Ticket giveaway configuration

With InEvent, event organizers can allow attendees who hold tickets to give away their tickets to other people using the Ticket giveaway feature.

To find out how attendees can give their tickets to other people, refer to this article.

This article will guide you through the steps of activating and configuring Ticket giveaway.

Enabling ticket giveaway

To allow attendees to give away their tickets, you must first have Tickets enabled.

Click here to find out how to enable Tickets.

To enable Ticket giveaway, complete the following steps:

  1. Navigate to Marketing > Registration > Registration form.
  2. Press Settings under Registration form.
  3. Locate the Ticket giveaway tool.
  4. Click Edit on the top right corner of the page.
  5. Check the Ticket giveaway box.
  6. Press End to save your changes.

Once you have completed the steps above, attendees who hold tickets will be able to give away their tickets to other people.

Error message when enabling Ticket giveaway

You may receive an error notification when enabling the Ticket giveaway feature, such as the notification shown below:

This error notification appears when you enable Ticket giveaway alongside features with which it is incompatible. Below is a list of features incompatible with Ticket giveaway:

  • Activities on Form
  • Approval Requirement
  • RSVP Form
  • Quick Form
  • Waitlist Requirement

Ticket giveaway cannot be enabled with the above features enabled. To successfully enable Ticket giveaway, disable the features above.

Hiding the manual ticket invite option

When ticket holders give away their tickets, they have the option to fill out the ticket invite form on behalf of their guest by pressing Fill in now for your guest instead of the Send button.

If you do not want your attendees to fill in the contact details for the ticket recipient, follow the steps below:

  1. Navigate to Settings > Tools.
  2. Locate Hide manual ticket invite under the Block section.
  3. Click Edit on the top right corner of the page.
  4. Check the Hide manual ticket box.
  5. Press End to save your changes.

After completing the steps above, ticket holders will be unable to fill in the contact details for the ticket recipient.

Preventing giveaway of specific ticket types

Once you have enabled Ticket giveaway through Registration form > Settings, all available tickets can be given away by attendees. To prevent attendees from giving away specific ticket types, follow the instructions below:

  1. Navigate to Marketing > Tickets > Tickets.
  2. Locate the ticket you want to restrict.
  3. Press the blue button on the rightmost column to Open ticket details.

  1. Click Edit on the top right corner of the page.
  2. Uncheck the Can giveaway ticket box.
  3. Press End to save your changes.

After completing the steps above, holders of the configured ticket type will be unable to give their ticket away.


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