How do I send a ticket to another person?
Updated 3 weeks ago
by
Amalia
With the InEvent platform, you can easily give, send, or transfer your existing ticket(s) to other people. You can transfer your extra tickets as well as your own active ticket.
In this article, you will find the information on how to send tickets to another person from the Virtual Lobby
How do I send my extra tickets to another person?
If you have multiple tickets, you can send any of the free tickets to other people.
Sending tickets to guests
Sending the ticket invite form to guests
To send or transfer a ticket to your guest, follow the steps below.
- Go to My tickets tab in the Virtual Lobby. You will see the page shown below with a complete view of all your tickets. In addition, you can also group by tickets or by payment.
- Select the ticket you want to send to your guest and click on Send invite. A window will open for you to enter the guest's name and e-mail address.
- Click on Send.
After completing the steps above, the guest will receive an email with the invitation, and they will have to fill in the registration form to be registered in the event.
Filling the ticket invite form for your guest
You also have the option to fill the registration form for your guests after pressing the Send invite button associated with the ticket you wish to transfer.
- Enter the name of the guest and email address in the respective fields.
- Click on the Fill in now for your guest button.
- You will be redirected to the Registration form page to fill the form on behalf of the guest.
How do I transfer my own ticket?
If you want to send your own ticket to someone else, click on the 3 dots next to the ticket and press Transfer my ticket. A confirmation pop-up window will pop up. After completing the confirmation, your ticket will turn gray and you will be able to send it.
Sending a ticket to an already enrolled attendee
You can also transfer tickets to an event attendee. To do so, follow the steps below.
- Navigate to My tickets tab in the Virtual Lobby. You will see the page shown below with a complete view of all your tickets.
- Click on Send invite and enter the recipient's name and email address.
After completing the steps above, the ticket recipient will receive an email with the Accept invite button as they are already registered as an event attendee.
How do I send multiple tickets?
In case the participants want, they can fill out a group of tickets making a copy & paste on the screen of available tickets they have. To do so, follow the steps below.
- Select the Group by tickets option on the top right corner.
- Click on Send all tickets. The Send tickets pop-up window will appear.
- Copy this info from the previous file and paste it on the Name field.
- Click on Send.
Can I cancel an invite?
It is possible to resend or cancel a ticket transfer if the recipient has not accepted it yet.
When you cancel the invite, the person will receive an email stating that the invite has been canceled.
