending on the template you choose, this is how the language drop-down menu looks like.

Platform language

Content Language

The content language sets the language used for the content of the event, the language that will be displayed to the participants. They can be defined by device, or lots of other languages as well.

Screenshot of Content Language

By clicking on View translations, you'll be able to visualize and delete the translations you have added to the platform, as shown below:

Screenshot translations

For more information on that, read Multilanguage Translation Support.

Main Page

It sets the page that will open every time an admin clicks on this event in the company event list.

Landing main page

Content page

It's the page where your attendee will land once they access the event for the first time after submitting the registration form.

Content page

Click here for further information on each content page option.

Purchase page

Configure the page to which your attendees will be redirected after purchasing tickets.

Purchase page

Ticket purchases have two outcomes: Success and Error. Depending on these outcomes, you can configure the page where attendees will be redirected after the ticket purchase process.

Once applicants fill the purchase form and click on Place order, they will see the View my tickets button. Once they click this button, they will be redirected to the success/error page depending on the purchase outcome.

You can customize the View my tickets heading to show the name of the set page where the applicants are being redirected to. To learn how to do this, consult this article.
If you select the Custom page option, you will see an additional field where you have to enter the link to the custom page.
Screenshot showing the options for Purchase page: Success.

  • Error: Choose a page where your attendee will be redirected to after a ticket is purchased but the payment is not yet approved. The available options are My Tickets, Website, and Custom page.
Error Purchase page


Select a place listed in the company details. For more information, click here.

Place in company place

Hosted by

Select the organizer responsible for the event. The person must be an attendee of the event and must have admin permissions.

Hosted by


This section will only appear if custom fields have been added at the company level. Refer to the Event custom fields article to learn more.

Image showing the Fields section with a custom Field named Country and an option list with it

Frequently asked question (FAQ) pages help your business respond to the needs of your audience more quickly and appropriately. In case you have an FAQ page, you can add the link to this field. The FAQ page will be displayed on the attendee center in the Virtual Lobby.

FAQ link page

Add your official website link here. The link will be displayed in the Event tab in the mobile app and also when clicking on the company icon in the Virtual Lobby.

Website link page

Terms of Service

Add the link to the terms of service for the event. They will be displayed on the registration form.

Terms and service page

Click here for further information on the terms of service.

Virtual Address

Add a location to your virtual/online event. This information will appear on your Website, depending on the template you use.

This field will only be displayed if your event mode is set to Online.
Virtual address page

Wireless information

Describe the name and password of your event's internet access point.

Wireless information

Contact information

You can enter the contact information with no character limit.

Contact information

Created by

This states which administrator created the event and the date and time the event was created.

Created by

Custom CSS

Cascading Style Sheet (CSS)
CSS stands for Cascading Style Sheet. Cascading style sheets are used to format the layout of Web pages. They can be used to adapt colors, layout, font, and other aspects of Web pages that previously could only be defined in a page's HTML.
Custom CSS field

By using the CSS tool you can edit your web pages. CSS is a language and therefore best used by developers. However, we have an FAQ that shows an example of how you can add background images to your web pages. Click here to learn more about this.

Facebook Pixel ID

Add your Facebook Pixel ID. To see more information on Facebook Pixel ID, click here.

Facebook pixel ID field

Google Analytics ID

Enter your Google Analytics ID. This information will analyze the default structure of the default website or landing page used per project. Remember that the entire configuration of the GA must be done previously. To see more information on Google Analytics, click here.

Gogle Analytics field

Google Analytics v4 ID

Enter your Google Analytics 4 Measurement ID here. For more information, refer to our Google Analytics article.

Google Analytics 4 field.

Twitter Events Manager

Enter here your Twitter Events Manager ID, which allows you to manage your Twitter Website Tag, as well as set up conversion events to tell their system what actions you want to track. Click here for further information.

Twitter events manager field

LinkedIn Insight Tag

Enter here your partner ID to track conversions and unlock insights about your audience. For more info, please have a look at this article.

LinkedIn Insight field

Intercom Tag ID

If you have intercom chat support for speaking to your clients, you can now add the chat support pop-up to your Virtual Lobby events. Click here to learn how to do it.

Intercom Tag ID field

Custom domain

Enables access to an external site having a unique domain. For more information, click here.

Custom domain

Custom email

You can add a custom email address and name to your event.

  • Custom email address: Emails sent for this event will come from this address once the DNS is registered.
  • Custom email name: Emails sent for this event will come with this name once the DNS is registered.
Custom email

When you have finished editing it is important to press the End button in the top right corner to save the changes.
When using a custom email, you need to ensure that your emails are not marked as spam in the recipient's inbox.
By setting up a DomainKeys Identified Mail (DKIM), you can protect your domain against spoofing and prevent your outgoing messages from being marked as spam. For a comprehensive tutorial on how to add custom emails to InEvent and set up your DKIM records, click here.

Reply-to email

Reply-to email
When you send an email to a participant and they click reply, the reply message is typically sent to the email address listed in the 'From: header'. A Reply-To address is the email address that the reply message is sent when you want the reply to go to a different email address than the 'From: address'.

To add a reply-to email to your event, press Edit and add the desired email in the Reply-to email field. Press End to save the changes.

Reply to Email field
If not set, InEvent will use your custom email instead. If both are empty, the reply-to will be no-reply@inevent.com

Send Message

In the upper left of the page, you should see a button to send push notifications to all attendees simultaneously. This function is only available if you are not on the Edit mode.

Send message notification

You can also schedule the message to be sent at a certain time and date. To learn more about message scheduling, click here.

Downloading an event full report

InEvent offers a full report on your event that centralizes information from multiple event modules. This spreadsheet contains:

  1. To generate this report, click on Edit and press Report in the upper left corner of the page.
  2. Then, two pop-ups will appear as shown below. You can find your spreadsheet in your email or you can press Download and you will be directed to the Report center, where you will find all extracted reports.
Download event full report field

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