How do I create certificates of attendance?

Event attendees are often looking forward to receiving a certificate once the event is over so they are able to add it to their CV, and set themselves apart in a competitive industry.

This article intends to give you a step-by-step on how to generate automated and personalized certificates of attendance for your event.

How do I enable attendance tracking and attendance certificates?

Before proceeding to create your own certificate template, ensure that you have enabled the Attendance tracking feature at your event. To do so, follow the steps below.

  1. Navigate to Settings > Tools under the Event level.
  2. Click on Edit on the top right corner.
  3. Locate Attendance tracking under the Compliance section.
  4. Enable the tool using the toggle on the right.
  5. Click on End to save your changes.

Attendance tracking

Once you have completed the steps above, you can start creating your own certificate template.

For more information on managing attendance tracking units, refer to our Attendance tracking article.

If you receive the following message:

Image showing error that Attendance tracking is disabled at the company level.

you need to first enable Attendance tracking within Company tools.

If you do not wish to use this feature, you can follow the step-by-step of the manual process as a workaround.

How do I create attendance certificates?

To start creating and configuring your certificates, follow the steps provided below.

  1. Navigate to People > Programs > Certificates.
  2. Click on + Create new certificate. The Create new certificate pop-up box will be displayed.
  3. Enter the desired Certificate name on the field.
  4. Select InEvent template using the Template drop-down menu.
If you would like to choose Custom template to build and create your own certificate template, refer to our article on creating your own certificate template.
  1. Click on Create.
If you would rather copy the settings of an existing certificate than create a certificate from scratch, you can select the certificate that should be copied in the drop-down menu of the field Copy settings from.
Creating certificates of attendance
Certificates created in an event template will automatically be available at People > Programs > Certificates of any event that was created using that event template settings.

Your certificate has been created and now it's time for you to customize it!

How do I customize attendance certificates?

After creating a certificate, you will be taken to a page where you can customize all certificate details, as shown below:

Customizing the certificates

Use the menu on the left-hand side to select the component you want to customize.

Template

Press Template to choose from one of the template options. A preview of the certificate will be displayed on the right-hand side.

Setting up the certificate template

Background

Press Background to change the default background of the template. To do so, click on the red bar with a folder icon to upload an image. The desired size is 920x648 px.

Customizing the certificate background

Press Logo to customize the company logo displayed in the upper left corner, as well as the bottom left and right corners of the certificate.

By default, the logo used is the Main icon from your Company images.

To change it:

  1. Click Edit.
  2. Then click the red bar with the folder icon to upload a new image.
  3. Recommended image size: 1024 x 1024 px.
Gif showing how to upload logo's in your certificate

To remove the company logo from the certificate: Click Edit, then from the Display dropdown menu, select Disable.

Gif showing how to remove Logo from certificate by selecting Disable from the dropdown menu.

Text content

The text content that can be customized will depend on the template you have selected.

When customizing the text content, an editing box will open up for you to change the default text as well as the text color, the font, the font size and weight, and the padding of these fields.

Title, subtitle, and presentation
  1. Click Title to edit and customize the certificate title.
How to customize the title of the certificate
  1. Click Subtitle to edit and customize the certificate subtitle.
Customizing the subtitle of the certificate
  1. Click Presentation to edit and customize the presentation text of the certificate.
Presentation
Person and achievement
  1. Click Person to customize the attendee name field on the certificate.

By default, the name shown while editing the certificate will be your own (the editor’s name). If you'd like to preview the certificate with a different attendee’s name, click the Change for preview dropdown, then search for and select the attendee you want.

Selecting the attendee

The certificate will display the name of the selected attendee.

Person certificate
  1. Press Achievement to customize both the achievement title and achievement value.
  • Select which will be the achievements completed: Using this dropdown menu, you can define if the achievement displayed on the certificate will be how many sessions the participant attended (activity attendance), the live watch time in days, hours, and minutes, or the number of quizzes completed. This will be used to display the result of the achievement's value.
Select achievement
  • Achievement title: Enter the title of the achievement under the achievement title's textbox.
Achievement title
  • Achievement value: You can customize both the text and style shown in the editing box. To insert the {{achievement value}}, click on Dynamic Content > Certificate > Achievement Value. The result displayed will depend on the achievement metric you selected earlier. You also need to ensure your text value rhymes with the metric you selected.
Achievement value
Free Text

Press Free Text to add customized text content to the certificate.

  • Click on Edit,
  • Toggle the button next to Enable free text to green and add text in the content space provided.
  • Click on End to finish.

You have the option to customize your free text content using the tools provided in that field for e.g. change font size, font type, font weight, text color, text transform, padding top and padding bottom. You can also make use of the Dynamic contents drop down menu to select a dynamic content that will automatically appear for that user, related to the person, event or certificate.

Image showing Free Text tab/section on certificate creator.

Date and signature
  1. Press Date to customize both the date title and subtitle.
  • Date title: Using the editing box on the left-hand side to replace the date that will be displayed on the certificates. The placeholder {{certificate-date}} will pull the current date and add it to the certificates.
  • Date subtitle: Use the editing box on the left-hand side to replace the default text Date.
Customizing the certificate date
  1. Click Signature to customize the signature right title and subtitle.
  • Signature right title: Use the editing box on the left-hand side to replace the default text Your signature with the name of either the institution or person who is responsible for the event.
  • Signature right subtitle: Use the editing box on the left-hand side to replace the default text Signature right.

Customizing the signature

Dynamic contents

When editing fields such as Person, Achievement, Free Text, or Date, you can use the Dynamic Content option to insert placeholders related to the Event, Person, or Certificate. These placeholders automatically pull the relevant information for each recipient and event details.

  • When editing the Achievement title to show the event's details or using the Free text section, click on Dynamic contents > Event to insert placeholders like Name, Start Date, Start Time, End Date, or End Time.
Event related dynamic contents
  • When editing the Person section, click on Dynamic contents > Person to insert placeholders like First name, Last name, Full name, Email address, Role.
Person dynamic contents

  • When editing the Achievement value, Achievement title, Date, or Free text sections, click on Dynamic contents > Certificate to insert placeholders like Achievement Value, Current Date, or Company Name.
    certificate related information

Settings

You can set the value for each of these 2 settings, if you want to customize the settings of when the person should receive the certificate:

  1. Must have a minimum time watched: You can enable or disable this setting and set the minimum watch time a person must spend in a particular session.
  2. Must have minimum of polls answered: You can enable or disable this setting and set the minimum number of polls to be answered by a participant.

To customize the settings:

  • Press Edit
  • Click on the toggle of the corresponding setting you wish to enable and type in the values in the box provided.
  • Click on End to finish.
Image showing Settings tab in certificate creator.

Once the set time has passed, you can click on the Preview button to view the certificate received by the participant. A new window will open where you can view, download and print the certificate.

Image showing certificate received along with options to print and download.

Your certificates are now ready to be shared with the participants.

Can I reset the Certificates customization?

Yes, you can reset the customization made to the content and style of the components on your certificates individually. Click on the red reset button under each components content or style section of the certificate. A pop-up will appear for your confirmation, click reset to confirm.

You can also reset all certificate component customization to the default settings at once by clicking on reset to default button. A pop-up will appear for your confirmation, click reset to confirm.

Gif showing how to reset certificate component to default settings.

How can I share the certificates of attendance with the participants?

You can share the certificates of attendance to your attendees by:


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