- Creating and customizing Virtual Lobby tabs
- How do I access the web app on my mobile device?
- Attendee Center tabs
- Card reader tab
- Virtual Lobby pages
- Networking tabs
- Custom tabs
- Accessing the Virtual Lobby tabs through your Info Profile
The Web app is the Virtual Lobby being accessed from a web browser of your mobile device. This web app provides a virtual space for event attendees to interact with each other, access event information, and participate in activities and sessions.
This article intends to guide users on how to navigate the Virtual Lobby when accessing it from a mobile device
Creating and customizing Virtual Lobby tabs
The Tabs feature allows you to customize and create new tabs for the Virtual Lobby and Live app.
You can customize the tabs of your web app by altering their names, icons and order of presentation in the Virtual Lobby. You can also create new custom tabs to add additional contents you wish to your event.
To navigate to the Tabs page, on the platform, go to Settings and click on Tabs.
On the Tabs page, click on Virtual Lobby to be able to view all the existing tabs. You can make tabs visible, select their icon and label. You can also embed tabs, add new tabs for additional content using external links, and add website sections.
How do I access the web app on my mobile device?
To access the web app on your mobile device, simply copy and paste the link of your Virtual Lobby on your preferred mobile browser. All the tabs that you have added to your Virtual Lobby from the platform (backend), will be displayed in the left menu bar of the web app, as shown below:
Attendee Center tabs
The Attendee Center tabs include My Forms, My Events, My Agenda, My Account, My Tickets, My Files, My App.
Card reader tab
The Card reader is used to generate leads for your event by reading participants' business cards and automatically sending their information to the platform. Click here to learn more about this tab.
Virtual Lobby pages
These include Virtual Lobby, Activities, Sponsors and Exhibitors.
The Virtual Lobby is an online environment that allows your events to happen virtually.
How your web app will look, depends on the Virtual Lobby settings. InEvent offers two types of layouts and template modes to choose from as well as multiple customization options.
- To learn how to set up your Virtual Lobby, click here.
- To learn about Virtual Lobby layouts, click here.
- To learn how to fully customize your Virtual Lobby using the Virtual Lobby Editor, click here.
- To learn how to create a 3D environment in the Virtual Lobby, click here.
Virtual Lobby - Activities
On this page, you will find all the event's activities so you can choose which one to join.
If the event lasts multiple days, the activities will be separated by dates and depending on the settings, the activity layout types may vary (Small, Medium, Large). For more information, click here.
You will also be able to find a specific activity by using the search bar in the top right corner of the screen to write the activity's name.
- Event schedule: All activities from the event will be displayed, even the ones you are not registered in.
- My schedule: It will filter the event activities and show you only the activities you are registered in.
- Tracks: To learn how to create and add tracks to your activities, click here.
Virtual Lobby - Sponsors
On this page, you will find all the event's sponsors separated by categories.
Click on your chosen sponsor to enter the sponsor's virtual room.
Virtual Lobby - Exhibitors
On this page, you will find all the event's exhibitors separated by categories.
Here you can also search for a specific exhibitor and filter by tags. To learn how to add tags to exhibitors, click here.
Click on your chosen exhibitor to enter the exhibitor's virtual room.
These include Meetings, Networking, Speed networking and Group rooms.
On this page you will find all your scheduled meetings divided by dates.
If you are an event organizer, click here to learn how to set up meetings for your participants.
If you are an attendee, click here to learn how to use the meetings feature.
On this page you will find all the event's attendees that have set their profiles as visible.
If you click on an attendee's name, a popup window will be opened containing the attendee's personal information, such as company, role, social networks, etc. and you can send a message by pressing the message button inside the attendee box or you can schedule a meeting.
You can mark attendees as favorites by pressing the star in the top right corner of the attendees' boxes. To see the list of favorite attendees, click on My Favorites.
You can search attendees by writing their names on the search bar or filtering by tags. To learn how to add tags to attendees, click here.
On this page, you will be able to engage in 1x1 meetings randomly assigned in the Web app.
- If you are an event organizer, click here to learn how to set up the Speed networking tool for your participants.
- If you are an attendee, click here to learn how to take part in speed networking 1x1s.
On the group rooms page, you will see all the available group rooms at the event displayed in a table layout.
As a participant, you will be able to search for a specific group room by typing the name on the search bar and pressing enter. You can also create a new group room directly from the Virtual Lobby by pressing the + icon and following these steps.
As an event organizer, you will be able to create a new tab if you include either a link or an image/file. To learn how to create a custom tab, click here.
If you have created a website for your event, you can embed in the Web app. To learn how to create a website tab, click here.
The custom tabs will appear on the left panel, where the default tabs are:
Accessing the Virtual Lobby tabs through your Info Profile
Participants can also access all the available Virtual Lobby tabs through their info profile. To do so, simply click on your profile button at the extreme top right of your Virtual Lobby page. The available tabs will appear in the form of a list.
The troubleshoot button will always appear at the top right of your screen in the form of a heart icon.
The button triggers a window pop-up that helps you check for issues with your connection by clicking on Test my connection and following recommendations for a better experience. At the bottom of the pop-up window under the I need help section, you can check for the most common errors.
You can also file a report describing the exact issue and send it, the product team will be informed immediately and handle the case accordingly.
When inside the Activities, Sponsor rooms, Breakout room, or any type of session that requires video and audio troubleshooting, some extra options are available to fix the issues straight away as shown in the example below: