Through the app or the Virtual Lobby, attendees can interact with the speakers with direct questions, but filtered by the organization. You can automate their approval, as well as save the questions on the final report of the event. The most voted questions are selected and can be answered in real-time by the speaker.

For admins and/or room hosts

Access this article to understand the types or permissions and who will be able to moderate questions.

How do I enable or disable the questions function for activities?

To force enable or disable the questions feature in your event, go to Settings > Tools > click the Edit button in the top right corner. In the Live section, scroll down to Question (Send questions or post live Q&A during activities).

If you wish to disable this tool then uncheck the check box and press the End button to save the changes. The setting should then read No.

If you wish to enable it, check the box and the setting should read Yes.

How can I see questions that were asked during an activity?

To access the questions asked during the activities, Click on Agenda > Questions > click on an activity name and a new window will open to the right side, containing the questions of that activity.

The questions will also be visible in the Questions tab in the Virtual Lobby.

How can I approve and reject questions asked during the activities?

Approval of questions can be:

  • Automatic: all questions are posted instantly
  • Moderated: all questions must be reviewed and approved before being posted.

By default, the automatic approval of attendees' questions on activities will be enabled.

To change this setup, press Settings > Tools > Edit. Look for the Control category and uncheck the option Automatic approval of attendees questions in the activities then click on End.

In the platform

By browsing the activity, you can check on attendee questions and moderate them. To moderate the questions, just click on Edit in the top right corner.

It is possible to approve or reject them by using the Yes/No dropdown box in the Approve section.

In the Virtual Lobby

Questions can also be moderated inside a room in the Virtual Lobby while the activity is happening. Once the attendees submit questions, the administrators and room host will see a green button to approve the questions and a red one to reject them. If the question is approved, it will be visible to all in the room.

Before the question has been approved or rejected, the user who submitted the question will see a message that says Waiting for approval and the question will not be visible to all other users.

How can I delete questions?

Deleting questions in the mobile app

You can delete the questions by sliding your finger to the left and clicking Delete. 

Deleting questions in the platform

To delete a question you will click on Edit and select the question checkbox. 

Then click Remove > End.

Deleting questions in the Virtual Lobby

To delete a question in the Virtual Lobby, press the garbage icon. A pop-up window will ask you to confirm if you would like to permanently delete the questions, you should press Delete.

How do I check-off questions?

You will be able to check-off questions once they are answered during the live sessions. To do so, simply tick the checkbox in the right and the questions will appear to all present in the room as checked-off.

How to check off questions

Once the questions are checked-off, they will be displayed at the bottom of the page so questions who haven't been answered can be displayed at the top.

Can I display the asked questions to the audience on in person events?

Yes! Just click on Agenda > Questions >  choose one of the available options: TV mode or Big screen.

For more information, visit Content Projection.

How do I generate a report of all questions asked in an activity?

To generate a report, select one activity and press Report to export data to a spreadsheet.

When you click the button, a message will appear at the top of the screen, warning you that you will receive the file with the data in your email when the process is complete.

For participants

How can attendees ask questions during activities?

Through the mobile app

To send questions to activities using the app, Press the Schedule tab in the bottom menu.

Users have to be enrolled/ pinned to an activity to ask questions.

Choose the activity in which you have enrolled then press the Details tab

In the Interactions section press Questions.

Then click on the plus icon in the top right corner of the app screen, to add the question.

Type your question, then press Send question

After this step, all questions created within the activity will appear in a list. Attendees will be able to vote on the questions they are most interested in by clicking on the Like (heart) icon just below the question. 

Through the Virtual Lobby

To ask a question in the Virtual Lobby, join a room and click on the Questions tab on the right hand side.

Then, type your question at the bottom of the page and press the paper plane icon to send the question.

All questions created within the activity will appear in a list. Attendees will be able to vote on the questions they are most interested in by clicking on the Like (heart) icon just below the question. 

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