Welcome card

The welcome card is an event cover that will be displayed on the main page of your virtual event. It can be a video, an image, or even an activity happening Live. Or you can simply define it to be hidden.

How do I set up the welcome card?

Under Welcome cover, you'll have two cover types options:

  • Default event cover
  • Video cover

Default event cover

If you select Default event cover, the cover image you updated on the event details page will reflect on the Virtual Lobby cover as well.

The text that will appear on the right-hand side of the Welcome card in the Lobby is the general description added on the event details page.

Video cover

By selecting video as an event cover, you will see two options: Activity or Youtube.

  1. Activity

To display a live activity as the welcome card, select Video source > activity, then select the activity you want to be played.

By default, only admins can see the invisible activities. Despite not being visible for participants on the Virtual Lobby, invisible activities can also be set as the Welcome Card.
For a live activity to be displayed as the welcome card, its room video mode must be either Live Studio, Pre-recorded or RTMP.

This is what your Virtual Lobby welcome card will look like:

live activity as the welcome card

  1. Youtube

To add a video from Youtube, you should insert a Youtube link in the blank space that follows https://www.youtube.com/watch?v=

This is what your Virtual Lobby welcome card will look like:

To make sure you delivery the best experience for your participants, make sure you'll choose a YouTube video with the standard aspect ratio 16:9.
A 16:9 ratio is typically seen as optimal because it is capable of the highest resolution. It is also easy to capture this aspect ratio on almost all devices. It is also considered the international standard format for television, cinema, and major online streaming setups and platforms.
You can customize the YouTube player displayed on the Virtual Lobby using the commands shown on this page.
How to stop the autoplay of the Youtube video cover in the Virtual Lobby?

If you want to stop the video cover of your Virtual Lobby from automatically playing all you need to do is add ?autoplay=0 at the end of the video link, as shown below:

Event > Virtual Lobby > Edit > Make sure the cover type for the Welcome Card is video > add ?autoplay=0 to the video's URL > click End to save the changes you've made.

Autoplay option for the welcome card

Now, the cover video for your Virtual Lobby will display a play button for starting the video.

Looping welcome cover videos

You can choose to loop the Video cover so that it repeats automatically each time the video ends. After adding your Youtube video link, toggle on the Loop video option.

If you select an activity as the video source, you will be able to loop the video from the activity settings (Agenda > Activities > Details), to learn about how this is done click here.

Can I hide the welcome card?

Yes! To hide the Welcome card, you'll need to enable Hide Welcome in the Virtual Lobby settings.

How do I set up the welcome outline?

If you have selected the Classic layout, you will not see this option.

When using the Neo layout, you will be able to set up the welcome card disposition. You should see two options:

Screenshot of welcome card outline
  1. Overlay contents: if you select this option, the newsfeed and the general description will overlay the event cover.
Screenshot of overlay content.

  1. Display contents: if you select this option, the newsfeed won't overlay the video and the general description should appear right below the event cover.
Screenshot of the display content option

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