Video Bitrates requirement
It's important to make sure your live stream is high quality. Choosing a quality with reference to your internet connection will result in a reliable stream. Bitrate plays a crucial role in streaming as it directly affects the quality, buffering, and overall user experience.
Common mistakes to avoid when setting up your event
A lot of times when features or options are not working as they should, it could be because you have forgotten to save changes, publish your event or enable the necessary tools. These are common mistakes you are making on the platform and this article will point out several ones that will help you avoid them.
Live Errors: Troubleshooting guide
InEvent works with new and dynamic platforms to consistently deliver the best experience. If you are facing minor inconveniences, check if you are using a compatible browser, if you are meeting the minimal technical requirements and if your settings are correctly set. In this article, you will find a list of the most common errors that may occur within Live Sessions.
Granting a customer success agent access to my event central
In the event central, the support team from InEvent will be able to view the setup information of your event. For this to be possible, you will need to grant authorization for each customer success representative who wishes to view this page and retrieve the necessary information to help you with your query.
This article contains a series of instructions for performing a dry run session before your event goes live.
Giving InEvent access to your camera and microphone
If you are: A speaker, room host, or administrator joining a session you'll be taking part in An attendee being invited to speak by a room host A speaker, room host, administrator, or attendee networking with other people You will be prompted to configure your devices such as camera, speaker, and microphone so that people can hear and see you. If you are unable to configure your AV options, you should double-check if you have given InEvent access to your camera and microphone.
User guide for sponsors and exhibitors
Virtual Lobby is a tool that allows events to happen virtually. As a sponsor, you will be able to create and promote ads and interact with the event participants in a room built just for your company.
Device configuration and system check
This article will explain how to conduct system checks to evaluate the system's compliance with its speciefied requirement. If you are a room host, speaker or attendee, it's suggested that you perform a system check to make sure you are meetung the minimal technical requirements and that all settings are correctly set.
User guide for the Virtual Lobby
First steps. It is important for you to get familiarized with the Virtual Lobby and ensure your computer meets all the requirements of the platform. Let’s take a tour of the Virtual Lobby! The Virtua…
Technical requirements: Troubleshooting guide
This article lists instructions on how to solve certain technical errors. In case you are experiencing an error not listed here, please take a look through our other related articles or contact our 24/7 customer support team on InEvent's platform.
Backend errors: Troubleshooting guide
This article lists instructions on how to solve certain errors that may be faced by admins on the backend. In case you are experiencing an error not listed here, please take a look through our other related articles or contact our 24/7 customer support team on InEvent's platform.
Virtual Lobby: Troubleshooting guide
This article lists instructions on how to solve certain errors that may occur in the Virtual Lobby. In case you are experiencing an error not listed here, please take a look through our other related articles or contact our 24/7 customer support team on InEvent's platform.
User guide for speakers and room hosts
This article intends to give speakers and room hosts guidelines to have a better experience at their events.