Attendee Center

The Attendee Center is a web area for the participant to access their calendar, forms, QRCode, and entry into their personal area.

What can I access through the Attendee Center?

My account

The My account area will display personal information, data export button, social media links, password change link, personal Qr Code and FAQ button. You can also add a profile picture and Tags fields.

Screenshot of the My account page
For users to export their data, they should look for the Export user data section, and press Export. Click here for further information.

My tickets

The My tickets area will display information about ticket purchases.

In this area, you can buy more tickets, check your ticket status, request a refund or send a ticket to another person.

My tickets area

My agenda

The My agenda area will display Information about the event's agenda and personal activities

Click here for further information.

My app

On this page, you should find the download link to event's mobile app.

My forms

On this page, you will see forms created by the event organizer.

My forms

Click here for further information.

My files

On this page, you will see all event files.

My files

Click here for further information.

How will the attendees access their accounts through the website?

When creating the event's website, it's possible to insert an extra tab for My account functionality. By clicking on it, your participant can enter his login and password to access all the personal information.

To do this, go to Marketing > Landing Pages > Website > Edit, choose the My account section > press the blue button + Section > press End to save the changes.

Screenshot of the website highlighting "My account" tab
To learn more on customizing your website, click here.

How will the participants access their accounts via mailing?

In your communication emails, enter a dynamic My Account link. They do not need login and password to access, in this case.

To do this, go to Marketing > Communication > Automatic emails, select the email you want and in Dynamic links > select My account page.

Screenshot of the email customizable page highlighting Dynamic Links > My account
To learn more on customizing emails, click here.

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