Virtual Lobby

Updated 2 days ago ​by Pedro Góes

Virtual Lobby: Online events

Virtual Lobby is a tool that allows your events to happen virtually. An online environment that can broadcast from a large networking event, a single session or even several simultaneous sessions of individual conversations.

With this tool, it is possible to watch the sessions that you have registered or are interested in, switch rooms, participate in a chat group, or even a one-to-one conversation, just by clicking on the name of the attendee you choose.

Find out which rooms or activities are available, as well as presentations, content and people who are in the same environment as you.

Available resources

  • Screen sharing : Share your current screen with picture-in-picture support.
  • Microphone control : Define which speakers and guests can speak during your panel or live sessions.
  • Group chat : Create an interactive chat room with live messages from participants.
  • Analytics (all metrics) : Generate reports with live video sessions, audience, bandwidth and more.

How do I set up my online event?

Your event must be set as Published, Public, Visible and Online

When set to Online / Virtual , a link will automatically be generated to access and view the Virtual Lobby:

When you click on the link, you will see the following screen:

The rooms are the activities available for your online event.

Below the activities, you can view the people who are online

By clicking on a room or even on one of the participants, you will be connected and can start your conversation or participation:

On the left hand side of the screen the participants of each conversation are actively displayed:

You can also view the members of a room or conversation by clicking on "People" on the right side.

The chat can be viewed by all participants in the room, clicking on "Chat" you can send messages and read the ones that were sent:

At any time you can switch between the rooms you are participating in, or even join a new one, by clicking on the room or participant you want to chat with, in the left side menu.


In the top right corner, are your control options. You can enable or disable the microphone (1), the camera (2) or share your screen (3).

Configuring online activities

To configure your activities, go to Agenda > Activities

Select the activity and click Edit (top right). The Details tab contains the settings for your activity, including the possibility of making it a virtual room.

By checking the " Virtual room " option , a link will be generated, making the activity available to be accessed virtually through the Lobby.

If you click on the red folder icon, you'll be able to upload a ROOM COVER, which will be viewed by the participants in the lobby. The desired image size is 280x160 (px by px).

Pre-control cameras and microphones

To control the use of cameras and microphones by your participants, you can enable or disable the options "Camera for participants" and "Microphone for participants". Just check (or uncheck) the checkbox of the desired configuration.

You can select who will be the presenter of the room

Presenters must have the admin profile set, so they will show up on the list. To learn how to change users permissions Click here

How to make access to the virtual platform available to Attendees?

Via registration form

If your event has a form for registering attendees, you will be able to access the Virtual Lobby after completing the registration:

The attendee must fill in all the information that you defined as mandatory and complete the registration:

Once the registration is complete, the attendee can click the button: "Go to virtual lobby" to access.

Via website

Go to Marketing > Landing pages > Website

Add the "My account" section in the website configuration

When accessing the "My Account" option through the event website, the attendee can click on " Virtual Lobby " in the top menu, or "Open Lobby" in the bottom corner of the page.

By clicking on " My Agenda ", the attendee will have access to the links, for all activities that have virtual rooms:

Via email

We recommend adding the virtual lobby link to the confirmation email.

To learn more about configuring your automatic emails Click here

Go to Marketing > Communication > Automatic emails

Locate the confirmation email and click the blue button ("Open email editor") in the right corner of the page.

In the email editor, you can customize your confirmation email and add the Virtual Lobby information.

You can create or button or simply add the Virtual Lobby link, through the "Dynamic links" on the left side of the text contents tool.