Web app

The Web app is the Virtual Lobby being accessed from a web browser of your mobile device. This web app provides a virtual space for event attendees to interact with each other, access event information, and participate in activities and sessions.

This article intends to guide users on how to navigate the Virtual Lobby when accessing it from a mobile device.

Creating and customizing Web app tabs

The Tabs feature allows you to customize and create new tabs for the Live app, Web app, and Virtual Rooms.

You can customize the tabs of your web app by altering their names, icons and order of presentation. You can also create new custom tabs to add additional contents you wish to your event.

To navigate to the Tabs page, on the platform, go to Settings and click on Tabs.

Image showing Settings > Tabs

On the Tabs page, click on Web app to be able to view all the existing tabs. You can make tabs visible, select their icon and label. You can also embed tabs, add new tabs for additional content using external links, and add website sections.

To learn how to create, embed and rename tabs, as well as, how to make them visible or invisible, click here.
Make sure to select the Web app tab (highlighted in green below) as changes to the Web app tabs will be effected from there. The tabs that are displayed on the web app will depend on the settings activated here.
Showing the Tabs page and the Virtual Lobby window where you can customize Web app tabs

How do I access the web app on my mobile device?

To access the web app on your mobile device, simply copy and paste the link of your Web app on your preferred mobile browser. All the tabs that you have added to your Web app from the platform (backend), will be displayed in the left menu bar of the web app, as shown below:

Virtual Lobby tabs

Can the web app be added to the home screen?

Yes, the web app can be added to the home screen of a mobile device when the Allow users download app as PWA tool is enabled in Event tools.

The web app can only be added to the home screen of an Android mobile device. It can not be added to the home screen of an iOS device.
Screenshot showing the Allow users download app as PWA tool in Event tools.

After enabling the tool, the web app can be added to the home screen of a mobile device by completing the steps below:

  1. Access the web app using your magic link from your mobile device.
  2. Locate and tap the Add to Home Screen notification banner at the bottom of the screen. The Install app pop-up box will be displayed.
  3. Tap on Install. The app will start being installed by your mobile browser, and you will be notified when it is finished installing.
Screenshots showing how to add the web app to your mobile home screen.
  1. Navigate to your device's home screen or app drawer and locate the web app icon.

Once you have completed the steps above, the web app will be accessible directly from your home screen or app drawer.

Screenshots showing how to access the web app from the home screen.

Attendee Center tabs

The Attendee Center tabs include My Forms, My EventsMy AgendaMy Photos, My Account, My Tickets, My Files, My App.

To learn more about them, click here.
My app, account, agenda, Events, files, forms, and tickets on the attendee center menu

Event Photos tab

The Event Photos tab displays all photos in your Photo Gallery. For more information, refer to our Photo Gallery article.

GIF showing the Event Photos Virtual Lobby tab.

Abstracts tab

The Abstracts tab displays the submission form for users and Abstract submission controls for Reviewers. For more information, refer to our Abstract Management article.

GIF showing the Abstracts Virtual Lobby tab.

Card reader tab

The Card reader is used to generate leads for your event by reading participants' business cards and automatically sending their information to the platform. Click here to learn more about this tab.

Card reader tab

Virtual Lobby pages

These include Virtual Lobby, Activities, Sponsors and Exhibitors.

Virtual Lobby, Activities, Sponsors, Exhibitors

Virtual Lobby

The Virtual Lobby is an online environment that allows your events to happen virtually.

Image showing the Virtual lobby tab with the activitiestab

How your web app will look, depends on the Virtual Lobby settings. InEvent offers two types of layouts and template modes to choose from as well as multiple customization options.

  • To learn how to set up your Virtual Lobby, click here.
  • To learn about Virtual Lobby layouts, click here.
  • To learn how to fully customize your Virtual Lobby using the Virtual Lobby Editorclick here.
  • To learn how to create a 3D environment in the Virtual Lobby, click here.

Virtual Lobby - Activities

On this page, you will find all the event's activities so you can choose which one to join.

To learn how to set up your online activities, click here.

If the event lasts multiple days, the activities will be separated by dates and depending on the settings, the activity layout types may vary (Small, Medium, Large). For more information, click here.

You will also be able to find a specific activity by using the search bar in the top right corner of the screen to write the activity's name.

Virtual Lobby - Activities

You can also use the funnel icon next to the magnifying glass search icon to filter by:
  • Event schedule: All activities from the event will be displayed, even the ones you are not registered in.
  • My schedule: It will filter the event activities and show you only the activities you are registered in.
  • Tracks: To learn how to create and add tracks to your activities, click here.

Virtual Lobby - Sponsors

On this page, you will find all the event's sponsors separated by categories.

To learn how to add sponsors to your event, click here.
Similarly to activities, you will be able to search for a specific sponsor and filter by tags. Click here to learn how to add tags to sponsors.

Click on your chosen sponsor to enter the sponsor's virtual room.

Sponsors tab and page

Virtual Lobby - Exhibitors

On this page, you will find all the event's exhibitors separated by categories.

To learn how to add exhibitors to your event, click here.

Here you can also search for a specific exhibitor and filter by tags. To learn how to add tags to exhibitors, click here.

Click on your chosen exhibitor to enter the exhibitor's virtual room.

Exhibitors tab and page

Networking tabs

These include Meetings, Networking, Speed networking and Group rooms.

Image showing Virtual Lobby, Meetings,Netwroking and Speed networking.


On this page you will find all your scheduled meetings divided by dates.

Virtual Lobby meetings tab

If you are an event organizer, click here to learn how to set up meetings for your participants.

If you are an attendee, click here to learn how to use the meetings feature.


On this page you will find all the event's attendees that have set their profiles as visible.

If you click on an attendee's name, a popup window will be opened containing the attendee's personal information, such as company, role, social networks, etc. and you can send a message by pressing the message button inside the attendee box or you can schedule a meeting.

You can mark attendees as favorites by pressing the star in the top right corner of the attendees' boxes. To see the list of favorite attendees, click on My Favorites.

You can search attendees by writing their names on the search bar or filtering by tags. To learn how to add tags to attendees, click here.


Speed Networking

On this page, you will be able to engage in 1x1 meetings randomly assigned in the Web app.

  • If you are an event organizer, click here to learn how to set up the Speed networking tool for your participants.
  • If you are an attendee, click here to learn how to take part in speed networking 1x1s.
 Speed Networking

Group Rooms

On the group rooms page, you will see all the available group rooms at the event displayed in a table layout.

To learn more about group rooms, read this article.
Group rooms tab

As a participant, you will be able to search for a specific group room by typing the name on the search bar and pressing enter. You can also create a new group room directly from the Virtual Lobby by pressing the + icon and following these steps.

Custom tabs

As an event organizer, you will be able to create a new tab if you include either a link or an image/file. To learn how to create a custom tab, click here.

If you have created a website for your event, you can embed in the Web app. To learn how to create a website tab, click here.

The custom tabs will appear on the left panel, where the default tabs are:

Gif showing the custom tabs created appearing on the left  menu-bar

Accessing the Virtual Lobby tabs through your profile button

Participants can also access all the available Virtual Lobby tabs through their profile information. To do so, simply click on your profile picture at the extreme top right of your Virtual Lobby page. The available tabs will appear in the form of a list.

Image showing all the tabs visible from the profile

Editing your profile information

As a participant, you can easily update some of your profile information from anywhere in the Virtual Lobby. To do so, click on your profile picture in the extreme top right of the Virtual Lobby page, click on your name, and click the pen icon that appears. A new window will open, allowing you to carry out the following edits:

  • Profile picture: Click the choose file button and select a new profile picture from your computer.
  • Full name
  • Role
  • Company

Once you are done, click on Save and your profile will be updated instantly.

Editing your profile
The profile button can be conveniently accessed from every page in the web app, including activities, sponsor rooms, tabs, etc.
The modifications made to your profile are visible in the My Account tab. Additionally, you can make further modifications to your profile in the same section.


The troubleshoot button will always appear at the top right of your screen in the form of a heart icon.

The button triggers a window pop-up that helps you check for issues with your connection by clicking on Test my connection and following recommendations for a better experience. At the bottom of the pop-up window under the I need help section, you can check for the most common errors.

You can also file a report describing the exact issue and send it, the product team will be informed immediately and handle the case accordingly.

Image showing the troubleshoot button on the mobile app

When inside the activities, sponsor rooms, breakout room, or any type of session that requires video and audio troubleshooting, some extra options are available to fix the issues straight away as shown in the example below:

Gif showing the troubleshoot button and the options in it inside the VL activity

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