This article contains a series of instructions for performing a dry run session before your event goes live.
Giving InEvent access to your camera and microphone
Learn how to configure your devices such as camera, speaker, and microphone so that people can hear and see you in the Virtual Lobby.
Granting a customer success agent access to my event central
In the event central, the support team from InEvent will be able to view the setup information of your event. For this to be possible, you will need to grant authorization for each customer success representative who wishes to view this page and retrieve the necessary information to help you with your query.
Main errors that you can encounter and how to resolve them
This article contains a summary of the most common errors that can be found on the InEvent platform by both event organizers and attendees and how to troubleshoot them. Errors that might be faced by…
System check: Virtual Lobby testing tool
We suggest room hosts, speakers and attendees run system checks to make sure they are meeting the minimal technical requirements and that their settings are correctly set.
Troubleshoot InEvent Platform
This article discusses troubleshooting for the InEvent platform and specific steps guiding you on what to do in order to fix or check it.
Troubleshooting for accreditation + Access control + NFC
Accreditation. We advise performing a live registration test a few days prior to the event to avoid any issue which could occur on the day of the event. For onsite accreditation, you should have 2x l…
User guide for speakers and room hosts
This article intends to give speakers and room hosts guidelines to have a better experience at their events.
User guide for sponsors
Virtual Lobby is a tool that allows events to happen virtually. As a sponsor, you will be able to create and promote ads and interact with the event participants in a room built just for your company…
User guide for the Virtual Lobby
First steps. It is important for you to get familiarized with the Virtual Lobby and ensure your computer meets all the requirements of the platform. Before you go ahead, please make sure to check the…