Event details

That initial information page is generally your event’s participant's first contact with the event itself, and it is important for all the information to be available and clear to them.

This article intends to explain to you all the settings options available on the event details page.

Accessing Event details

To enable the Details tool:

  1. Go to Settings > Tools > Start.
  2. Click Edit and scroll down to the Details tool.
  3. Toggle on the corresponding button.
  4. Click End to save your changes.
Settings > Tools > Details

Once enabled, go to Event > Details to access the page. Click Edit to configure your event details

Event details

Basic information

Use this section to configure the main information about your event. You can edit the event name, dates, enrollment period, and other basic settings.

Basic information

Company and Event code

This section displays two five-digit codes:

Company and event code

Created by

This section displays the administrator who created the event, along with the creation date and time.

Created by

Event Name

You can edit your event name here. The maximum length is 256 characters, including spaces.

You can also add automatic or manual translations. Follow these steps:

  1. Click Add translation to open the translation window.
  2. Select a language from the dropdown menu.
  3. Click Add translation.
  4. Click Generate to create an automatic translation. You can also enter your translation manually.
  5. Click Save.

Event Time and Date

Use these fields to configure your event schedule.

Screenshot showing event time and date fields
  • Event's start: Set the event's start date and time.
  • Event's end: Set the event's end date and time.
The event duration, from its start date and time to its end date and time, must be at least 15 minutes and cannot exceed 365 days.
  • Begin of enrollment: Set when attendees can start registering through the registration form.
  • End of enrollment: Set when registration closes.
  • End of event access: Set when attendees will lose access to the event. In this case, registrants will see the notification below when they try accessing the event's Virtual Lobby or registration form.
End of event access notification

Attendees can view available language translations on the event website by clicking the Language dropdown and selecting their preferred language.

Language options

In the Virtual Lobby, they can select a language using the globe icon at the top right corner.

Translation in the Virtual Lobby

Timezone

Select the timezone that corresponds to your event's location.

Event timezone

Event Mode

Select the mode that best describes your event:

  • Hybrid: Combines in-person and online sessions. You can add a physical address and provide access to the Virtual Lobby.
  • Online/Virtual Lobby: Hosts all sessions online through the Virtual Lobby. No physical address is required.
  • In-person: Takes place at a physical venue. You can add the event address and display its location on a map.
The InEvent mobile app displays events in Hybrid and In-person modes. Online/Virtual Lobby events will not appear in the mobile app.
Event Mode

Event venue and location

Add your event's location details, including the venue name, address, city, ZIP code, country, and state.

Click the relevant field to open a pop-up window. Enter the location details in their corresponding fields.

The address field is only available for Hybrid and In-person events. For Online/Virtual Lobby events, this field is replaced with a Virtual Lobby link.

Enter the complete address without abbreviations to ensure accurate mapping. Once you save the location details, the event map will display the venue.

The Country field will appear above the event map after you save the location and refresh the page.

GIF showing how to enter your event's location details.

General Description

Add a description of your event in this section. There is no character limit.

Use the text editor to format your description, change fonts and text colors, or add images and other media. You can also right-click inside the editor to access additional formatting options.

To paste copied text or images, press Ctrl+V.
Gif showing how to customize general description by using right-click, which will give options to copy, paste, bold, italic and adding links.

If you have AI credits, you can use InEvent AI to generate an event description. Refer to the Billing article for more information about AI credits.

Your event description will appear in the following locations:

To translate your event description, click Add translation and follow the instructions in the Multilingual Translation Support article.

Wireless information

Enter the name and password of your event's Wi-Fi network.

Wireless information
Contact information

Add your event's contact details. There is no character limit.

Attendees can find this information in the mobile app under Menu > Event > Contact.

Contact information

Event configuration

Manage your event's internal settings in this section. These include the event type, status, currency, and capacity.

Event configuration

Event Type

Select an event type from the dropdown menu. Event types are configured at the company level under Event > Settings > Status List.

The event type you select determines the statuses available in the Event status dropdown.

Refer to the Settings: Event Status List article for instructions on configuring event types and statuses.

Event type
Event status

Select a status associated with the event type you have chosen.

The available statuses must first be created at the company level under Event > Settings > Status List.

Refer to the Settings: Event Status List article for more information.

Event status

Currency

Select the currency you want to use for your event.

Event Currency
Registration, venue, invite and guest capacity

Configure the maximum number of attendees allowed for your event.

  • Registration capacity: The maximum number of attendees who can enroll in the event.
  • Venue capacity: The maximum number of people that canbe checked in at your event venue. This field will only show up for Hybrid or In-peron event modes.
To receive email notifications when your event reaches 80% capacity or becomes full, enable Event is almost full and Event is full admin notifications. Refer to the Automatic notification emails for admins article for setup instructions.
  • Invite capacity: The maximum number of attendees who can enroll through the invitation list.
  • Guests allowed per registration: The maximun number of guests each attendee can bring to your event. To display this field under Event > Details, you must first enable the Guest form tool. Refer to the Guest form article, to learn more.

Event and invite capacity

Event Publishing Status

Choose whether your event should be published or remain in draft mode.

Your event must be published before you can register attendees or send event emails.

  • Published: The event appears in the event list. You can register attendees, send emails, and send push notifications.
  • Draft: You can continue setting up your event, including creating the website and adding speakers and sponsors. However, you cannot send emails or add attendees.

Event Status

Place

Select a place from the list configured under your company details.

Refer to the Company Places article for more information.

Place in company place

Event branding

Customize the visual appearance of your event. You can upload a cover image and use custom CSS to match your event's branding.

Branding
Event cover image

Upload a cover image for your event. Attendees can view it on the app, website, and registration form.

The recommended image dimensions are 1700 × 630 pixels. GIF files must not exceed 5 MB.

To upload an image, click Change and select the file you want to use. You can also click Crop to adjust the image.

By default, this cover image is also used on your Registration form and Landing pages.

If you upload a different cover image under Marketing > Registration > Registration form > Branding, it will override the image configured here on the registration form.

GIF showing the Event cover image editor.

Custom CSS
Cascading Style Sheet (CSS)
CSS stands for Cascading Style Sheet. Cascading style sheets are used to format the layout of Web pages. They can be used to adapt colors, layout, font, and other aspects of Web pages that previously could only be defined in a page's HTML.
Custom CSS field

The Custom CSS tool is best suited for developers familiar with CSS.

For an example of how to add background images to your web pages, refer to the Custom branding using CSS article.

Access Policy

Manage who can view and access your event in this section.

Access and policy

Virtual Lobby

If your event mode is set to Online/Virtual Lobby or Hybrid, this field displays a link to your event's Virtual Lobby.

Refer to the Virtual Lobby article for more information.

VL link on the event details page

Event Nickname

Customize your event's nickname to create a unique URL. The nickname is used in your event's URL on published websites and landing pages.

Click the nickname field to edit it. Each event must have a unique nickname. If you enter one that is already in use, the platform will display an error message. indicating that the nickname is already taken.

Event Nickname

When you change an event's nickname, the previous nickname remains associated with the event and automatically redirects to the new URL. If you want to reuse the old nickname for another event within the same company or an associated company under the same Umbrella account contact your Account Manager.
InEvent is a registered trademark and cannot be used in event URLs. Entering InEvent in the nickname field will trigger a warning.
InEvent trademark warning

Event Privacy: public/private

Choose whether your event should be public or private.

public or private event
  • Private: Requires attendees to enter a four-digit access code when registering through the registration form. It is set to 0000 by default but can be changed.
Event organizers must share the access code with the attendees they want to grant permission to register for the event.
  • Public: Allows attendees to register without an access password.

To display the Access password field when selecting Private, disable the following tools under Settings > Tools:

  • Ticket requirement
  • Invite requirement
  • Approval requirement
If any of these tools are enabled after you configure an access password, the password will only appear under Marketing > Landing pages > Website page.
Acces password

Below is an example of how the registration form appears to registrants when they try to access a private event.

private event

Visibility

Choose who can view your event. The available options are:

visibility settings

  • Visible to everyone: Anyone can view the event after downloading the mobile app, even without logging in.
    For the event to appear in the mobile app, its mode must be set to Hybrid or In-person. Online/Virtual Lobby events will not appear in the app.
  • Visible to admins: Only registered event admins can view the event.
  • Visible to admins and attendees: Only event admins and registered attendees can view the event.
  • Visible to admins, attendees and select criteria: Event admins, attendees, and users who meet specific visibility criteria can view the event. When you select the last option, a dropdown menu appears. You can use company-level global fields and their corresponding responses to define who can view the event.
    To add multiple criteria, click Add more.
Event visibility

Users who match at least one of the selected criteria will be able to view the event.

Refer to the Company user fields (global fields) article to learn how to create global fields.

Attendees can also find their registered events under the My Events tab in the Attendee Center. Refer to the Attendee Center article for more information.

Page rules

Use Page rules to choose which pages attendees will see when accessing your event.

Page rules
Main Page

Select the page that opens when an admin clicks the event from the company event list.

Landing main page

Content page

Select the landing page attendees will see when they first access the event after completing registration.

Refer to the Content page article for further information on each content page option.

Content page

Purchase page

Choose where attendees will be redirected after purchasing tickets.

You can configure separate redirect pages for successful and unsuccessful purchases.

Purchase page

After completing the purchase form and clicking Place order, attendees will see the View my tickets button. Clicking this button redirects them to the page configured for the purchase outcome.

You can also customize the View my tickets heading to display the name of the destination page. Refer to the Headings article for instructions.

  • Success: Choose the page attendees will see after a successful ticket purchase and payment approval. The available tabs depend on the tabs enabled under Settings > Tabs, web app. If you select Custom page, enter the page URL in the additional field.

  • Error: Choose the page attendees will see when their ticket purchase has not yet been approved. The available options are My Tickets, Custom page, Event Map, Landing page - Root and Website
Error Purchase page

Logout Page

Choose where attendees will be redirected after logging out of the event.

Available options include Login, Custom URL, Website, and Landing pages.

Log out pages

If you select the Custom URL option, enter the page URL in the field that appears.

custom page

Social Media

Add your event's social media information in this section.

You can include information such as public LinkedIn profile, Facebook hashtag, Instagram hashtag, X hashtag and profile, RSS feed

These social media links will appear on your event's cover image in the web app's attendee center tabs tabs.

social media links

If AdBlock is active, it may block social networks from appearing in details.

Can I remove social networks from appearing in the Event Details page?

Yes. Follow these steps:

  1. Go to Settings > Tools.
  2. Click the Extra tab.
  3. Find Social networks at the event details.
  4. Toggle off the corresponding button.

This will hide social networks from the Event > Details page.

remove social networks

Advanced Settings

Configure additional event settings in this section. These include language preferences, links, domain settings, custom emails, and tracking.

Language

Manage your event's language settings and translations in this section.

Main Language

Choose the main language for your event. This setting determines the language used for the platform's backend and the event's basic structure.

You can set the language manually or allow it to follow the user's device settings.

Event Main Language
Website Drop-down Language Selector

Allow attendees to select their preferred language when viewing your event website. To enable the language dropdown, set Main Language to Defined by user.

The appearance of the language selector depends on the website template you use.

Main language define by user

Depending on the template you choose, this is how the language drop-down menu looks like.

Platform language

Content Language

Choose the language used to display your event content to attendees. You can set the language based on the attendee's device or select another available language.

Content Language

Translations

You can manage your event translations in this section.

  • View translations: Click on view translations to view or delete existing translations. You can also see how many translations have been generated for each language.

Screenshot translations

  • Open Translation Dashboard: Click this button to access the translation dashboard to review existing translations, identify content that still needs translation, and add new target languages.

Refer to the Translation dashboard and Multilanguage Translation Support articles for more information.

Translation dashboard

Manage the links and domain settings associated with your event in this section.

Links and domain

If your event has an FAQ page, add its URL here. The FAQ page will appear under the My Account tab in the web app.

FAQ link page

Enter your official website URL.

Website link page

The link will appear in two locations:

  • In the Mobile app, under Menu > Event > Contact.
website information on the mobile app
  • In the Virtual Lobby, when attendees click the company logo in the bottom-left corner.
Virtual lobb website

Terms of Service

Add a link to your event's Terms of Service. Attendees will be able to access it across all forms within the event.

Refer to the Terms of use: privacy and data security article for more information.

Terms and service page

Virtual Address

Enter a location for your online event. Depending on your website template, this information will appear on your event website.

This field is only available when your event mode is set to Online.
Virtual address page
Custom domain

Configure a unique domain for your event website.

Refer to the Custom domain article for setup instructions.

Custom domain

Custom email

Set a custom sender name and email address for your event. Once the DNS is configured, emails coming from your event will be displayed as being sent from the configured custom email address, including automatic emails, event custom emails, and password recovery emails.

  • Custom email address: The email address used as the sender.
You must configure your DNS records correctly to use a custom email address.

Custom email

  • Custom email name: The name displayed as the sender.
custom email name
To protect your domain against spoofing and reduce the risk of emails being marked as spam, configure DomainKeys Identified Mail (DKIM).
Refer to the Custom Email article. Refer to the Custom Email article for instructions on configuring custom emails and DKIM records.

Reply-to email

Set the email address that will receive replies to messages sent through InEvent. This address can be different from the sender's email address.

The Reply-to email setting applies to automatic emails, custom emails, password recovery emails. You can add multiple email addresses. Separate them with commas.

When responding to emails, recipients can still remove the Reply-to addresses from their email composer and choose a different recipient.
If you leave the Reply-to field empty, the platform will use the event's Custom email address instead. If both fields are empty, the default Reply-to address will be no-reply@inevent.com.
Screenshot showing the reply-to email field

Tracking

Connect analytics tools to monitor event performance and attendee engagement. These integrations can help you track registrations, conversions, and other interactions.

Facebook Pixel ID

Enter your Facebook Pixel ID in this field.

Refer to the Facebook Pixel Integration article for more information.

Facebook pixel ID field

Google Analytics v4 ID

Enter your Google Analytics 4 Measurement ID. Remember that the entire configuration of the GA must be done previously before adding the Measurement ID.

Refer to the Google Analytics article for more information.

Google Analytics 4 field.

Adobe Analytics report suite ID

Enter your Adobe Analytics report suite ID.

Refer to the Adobe Analytics article for more information.

Adobe Analytics ID

X Events Manager

Enter your X Events Manager ID. This allows you to manage your X Website Tag and configure conversion events to track specific user actions.

Refer to X's Conversion Tracking for Websites article for more information.

Twitter events manager field
LinkedIn Insight Tag

Enter your LinkedIn partner ID to track conversions and gain insights into your audience.

Refer to the LinkedIn Insight Tag article for more information.

LinkedIn Insight field
TikTok Analytics tag

Enter your TikTok Pixel ID to track conversions and user interactions.

Refer to the Tiktok Pixel Integration article for more information.

TikTok pixel

Intercom Tag ID

Add your Intercom Tag ID to display the Intercom chat support pop-up in your Virtual Lobby events.

Refer to the Integrating Intercom with the Virtual Lobby article for setup instructions.

Intercom Tag ID field

Internal

Manage internal event information in this section.

Fields

This section is only available when custom fields have been added at the company level. Event admins can use these fields to enter additional event information.

Refer to the Event custom fields article for more information.

Image showing the Fields section with a custom Field named Country and an option list with it
Host

Select the organizer in charge of the event. The selected person must be registered as an attendee and have admin permissions.

Hosted by

Send Message

Use the Send Message button in the upper-left corner of the page to send push notifications to all event attendees at once.

This button is only available when you are not in Edit mode.

You can also schedule push notifications to be sent at a specific date and time.

Refer to the Push Notifications article for more information.

Send message notification

Downloading a full event report

InEvent provides a configurable full event report that combines information from different features of the event.

The event modules are as follows:

Event identifier, attendee details, registration form answers, lists, and check-in information are always included.

To generate a full event report, follow the steps provided below.

  1. Click Edit.
  2. Click Report in the upper-left corner. The Event Report pop-up window will appear.
  3. Use the toggles to select the modules you want to include.
  4. Click Generate.

Once the report is ready, click Download to open the All reports page. You can preview the report directly from the All reports page or download it as a spreadsheet.

The report will also be sent to your email.

Screenshot showing the event report module selector

Using MCP integration to set up your event details page

You can use InEvent's MCP integration with a supported AI provider to retrieve event information and update certain event settings through natural-language prompts.

Refer to the MCP Integration article to learn how to connect to the InEvent MCP server.

Below are examples of read-only and write actions you can perform when configuring your Event Details page using Claude AI.

Read-only examples: Getting information about your event's details

You can use read-only prompts to retrieve information without changing your event settings.

Examples include:

  • Retrieve the event's current name, start date, and end date.

Retrieve event's details

  • Check the event's current mode and publishing status.

Event's mode

  • Review the event's visibility settings.
event's visibility status

Write examples: updating your event details

You can use write prompts to create, update, or delete information in your event settings.

The GIF examples below demonstrate how the platform responds to these actions.

Refresh your page after running a prompt to view the changes.

Examples include:

  • Update the event's name
Update event's name

  • Change the event's nickname to match the event's name.
change the event's nickname

  • Create a short event description and change the event mode to In-person.
creating a general descrption

  • Set the event visibility to admins only and change the currency to EUR.
Change event's visibility


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