Registration Form Settings

When using the registration form you can collect important data from the attendees enrolled in the event.

This article intends to explain what each tool of the registration form setting does and how they will, individually or grouped, affect the form. Based on your event's need you can adjust it accordingly.

How can I edit my registration form settings?

You can edit and configure your form's structure by going to Marketing > Registration > Registration Form and pressing the Settings tab. To toggle the settings on and off, press Edit in the upper right corner and tick or untick the corresponding checkboxes.

Enabling and disabling registration form settings

The settings are divided into two groups:

  • General settings
  • Static field settings

General settings

general settings
  1. Tickets

If you are planning to sell tickets in your event, this feature must be enabled to create and manage the tickets, group sales, batches, payments settings, and invoices. Click here for further information on ticket management.

  1. Ticket giveaway

This option should be enabled if you want to allow the attendees to give away their own tickets.

If Ticket giveaway is enabled, the attendee should see, under My tickets, three dots right by their ticket.

If a participant or administrator gives away their one and only ticket, they will be removed from the event. If ticket requirement is enabled, any event attendee can only be in the event with a ticket linked to the user.
  1. RSVP form

As this feature works alongside the Invite requirement, first the participants need to enter their username or email registered on the platform by the event organizer. Then they can access the RSVP form as shown below. For more information about this Yes or No form, click on RSVPs from your attendees.

In case the Quick Form is not activated, once the participants answer the RSVP they will be directed to the regular registration form.
  1. Quick form

Similar to the RSVP form, this feature works alongside the Invite Requirement. By activating it, you will allow your guests to enter only their username or email address and automatically finish their registration.

  1. Guest form

This feature allows participants to bring a guest for the event. There is no need for the guest to answer the registration form, their information can be entered by the participant.

  1. Edits on form

When you enable this feature, it allows editing on form answers after it has been submitted. This action can be done on the My Account area by clicking on the Edit button.

  1. Activities on form

If you wish, you can add an extra step in which participants can enroll in activities during registration. It's advisable to use this feature if you have set a capacity limit for the activities.

If the activity has already reached its full capacity, it will get crossed out on the Registration form:

And under My Agenda, the activity will be displayed as 'Not Available':

The Activities on form feature will not work if TicketsWaitlist and/or Approval requirement options are enabled. Also, make sure that the Automatic enrollment box is unchecked in the Activity Details tab.
  1. Ticket Requirement

Define if tickets are a requirement to enroll at this event. When this feature is enabled, only participants holding a ticket will be able to attend the event. This will add some extra steps during the registration process as displayed below:

If you have the Ticket requirement enabled because you are selling tickets, the Password field will appear as a mandatory field on the purchase form even if you have removed it from the default questions in the Fields section or enabled the password lock.
  1. Approval Requirement

When enabled, administrators must approve attendee enrollment. Once the participants complete the registration form, they will be placed on a waitlist and will need to be approved by the admin to become an attendee.

If the Ticket requirement tool is activated together with Approval requirement, payments will be directed to the Applicants page, where the event organizer must confirm the purchase before it can be validated and the participants can be registered as attendees. The approval process for payments based on invoices differs from this. You can find out more about it by referring to this article.
  1. Invite Requirement

Set that only guests with invites will be allowed to enroll at the event. If manual approval is enabled, guests will also have to be approved in addition to their invite

Click here to learn how to add invitees to the platform.

By using the whitelist mechanism, you will be able to allow specific email domains to bypass certain registration form restrictions such as invite requirement, ticket requirement, and approval requirement. Click here for further information.
  1. Waitlist Requirement

When the Waitlist Requirement is enabled, guests are automatically added to the event admission list when it has reached its full capacity, and their enrollment should be manually approved by admins.

Please see the Waitlists' article for further information.

Static field settings

Static field settings

  • Autogenerated username: If enabled, the Username field will not be on the registration form as the system will automatically generate a username for the registrant.
  • Profile lock: Restricts access to all the tools with personal data, such as networking and profile editing. It consequently removes both the Role and Company fields from the registration form. Click here for further information.
  • Password lock: Removes the Password field from the registration form.
  • Telephone lock: Removes the Phone field from the registration form.
  • Role field lock: Removes the Role field from the registration form.
  • Company field lock: Removes the Company field from the registration form.
  • Tags lock: Removes the Tags section from the registration form.
  • Profile picture lock: Removes the User picture field from the registration form.
  • Disable password confirmation: Removes the Confirm password field from the registration or purchase form.
  • Block assistant email: Removes the Assistant email field from the registration form.
  • Block personal emails: Blocks the use of personal email domains on the registration form.

If the Block personal emails tool is enabled, the following email domains will be disallowed on the registration form. Click the drop-down below to view them:

Blocked personal email domains
gmail.com
outlook.com
proton.com
aol.com
zoho.com
icloud.com
hey.com
yahoo.com
gmx.com
mailfence.com
mail.com
tutanota.com

When participants try to register with any of the emails listed above, they will receive the following message:

Image showing error message when adding personal emails
The Company field lock and Role field lock will be automatically enabled if their default questions are deleted from the Fields tab.

You can see below the registration form fields that will be affected by these settings:

Registration form fields affected by the Static field settings

Are all general settings compatible with each other?

No. Check the table below to verify which feature works alongside others.

Settings

Definition

Incompatible with

Requested with

Tickets

Manage tickets batches and create a QR Code for each person

Approval Requirement

Waitlist Requirement

RSVP Form, Quick Form

Activities on Form

Tickets requirement

Ticket Giveaway

This option should be enabled for the attendees to be able to give away their own tickets

Approval Requirement

Activities on Form

RSVP Form

Quick Form

Waitlist Requirement

Ticket Requirement

RSVP Form

Create a practical yes or no form to quickly rsvp your attendees. It will appear on the page before the registration form fields appear.

Ticket Requirement

Approval Requirement

Invite Requirement

Quick Form

Allow attendees to answer their RSVP and automatically finish their registration

Activities on Form

Invite Requirement

Guest Form

Allow attendees to bring a guest (or multiple guests) to the event

Ticket Requirement

Set Guest Form settings

Edits on Form

Allow attendees to edit their registration answers after the form has been sent

My Account tab

Activities on Form

Add an extra step during the registration form for the attendee to select the activities they want to enroll

Approval Requirement

Ticket Requirement

Waitlist Requirement

Quick Form

Disable the “Automatic Enrollment” option within the activity’s details

Ticket Requirement

Define if tickets are a requirement to enroll at this event. If tickets and invites are disabled, any person will be able to register at the event during valid enrollment dates

Approval requirement

Activities on Form

RSVP Form

Quick Form

Waitlist Requirement

Tickets

Approval Requirement

Define if admins must approve attendee enrollment for the person to be able to access the event

Ticket Requirement

Ticket giveaway

Activities on Form

RSVP Form

Quick Form

Waitlist

Requirement

Invite Requirement

Set that only guests with invites will be allowed to enroll at the event. If manual approval is enabled, guests will also have to be approved in addition to their invite

Add invitees to the Invitees' page

Waitlist Requirement

Define if guests can be added to the event waitlist when it has reached its full capacity. Guests will be automatically added to the event admission list and can be approved by admins

Ticket Requirement

Ticket giveaway

Set event capacity in the Event details page


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