- How do I access the event details page?
- Cover Image
- Event Time and Date
- Event Name
- Event Address
- Virtual Lobby
- Company and Event code
- Event Privacy: public/private
- Event Mode
- General Description
- Event Nickname
- Social Networks
- Event and Invite capacity
- Guests allowed per registration
- Event Status: Publishing your event
- Searchable: Visible/Invisible
- Main Language
- Content Language
- Main Page
- Content page
- Purchase page
- Hosted by
- FAQ link
- Website Link
- Terms of Service
- Virtual Address
- Wireless information
- Contact information
- Created by
- Custom CSS
- Facebook Pixel ID
- Google Analytics ID
- Google Analytics v4 ID
- Twitter Events Manager
- LinkedIn Insight Tag
- Intercom Tag ID
- TikTok Analytics tag
- Custom domain
- Custom email
- Reply-to email
- Send Message
- Downloading an event full report
That initial information page is generally your event’s participant's first contact with the event itself, and it is important for all the information to be available and clear to them.
This article intends to explain to you all the settings options available on the event details page.
How do I access the event details page?
To configure the initial information of your event and that which will be the participant's first contact and experience via app, website, or Virtual Lobby, go to Settings > Tools. Click on Edit and scroll down till you locate the Details tool, under the Start section. Tick the checkbox beside this tool to enable it. Click on End to save your changes.
Once you have done this, you will be able to access the Event's details page by going to Event > Details. Click on Edit to begin making your changes.
This image can be viewed by the participant on the app, website, and registration form. The desired size for the image is
1700x630 (px by px), and 5MB for gifs. Click on the red bar with the folder icon to choose an image to upload.
Event Time and Date
- Event’s start: Set the time and date the event is to start.
- Event’s end: Set the time and date the event is to end.
- Begin of enrollment: Set the time and date participants can begin to enroll into the event through the registration form.
- End of enrollment: Set the time and date participants can no longer enroll into the event through the registration form
- End of event access: Set the time and date participants will no longer have access to the event. In this case, registrants or participants will see the notification below when they try accessing the event's Virtual Lobby or registration form.
You can modify the initial name of your event. The event's name has a limit of 256 characters (spaces inclusive).
You can also add automatic or manual translations for the event's name. To do this, follow these steps:
- Click on the Add translation button which will open a new window.
- Choose the language you want to translate to using the Select a language dropdown.
- Click on Add translation to include the language.
- Click on the green Generate button to automatically generate a translation in the desired language or you can type in the translation manually.
- Click on Save.
Attendees will be able to see the added language translations on the event's website by clicking on the Language dropdown and selecting from the added language option.
The added languages will also be available for participants to select from in the Virtual Lobby, by clicking on the globe icon and selecting the language they want to translate to.
You can change or enter the address of your event, your geolocation, or the name of the state where it will take place. The web will search automatically via Google Maps and add the location.
If you have selected Online/Virtual Lobby as your event mode, you will see the Virtual Lobby field containing a link to the event's Virtual Lobby.
Company and Event code
This field shows two 5-digit codes:
- The Company code: Required for initial app login.
- The Event code: The ID automatically assigned to the event when created.
Event Privacy: public/private
This function allows you to control the event's accessibility, either as a public event or a private one.
- Private: If you choose Private, an Access password field will appear for you to input a 4-digit code. This code will be a requirement for anyone enrolling into your event through the registration form making it an invite-only event. Only those already on the attendee list will have access to the event.
- Public: If you choose Public, no access password is required when participants are registering for the event.
- Hybrid: Has a physical address but also online sessions. By choosing this option, it will be possible to add the event's address, which will be located on the map. The link for the Virtual Lobby will also be available.
- Online/Virtual Lobby: Has no physical address and the online sessions are happening within the Virtual Lobby.
- In-person: Has a physical address. By choosing this option, it will be possible to write the address of the event and it will be located on the map.
A description of the event itself, with no character limit.
You can create a unique URL by editing your event's nickname. Simply click on the text to edit it.
Add social networking information like a public LinkedIn profile, Facebook hashtag, Instagram hashtag, Twitter hashtag and profile, and RSS feed. The social networks will be displayed on the event's cover image in the attendee center tabs of the Virtual Lobby.
Event and Invite capacity
- Event capacity: The number of attendees that can be enrolled in the event.
- Invite capacity: The number of attendees that can be enrolled in the event via the invitation list.
Guests allowed per registration
Define how many guests each attendee can bring to the event.
To have this field appear on the Event > Details page, you need to enable Guest form tool in Settings > Tools page. Click on Edit, and scroll down to locate Guest form in the Registration section. Tick the corresponding checkbox and click on End to save your changes.
Event Status: Publishing your event
Define whether the event will be published or whether it will be as a draft. The event must be in published mode for attendees to be registered to your event and to start communicating via email.
- Published: It is possible to trigger emails, push messages, and register participants.
- Draft: You will not be able to send out emails or add participants to the event, you will only be able to add content to the event such as creating the website, adding speakers and sponsors.
Define if the event should be visible or not at search findings on mobile app and event directory, in other words, it will determine if the event can be viewed and accessed.
- Visible to world: Anyone can see the event after downloading the app from stores, even if they are not logged in to the app.
- Invisible to world: After logging into the app, only participants who are registered for the event will be able to see it.
Set the currency that will be used in the event.
Select the timezone according to the location of the event.
The main language determines the language that the backend platform and the basic structure of the event will be in. They can be predetermined by the administrator or defined by the user's device.
Website Drop-down Language Selector
You can improve the accessibility of your event by allowing your attendees to select the language in which the web page content is displayed.
To enable the language drop-down menu on your website, make sure to set the Main language to Defined by user, as shown below.
Depending on the template you choose, this is how the language drop-down menu looks like.
The content language sets the language used for the content of the event, the language that will be displayed to the participants. They can be defined by device, or lots of other languages as well.
By clicking on View translations, you'll be able to visualize and delete the translations you have added to the platform, as shown below:
For more information on that, read Multilanguage Translation Support.
Set the page that will open on the platform every time an admin clicks on this event from the company event list.
Set the landing page for attendees when they access the event for the first time after submitting the registration form.
Click here for further information on each content page option.
Configure the page where your attendees will be redirected to after purchasing tickets.
Ticket purchases have two outcomes: Success and Error. Depending on these outcomes, you can configure the page where attendees will be redirected after the ticket purchase process.
Once applicants fill the purchase form and click on Place order, they will see the View my tickets button. Once they click this button, they will be redirected to the success/error page depending on the purchase outcome.
- Success: Choose a page where your attendee will be redirected to after a ticket purchase is successful and the payment is approved. The available options are My Tickets, Virtual Lobby, Virtual Lobby - Activities, Virtual Lobby - Exhibitors, Virtual Lobby - Meetings, Virtual Lobby -Sponsors, Card reader, My Account, My Agenda, My app, My Events, My Files, My Forms, Website, or Custom page.
- Error: Choose a page where your attendee will be redirected to after a ticket is purchased but the payment is not yet approved. The available options are My Tickets, Website, and Custom page.
Select a place listed in the company details. For more information, click here.
Select the organizer responsible for the event. The person must be an attendee of the event and must have admin permissions.
This section will only appear for the event admin to fill if custom fields have been added at the company level. Refer to the Event custom fields article to learn more.
Frequently asked question (FAQ) pages help your business respond to the needs of your audience more quickly and appropriately. In case you have an FAQ page, you can add the link to this field. The FAQ page will be displayed in the My Account of the Virtual Lobby.
Add your official website link here. The link will be displayed in the mobile app under the Contact fields in the Menu > Event tab, and also in the Virtual Lobby, when you click on the company's logo at the bottom left corner.
Terms of Service
Add the link to the terms of service for the event. They will be displayed on the registration form.
Click here for further information on the terms of service.
Add a location to your virtual/online event. This information will appear on your Website, depending on the template you use.
Describe the name and password of your event's internet access point.
You can enter a contact information with no character limit. Attendees will see the contact information in the mobile app under the Contact field in the Menu > Event tab.
This states which administrator created the event and the date and time the event was created.
Cascading Style Sheet (CSS)
By using the CSS tool you can edit your web pages. CSS is a language and therefore best used by developers. However, we have an FAQ that shows an example of how you can add background images to your web pages. Click here to learn more about this.
Facebook Pixel ID
Add your Facebook Pixel ID. To see more information on Facebook Pixel ID, click here.
Google Analytics ID
Enter your Google Analytics ID. This information will analyze the default structure of the default website or landing page used per project. Remember that the entire configuration of the GA must be done previously. To see more information on Google Analytics, click here.
Google Analytics v4 ID
Enter your Google Analytics 4 Measurement ID here. For more information, refer to our Google Analytics article.
Twitter Events Manager
Enter here your Twitter Events Manager ID, which allows you to manage your Twitter Website Tag, as well as set up conversion events to tell their system what actions you want to track. Click here for further information.
LinkedIn Insight Tag
Enter here your partner ID to track conversions and unlock insights about your audience. For more info, please have a look at this article.
Intercom Tag ID
If you have intercom chat support for speaking to your clients, you can now add the chat support pop-up to your Virtual Lobby events. Click here to learn how to do it.
TikTok Analytics tag
Enter here your TikTok pixel ID to track specific conversions and unlock insights about your users. For more information, please refer to this article.
Enables access to an external site having a unique domain. For more information, click here.
You can add a custom email address and name to your event.
- Custom email address: Emails sent for this event will come from this address once the DNS is registered.
- Custom email name: Emails sent for this event will come with this name once the DNS is registered.
By setting up a DomainKeys Identified Mail (DKIM), you can protect your domain against spoofing and prevent your outgoing messages from being marked as spam. For a comprehensive tutorial on how to add custom emails to InEvent and set up your DKIM records, click here.
When you send an email to a participant and they click reply, the response is usually directed to the email address listed in the From: field. However, the Reply-to email field allows you to specify a different email address for the replies to be sent to. This means that even if the original email was sent from one address, any replies will be redirected to the specified Reply-to email address instead.
In the upper left of the page, you should see a button to send push notifications to all attendees simultaneously. This function is only available if you are not on the Edit mode.
You can also schedule the message to be sent at a certain time and date. To learn more about message scheduling, click here.
Downloading an event full report
InEvent offers a full report on your event that centralizes information from multiple event modules. This spreadsheet contains:
- The list of all attendees and their details
- All activities they attended
- All sponsor rooms they visited
- All comments they made
- All questions they asked
- All polls they answered
- All files they downloaded