- For admins and/or room hosts
- How do I enable or disable the questions function for activities?
- How can I see questions that were asked during an activity?
- How can I approve and reject questions asked during the activities?
- How do I publish questions?
- How do I check-off questions?
- How can I reply to unanswered questions during the live session?
- How can I delete questions?
- Can I display the asked questions to the audience on in-person events?
- How do I generate a report of all questions asked in an activity?
Through the app or the Virtual Lobby, attendees can interact with the speakers with direct questions, but filtered by the organization. You can automate their approval, as well as save the questions on the final report of the event. The most voted questions are selected and can be answered in real-time by the speaker.
For admins and/or room hosts
How do I enable or disable the questions function for activities?
To force enable or disable the questions feature in your event, go to Settings > Tools > click the Edit button in the top right corner. In the Live section, scroll down to Question (Send questions or post live Q&A during activities).
If you wish to disable this tool then uncheck the check box and press the End button to save the changes. The setting should then read No. If you wish to enable it, check the box and the setting should read Yes.
How can I see questions that were asked during an activity?
In the platform
To access the questions asked during the activities, Click on Agenda > Questions > click on an activity name and a new window will open to the right side, containing the questions of that activity.
In the Virtual Lobby
The questions will also be visible in the Questions tab in the Virtual Lobby.
If your session takes place over several days, you will see a full date description for old questions.
How can I approve and reject questions asked during the activities?
Approval of questions can be:
- Automatic: all questions are posted instantly.
- Moderated: all questions must be reviewed and approved before being posted.
By default, the automatic approval of attendees' questions on activities will be enabled.
If you want to manually moderate the questions of attendees, you can disable automatic approval directly from the questions page. This can be done by clicking on the Settings button and then turning off the Questions of attendees tool, as shown below:
Alternatively, you can also control the automatic approval of attendee questions from the Tools page. Click here to learn about it.
In the platform
By browsing the activity, you can check on attendee questions and moderate them. To moderate the questions, just click on Edit in the top right corner.
It is possible to approve or reject them by using the Yes/No dropdown box in the Approve section.
In the Virtual Lobby
Questions can also be moderated inside a room in the Virtual Lobby while the activity is happening. Once the attendees submit questions, the administrators and room host will see a green button to approve the questions and a red one to reject them. If the question is approved, it will be visible to all in the room.
Before the question has been approved or rejected, the user who submitted the question will see a message that says Waiting for approval and the question will not be visible to all other users.
How do I publish questions?
If you are using the Live Studio as the room video mode for the activity, you will have the option to publish questions on the live stream.
- To do so, join the activity and click on the Questions tab in the Virtual Lobby. You will see all questions that have been asked by the participants and the option to Publish them.
- Once you press Publish, you will be asked to confirm the action.
- After pressing Confirm publish, the question and the name of the person asking will be displayed on the live stream.
- If you wish to remove the question from the live stream, press Cancel publish.
How do I check-off questions?
You will be able to check-off questions once they are answered during the live sessions. To do so, simply tick the checkbox on the right and the questions will appear to all present in the room as checked-off.
Once the questions are checked-off, they will be displayed at the bottom of the page so questions who haven't been answered can be displayed at the top.
How can I reply to unanswered questions during the live session?
Admins, Staff members, Room host, Presenters and Speakers can write replies to questions they didn’t answer during the Live Stream. Below you can see how to write a reply, edit or delete the reply.
Attendees can see question replies in real time.
To make sure all the questions have been replied to, go to Agenda > Questions > click on the activity's name:
How can I delete questions?
Deleting questions in the mobile app
You can delete the questions by sliding your finger to the left and clicking Delete.
Deleting questions in the platform
To delete a question you will click on Edit and select the question checkbox.
Then click Remove > End.
Deleting questions in the Virtual Lobby
To delete a question in the Virtual Lobby, press the garbage icon. A pop-up window will ask you to confirm if you would like to permanently delete the questions, you should press Delete.
Can I display the asked questions to the audience on in-person events?
Yes! Just click on Agenda > Questions > choose one of the available options: TV mode or Big screen.
For more information, visit Content Projection.
How do I generate a report of all questions asked in an activity?
To generate a report, select one activity and press Report to export data to a spreadsheet.
When you click the button, a message will appear at the top of the screen, warning you that you will receive the file with the data in your email when the process is complete.
How can attendees ask questions during activities?
Through the mobile app
To send questions to activities using the app, Press the Schedule tab in the bottom menu.
Choose the activity in which you have enrolled then press the Details tab
In the Interactions section press Questions.
Then click on the plus icon in the top right corner of the app screen, to add the question.
Type your question, then press Send question.
After this step, all questions created within the activity will appear in a list. Attendees will be able to vote on the questions they are most interested in by clicking on the Like (heart) icon just below the question.
Through the Virtual Lobby
To ask a question in the Virtual Lobby, join a room and click on the Questions tab on the right hand side.
Then, type your question at the bottom of the page and press the paper plane icon to send the question.
All questions created within the activity will appear in a list. Attendees will be able to vote on the questions they are most interested in by clicking on the Like (heart) icon just below the question. The more votes, the higher on the list that question will appear!