Booking users

Booking users are entities or individuals who do not participate in running or managing the business but can be added to the platform and granted permission to request the creation of an event.

This article intends to show you how to add booking users to your account.

How do I add a booking user?


To add a new user, at the company level, under the Booking section press Booking users. Then, click on + New user, enter the name and email address of the user, and press the blue Create button.

Screenshot on how to add booking users

Using spreadsheets

You can also import booking users using InEvent's Import feature. To do this, simply go to Bookings > Booking users. Click on Edit > Import, then click on Download demo file. The file will be downloaded to computer and you will need to fill out the required fields.

Download demo file

The Spreadsheet will contain these columns:

  • name: Fill in the name of the user.
  • email : Enter the email address of the user.
  • permissionLevel : Enter user as the permission level from the available options.
If any other permission level is chosen, they will only reflect on the Users page at the Company level.
  • teams: Add the user to one or more teams by typing in the desired team(s) from the available options.
When adding multiple entries to the columns, ensure to only separate with a comma (,) and do not add a space in between.
Importing spreasheet

Once you have entered your data in the excel sheet, upload the file back onto the platform by clicking Edit > Import. Then, click the green button, select the excel file and press the Import button.


Once your spreadsheet is imported successfully, you will receive a notification prompt that Your excel sheet has ben imported succesfully. The imported users will reflect on the Booking users page.

Screenshot showing a successful import notification.

If your spreadsheet is improperly filled and imported to the platform, you will get a notification that Your excel sheet has been imported with errors and the information will not be updated to the platform.

error warning

If a global admin registers as a Booking user using the same email address as their global admin email, they will lose their global admin power and will be unable to access the Company level. In order to regain global admin access, they must be re-added at the Users page with admin permissions.

Sharing the event booking form with booking users

For the booking users to be able to request the creation of events, you will need to create an event booking form. Click here to learn how to do it.

How do I delete a booking user?

To delete a user, click Edit and tick the check box corresponding to the user you wish to remove, then press the Remove button in the top right corner.

Removing a booking user

Can I extract a report of my booking users?

Yes. You can extract a report of all booking users. To do this on the Booking users interface, simply click on Edit > Report. You will receive a message letting you know that your excel sheet is being processed and will be sent to your email once completed.

Extracting a report

The reports will contain information such as: personID, firstName, lastName, user's timezone, email, telephone, etc.

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