How do I access the Virtual Lobby?

There are various ways for the participants or speakers of your event to access the Virtual Lobby.

They can access it by receiving a unique and non-transferable link via automatic confirmation email, or via a reminder email, from the website, from the my account session, or by filling out the registration form (if you are not yet registered for the event).

Exclusive links are unique and non-transferable. If the link is shared and someone else accesses the event, the first access will be disconnected

Access options

Via Confirmation Email

Go to Marketing > Communication > Automatic Emails.

In your online events, the dynamic content called {{event-address}} will automatically become your exclusive, non-transferable link.

This dynamic content will pull information from the platform, so you don't need to configure it. You should only configure the rest of the content that will be sent to your event participants.

See in this link how to enable and configure automatic emails.

Via E-mail reminder

We recommend that you set up and schedule the sending of an email marketing as a reminder, a few minutes before your event starts.

To do this, access the menu Marketing > Communication > Email Creator.

You can either use the {{event-address}} dynamic content, as mentioned in the topic above, to generate unique links or you can also insert the Virtual Lobby link.

To add the Virtual Lobby link and not the unique link, click on Dynamic Links and select Virtual Lobby, as shown in the example below:

Via registration form

If your event has a registration form, the attendees will be able to access the Virtual Lobby after completing the registration.

  1. The participant must fill in all the information that you have defined as mandatory and complete the registration.
  2. Once the registration is done, the attendee will be able to click on the button Go to event! to access the Virtual Lobby
If you'd like to change the default text Go to event! you can do it by accessing Settings > Headings and selecting the Form Success Button. Click here to learn more about it.
Screenshot of how to access the vl via registration form
If you want to change the page the registrant will be redirected to once they click the Go to event! button, you'll need to edit the Content page. To do so, go to Event > Details and scroll down until you see Content page. Then, select the page of your choice and press End to save the changes.

If the person who is accessing the registration form is already registered in the event, they will be informed that they are already registered and will see a button to access the Lobby by pressing Go to event!

You are already registered message

Via website

Go to Marketing > Landing pages > Website.

Press edit and tick the Enable registration checkbox.

How to enable registration on the website

The next step will be to fill in the registration form, as shown in the topic above.

My Account

Another option is adding the My Account section to your website. When accessing the My Account option through the event website, the participant can click on Virtual Lobby button on the event banner, or Open Lobby in the menu on the left-hand side.

How to access the Lobby from the my account page

Via login and password

If you have received login and password information, you can log in to the Virtual Lobby by inserting this information and pressing Login.

This page where you can insert your login information must have been sent to you by the event organizer.

How to login to the Virtual Lobby


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