Dial-in: joining the event by phone

The dial-in feature allows speakers to join online events from their phones. This option is useful for the ones who do not own a computer, do not have a microphone or speaker on their computer, or do not have access to a WiFi network at the moment of the session.

For event organizers

How do I enable the dial-in option?

To enable this feature, go to Settings > Tools > scroll down until you see the Live section. Then, press Edit, and make sure the Dial-in checkbox is checked. Press End to save the changes.

Enabling the dial-in feature on the event level

If instead of seeing a checkbox, you see No or Click, you will need to enable this feature at the company tools.

To do so, go to the company level, and click Account > Tools in the menu on the left-hand side. Then, scroll down until you see the Live section, press Edit, and make sure the Dial-in checkbox is checked. Press End to save the changes.

Enabling the dial-in in the company level

How do I enable the dial-in option for each activity?

Now that you have enabled this option for the event, you will need to define which activities will allow speakers to join by their phones.

To do so, go to Agenda > Activities > on the left-hand side, click on the activity you wish to enable dial-in access. Then, press Edit and scroll down until you see Dial-in and tick the corresponding checkbox.

You can only enable the dial-in option for activities that have Video Conferencing and Live Studio as the room video mode.
Gif on how to enable the feature for each activity

After enabling this option, you will see Dial-in numbers, the Session ID, and Session pin so the speakers can join their session. Make sure to share this information with the speakers that will dial in.

If the Live Studio is the room video mode for the activity, the host can also edit the Stream Label. Click here to learn more about it.

How can I tell if a speaker has dialed in?

You can tell if a speaker has dialed in because you will not see their profile picture in the streaming or in the People tab, you will only see a phone icon, as shown below:

Dial in speakers

If you wish to remove this speaker from the session, you should click the icon on the right-hand side close to their name, on the People tab.

Removing a speaker from the call

The speaker will receive a message letting them know they have been removed from the call.

For speakers

Follow the steps below to access an event from your phone:

  1. First of all, make sure you have the Dial-in numbers, Session ID, and Session pin. If you don't have this information, please contact one of the event organizers.
  2. To dial in, you can use your mobile phone, or apps such as Zoom Phone or Skype. To access the event, type one of the dial-in numbers.
If you are based in the US or South Korea, there is also a toll-free number option.
  1. You will be asked for the Session ID, followed by the Session pin and your name.
  2. If all numbers are typed correctly, you will be allowed access to the room and you will be informed how many presenters are online at the moment.
You can disconnect whenever you wish by finishing the call on the device you have chosen to use. If the event organizer removes you from the call, you will be informed too.


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