InEvent Kiosk app: Guide for event organizers

The InEvent Kiosk app is a dedicated kiosk app for event check in needs. The app is straightforward and streamlined, providing a fast and convenient check-in experience for event organizers, check-in station operators, and attendees.

This article is a guide for event organizers, and contains information about obtaining, navigating, and using the InEvent Kiosk app for check-in process.

Installing the InEvent Kiosk app

The InEvent Kiosk app can be obtained from Apple App Store in iOS and iPadOS devices. Tap Install, and once installed, tap Open.

Logging in to an admin or operator account

When opening the app for the first time, you will be asked to log into an account for check-in operations.

You can proceed by tapping on Continue with Email to log in with you company's InEvent region, company code, and event code. You will also be prompted to enter your InEvent credentials.

Alternatively, you can also choose to Continue with QR Code to scan the Kiosk QR code. After scanning the QR code, you will automatically be logged in to the Kiosk. The Kiosk QR code can be found by navigating to Marketing > Registration Badge printing > Kiosk settings > Authentication page on the InEvent platform.

Once successfully logged in, the app will display the following interface. Tap Check-in, and you can immediately start using the available methods for event check-in operations

Using the kiosk for event check-in

The kiosk offers three methods for attendee check in: QR scan, manual search, and Face AI. The instructions for each of the available methods are as follows.

Scan QR Code

Tap on the Scan button under Scan QR Code to start the device's camera for QR code check-in method. Attendees can show the QR code on their Confirmation email or on the InEvent app.

Search

Tap the Search button under Search to manually enter the name and/or email of the attendee to check them in.

Face AI

Tap the Scan button under Face AI to start the device's camera for Facial Recognition AI. When using this method, the camera will scan the attendee's face and match them using the Facial Recognition AI.

Kiosk settings within the app

Kiosk mode settings can be accessed by tapping the gear button at the bottom right corner of the initial Check-in screen. You will be prompted to enter a Kiosk PIN.

After entering the correct PIN, the settings for Kiosk mode will be displayed. From this menu, you can access the following items.

• Select Printers: Select the target printer for badge printing. Printers must be connected to the device, either via WiFi or Bluetooth.
• Use rear camera for QR scanning: Selects the rear camera instead of the front camera for QR code scanning when enabled.
• Reload Badge and Kiosk Settings: Refreshes settings to reflect setting changes made on the InEvent platform.
• Open Session Scanning: Opens the session or activity check-in mode instead of kiosk mode. You will immediately be prompted to select an activity.

• Change Selected Activity: Opens the Session Select interface when the activity check-in mode is active. This item will not be displayed when in kiosk mode.
• Open Kiosk: Returns the app to the kiosk mode.

• Logout: Log out from the current account and event.

Kiosk settings on the platform

Event administrators can further manage kiosk mode appearance, behavior, and other settings on the InEvent platform. To do so, navigate to Marketing > Badge printing > Kiosk settings.

On this page, you will find five setting sections for the kiosk mode. Each sections are described below.

Home

You can configure a custom welcome message in rich text format. You can also set an image as a custom welcome screen, set to landscape or portrait orientation.

Check-in

Options and settings that change the kiosk behavior can be edited here. Under Check-in options, the following options can be configured.

• Scan QR code: Enables QR code scanning method on the kiosk. To disable it, select No.
• Search: Enables manual search method on the kiosk. To disable it, select No.
• Walk-in (Android only): Enables new walk-in or in-person registrations. To disable it, select No.

Under Search options, the following options can be configured.

• Search by field: Selects the preferred fields to search. You can select to search Name or Email fields, or Username fields.
• Show partial results: Enables showing of partial search results. To disable it, select No.

Under Additional options, the following options can be configured.

• Check-in block list: Defines a list of attendees blocked from checking in. To disable the block list feature, select No list selected.

• Ask for user photo using Kiosk Camera: Enables user photo feature on the kiosk mode. To disable it, select No.
• Enable consent form: Defines a custom form to be displayed as a consent form. When Yes is selected, you will be prompted to select a target custom form.

Thank you

You can configure a custom title and message in rich text format to be displayed after an attendee successfully checks in.

Settings

This section contains the following options.

• Maximum print cap per attendee: Sets a cap or limit to the printed badges for one attendee.
• (Android) Should print badge after NFC sync?: Defines whether a badge will be printed after an attendee checks in by NFC syncing.

Authentication

This section contains the login QR code to access the event within the InEvent Kiosk app. Event administrators can scan this QR code on the target device and immediately access the kiosk without having to enter company codes and user account credentials.

You can also define a Kiosk PIN on this page. The Kiosk PIN is used to access in-app kiosk settings.