How do I send a ticket to another person?

As an event attendee, you can either send your extra tickets to another person or give away your own ticket.

How do I give away my own ticket?

If you want to send your own ticket to someone else, click on the 3 dots next to the ticket and press Giveaway ticket.

Your ticket will turn gray and you will be able to send it.

You will only be able to give away your ticket if the event organizer has enabled ticket give away on the registration form settings.

How do I send a ticket to another person?

  1. On the Attendee Center, go to My tickets.
  2. You will see the page shown below with a complete view of all your tickets, and you can group by tickets or by payment:
How do I send a ticket to another person?
  1. Choose the ticket you want to send to someone else and click on Send invite. A window will open and you can add the invitee’s name and email address. Then, press Send.
  1. The guest will receive an email with the invitation and they will have to fill in the ticket invite form.
In some cases you will have the option to fill out the ticket invite form on behalf of your guest. If you wish to do it, press Fill in now for your guest instead of the Send button.

How do I send multiple tickets?

In case the participants want, they can fill out a group of tickets making a copy & paste on the screen of available tickets they have.

  1. To do so, select the option Group by tickets on the top right corner and click on Send all tickets.
  2. After completing this step, a screen with the fields Name and Email will appear. Copy this info from the previous file and paste it on the first field Name. After filling out this info, click on Send.
How do I give away multiple tickets?
 The copy & paste only works with the first field (Name). If you try to paste from the second field, the platform will not recognize the information.

Can I cancel an invite?

It is possible to resend or cancel the ticket by clicking on one of the buttons shown below.

When you cancel the invite, the person will receive an email stating that the invite has been canceled. The cancellation is only possible if the invitee hasn’t confirmed.

Screenshot of the waiting for acceptance ticket.

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