Registration Form Settings - Webinar

When using the registration form you can collect important data from the attendees enrolled in the event.

This article intends to explain what each tool of the registration form setting does and how they will, individually or grouped, affect the form. Based on your event's need you can adjust it accordingly.

How can I edit my registration form settings?

You can edit and configure your form's structure by going to Marketing > Registration > Registration Form. Press the Settings button located at the top right corner of the page. You can toggle the tools on and off using the button beside each one of them.

Reg form tools

The settings tools are segmented into three groups:

  • Registration
  • Login
  • Moderation


In the Registration section, you will see the below settings:

Gif showing the Registration settings


If enabled, a private registration form will be generated for your guests. For further information on Invites, refer to our Invitees article.


If enabled, guests will have to be manually approved in order to join your event. For further information on Invites, refer to our Waitlists and approval requirement article.


If enabled, it will provide an RSVP option for your event. For further information on RSVP form, refer to the RSVP Confirmation article


If you are planning to sell tickets in your Webinar, this feature must be enabled in order to have a Tickets page where you can create and manage the tickets, sales, payment settings and invoices. For further information on Tickets, consult the Ticket management article.

Ticket giveaway

This option should be enabled if you want to allow the attendees to give away their own tickets.

The Tickets tool needs to be enabled first before the Ticket giveaway tool can function.

If Ticket giveaway is enabled, the attendee should see, under My tickets, three dots right by their ticket.

Ticket giveaway
If a participant or administrator gives away their one and only ticket, they will be removed from the Webinar. If ticket requirement is enabled, any Webinar attendee can only be in the Webinar with a ticket linked to the user.
RSVP form

As this feature works alongside the Invite requirement, first the participants need to enter their username or email registered on the platform by the event organizer. Then they can access the RSVP form as shown below. For more information about this Yes or No form, click on RSVPs from your attendees.

The RSVP tool needs to be enabled first before the RSVP form tool can function.
You can change the headings related to RSVP form using the Headings feature. To learn more about this, refer to the Headings article.
RSVP form
If the Quick Form is not activated, once the participants answer the RSVP they will be directed to the regular registration form.

Quick form

Similar to the RSVP form, this feature works alongside the Invite Requirement. By activating it, you will allow your guests to enter only their username or email address and automatically finish their registration.

Quick form

Guest form

This feature allows participants to bring a guest for the Webinar. There is no need for the guest to answer the registration form, their information can be entered by the participant.

Bring guest

Edits on form

When you enable this feature, it allows editing on form answers after it has been submitted. This action can be done on the My Account area by clicking on the Edit button.

edit on form

Registration without access

If enabled, users will not see the Go to event! button which gives users access to the event upon registration completion.

A collage of two images, one showing how at the end of registration there's a button directing you to the event and another image not showing this button.
Display tickets before identification

If enabled, the order on the Purchase form will change to show the Tickets section before the Identification section.

Below is how the Purchase form looks with the Display tickets before identification option disabled on the left and with it enabled on the right.

Screenshot showing the Purchase form with the Display ticket before identification disabled (left) and enabled (right).
Hide billing section

If enabled, participants will not be able to see the billing data on the Purchase form.

Below is how the Purchase form looks with the Hide billing section option disabled on the left and with it enabled on the right.

Screenshot showing the Purchase form with the Hide billing section disabeld (left) and enabled (right).

Login field

In the Login section, you will find the below settings:

Gif showing the LOGIN field settings
Allow non-sso login

Allow users to login to event without SSO requirement. Click here for further information.

Mandatory SSO Auth

Users will only be able to log into the event through the single sign-on authenticationClick here for further information.

Auto register with SSO

Allow users who log in using SSO to be automatically registered to your event, even if they were not added to the event's list of attendees. Click here for further information.


In the Moderation section, you will find the below tools:

Gif showing the moderation settings

Ticket Requirement

Define if tickets are a requirement to enroll at this Webinar. When this feature is enabled, only participants holding a ticket will be able to attend the Webinar. This will add some extra steps during the registration process as displayed below:


The Tickets tool needs to be enabled first before the Ticket requirement tool can function.

If you have the Ticket requirement enabled, the Password field will appear as a mandatory field on the purchase form even if you have removed it from the default questions in the Fields section.
Approval Requirement

When Approval Requirement is enabled, administrators must approve all attendee enrollment to the event. Once the user completes and submits the registration form, they will be placed on the Waitlist and will need to be approved by the admin to become an attendee.

The Waitlist tool needs to be enabled first before the Approval Requirement tool can function.
When the Ticket requirement tool is enabled alongside Approval requirement, registrants are taken to the Applicants page instead. For more information, refer to our Applicants article.
Invite Requirement

Set that only guests with invites will be allowed to enroll at the event. If manual approval is enabled, guests will also have to be approved in addition to their invite.

The Invites tool needs to be enabled first before the Invite requirement tool can function.
Invitee requirement

Click here to learn how to add invitees to the platform.

By using the Approved list feature, you will be able to allow specific email domains to bypass certain registration form restrictions such as invite requirement, ticket requirement, and approval requirement. For further information, refer to our Registration Form article.
Waitlist Requirement

When the Waitlist Requirement is enabled, guests are automatically added to the Webinar admission list when it has reached its full capacity, and their enrollment should be manually approved by admins.

The Waitlists tool needs to be enabled first before the Waitlist requirement tool can function.

Static field settings

Static fields setting

  • Autogenerated username: If enabled, the Username field will not be on the registration form as the system will automatically generate a username for the registrant.
  • Salutation lock: Restricts the Salutation field from appearing on the registration form. The Salutation field allows participants filling in the registration form to select the title they are addressed by. This lock is disabled by default and if enabled, the Salutation field will appear on the among the default fields.
  • Profile lock: It will restrict access to all the tools with personal data, such as networking and profile editing and it consequently remove the Role and Company fields from the form. Click here for further information on the profile lock.
  • Password lock: It will remove the Password field from the registration form.
  • Telephone lock: It will remove the Phone field from the registration form
  • Role field lock: Removes the Role field from the registration form.
  • Company field lock: Removes the Company field from the registration form.
  • Global fields lock: Removed the Global fields questions from the registration form.
  • Tags lock: It will remove the Tags section from the registration form.
  • Profile picture lock: It will remove the User picture field from the registration form.
  • Disable password confirmation: It will remove the Confirm password field from the registration or purchase form.
  • Block assistant email: Removes the Assistant email field from the registration form.
  • Block personal emails: Blocks the use of personal email domains on the registration form.

If the Block personal emails tool is enabled, the following email domains will be disallowed on the registration form. Click the drop-down below to view them:

Blocked personal email domains

When participants try to register with any of the emails listed above, they will receive the following message:

email address

The Company field lock and Role field lock will be automatically enabled if their default questions are deleted from the Fields tab.

You can see below the registration form fields that will be affected by these settings:

Image showing registration form from the front end with all default fields
Applicants will be able to select a salutation from the pre-set list or add their own.

Are all general settings compatible with each other?

Some registration form settings are incompatible with each other due to conflicting behavior, and therefore should not be enabled together. To learn more about the compatibility of the Registration form tools, refer to this article.

How Did We Do?