Live transcription and translation in the Virtual Lobby

By using our Speech to Text Transcription feature, you’ll be combining both speech recognition and live translation, which means your online events will now have real-time subtitles during your live sessions. 

Throughout presentations in the Virtual Lobby, transcriptions will show up in a tab on your chat and it will be synchronized with your live stream preview, so everything said by the presenters will be automatically transcribed and translated to your audience.

How do I enable speech to text transcription?

To enable speech to text transcription, click on Settings > Tools > Live section. Click on Edit and scroll down until you see the Speech to Text Transcription tool. Toggle its corresponding button on, and press End to save the changes.

Tools speech to text

If you are unable to enable this feature from the event level, you will need to enable it first from the company level tools.

How do I enable this feature within the activity?

After enabling Speech to Text Transcription at the company and event level, follow these steps to enable it within an activity:

  1. Click on Agenda > Activities.
  2. Select an activity on the left-hand side, and a new window will pop up on the right.
  3. Press Edit and scroll down until you see Speech to Text Transcription.
  4. Enable the feature by ticking the checkbox on the right.
  5. Press End to save the changes.
If you have selected Live Studio or RTMP Streaming as your room video mode, you will see the feature that allows you to define how you want the transcripts to be generated, choose either Automatically (artificial intelligence) or Manually.
Enabling STT within activity

Automatic Translation

If you want to convert the audio to a written format using speech recognition technology, you must enable automatic transcription in your sessions.

To enable automatic transcription, select Automatically (Artificial Intelligence) from the drop-down below How do you want to generate the transcription?

Automatic Translate

You will also need to select the desired speech language and a translation option, if you want the speech to be not only transcribed but also translated.

Selecting the desired speech language

To select a speech language for your session, simply click on the Select the desired speech language drop-down and select a language from the available options.

Desired Speech Language
Selecting a translation option

You can select a translation option for your participants to ensure that the speech is not only transcribed but also translated. There are two ways to go about selecting a translation option:

  • Allowing all languages: From the language drop-down menu, admins can select the option Allow all languages, which gives attendees a wide range of translation languages to choose from during a session.
  • Choosing a translation language: From the language drop-down menu, admins can select one translation language that will be available for users inside a session.
Translation option languages

When using the RTMP room video mode, after you have selected the desired speech language and a translation option, you will need to start the Transcription service by clicking the green Start button beside the Transcription service offline field. Once you click on it, a pop-up box will appear for you to select the Endpoint you are streaming to. After selecting the endpoint, you will see the message letting you know that the transcription is starting, click on the Ok button.


To stop the transcription, click the red Stop button.

Stop transcription button

Manual transcription

If you want the audio to be converted to a written format by a professional human transcriber, you must enable manual transcription in your sessions. To do so, simply select Manually under the How do you want to generate the transcription? drop-down.

Manual Transcription

Next, select the desired speech language and a translation option, if you want the transcribers to not only transcribe the speech language but also translate it.

Select Desired Languages

Then the transcriber will need to access the console to watch the session and convert the audio to text.

Accessing the Console

To share the Transcription Console link with the transcriptionist, click the Transcription Console button and copy the link that appears in the pop-up window.

Accessing Console

Once you share the console link with the transcribers, they will be able to access the console. Transcribers will see fields that say Type Transcription Here / Type Translation Here. Once they are done, they should click on the paper airplane icon to submit it.

Console Access
The Allow all languages translation option works only when you have selected Automatically (Artificial Intelligence) as your desired speech-language. If you select Allow all languages as the translation option for your manual transcription, the transcribers will not find the Translation field in the console as shown in the example above.

Where will the transcriptions appear inside the Virtual Lobby?

The Speech to Text Transcription tool will only function if the room video mode is set to Live Studio, Video Conferencing, or RTMP Streaming. In the Live Studio mode, make sure to click the Start stream button first for this feature to work.

When inside an activity in the Virtual Lobby, the presenters' speech transcription and translation will show up under the Chat tab. The transcription will also be synchronized with the live stream preview.

  • If the admin has pre-selected Allow all languages as the translation option, attendees will be able to choose the translation language of their choice. They can select by clicking the Transcription tab and choosing a language from the Translate to drop-down.
All Languages Transcription
If you select No translation as your translation option. Attendees will only have access to speech-to-text transcription. No translation option will be available inside the activity room.
  • If the admin has pre-selected a specific language as the translation option, attendees will find only that language available when they click on the Translate to drop-down.
Specific Language Transcription
We advise utilizing this feature during live presentations, as transcriptions may experience delays when used with videos.

Is it possible to clear the transcriptions?

Yes, it is! To clear the transcriptions from the Virtual Lobby. Go to Agenda > Activities and click on the Details tab. Locate the Speech to text transcription option and click the View transcription button.

A new window will pop up on your screen. Press the Remove transcriptions button, and a message will appear to confirm the removal. Click Remove as shown below:

Clear Transcription

Is it possible to pull the transcript files of my session? 

Yes, it is! To pull the transcript of an entire session, in the activity’s details, you should click on the blue button View transcription. A new window will pop up and you should press Report. An excel file of the transcription report will be downloaded for you.

Pulling Transcript Data
Transcription reports and files are only available in the selected speech language.

How Did We Do?