Event details

Updated 3 weeks ago ​by Ciro D'imperio

Event Details

This FAQ page is designed to help users configure the initial information of your event. That initial information page is generally your event’s participant or invitee’s first contact with the event itself and is important that all the information is available and clear to them.

Video Summary

How To Edit Event Details

To access and modify the event’s general information you need to click on 'EVENT' > 'DETAILS'

To Edit the details click on the 'EDIT' button in the top right corner.

What kind of information can be modified (or added)?

You can enter or change the information in the following fields whiles in “Edit Mode

Cover Image:

This image can be viewed by the participant on the app, website, and registration form. The Image must be the size of exactly 1700x630 (px by px). Press the Red folder icon to choose an image to upload.

Event Date and Time:

  • Event’s start: date and time of the event’s start
  • Event’s end: date and time of the event’s end
  • Begin of enrollment: used to configure when the participant can sign up and interact with the app or other tools on the platform, as an application form.
  • End of enrollment: used to configure when the participant can no longer sign up and interact with the app or other tools of the platform.
  • End of event access: date in which the participant will no longer be able to access the event. In this case, he will return to the main page.

Event Name and Address:

By clicking on the event name, it will allow you to change the initial name of the event.

To add/change the address, click in the address filed and insert by pressing Enter. This way, the web will automatically search via Google Maps and will add the location by Pinpoint.

Virtual Lobby

The map will be replaced with a Virtual Lobby's URL once you have selected event mode: Online/Virtual

Event Privacy(Public/Private):

This function is used to determine whether the event can be accessed publicly, or if it should be accessible by your listed attendees only. When you select 'Private', only those in the attendee list can join your event.

For non-public (private) events, you can enter a password to limit access and making them invite-only. This function can be used to easily manage internal events or events with a select attendee list.

NOTE: To enter the password for your event, you must first go to Tools and disable the Ticket requirement, the Invite requirement and the Approval requirement features. Then, go back to the Details tab. Select Private for the password field to appear.

Event In-Person/Online:

Virtual Lobby or In-person event

This is used to determine whether the event will be held live In Person, or Online/virtually. If it is online, the address field will be automatically disabled and a virtual lobby URL will take its place. This is the URL you will use to enter the virtual lobby, to learn more click here: VIRTUAL LOBBY

General Description:

A description of the event itself, with no character limit.

Event Nickname

You can create a more unique URL by editing your events Nickname; simply click on the text to edit.

Social networks:

Add social networking information like a public Facebook page, Instagram (hashtag), Twitter (both profile and hashtag), and RSS feed.

Note: if the add block is active, it may block the social networks to appear in the details

For more information on Social media, links Click here

Event Capacity:

The number of attendees that can be enrolled in the event.

Invite Capacity:

The number of attendees that can be enrolled in the event via the invitation list.

Guests allowed per registration:

Increase the number of guests allowed to register per registration, for your event, through the registration form.

To enable this option go to Setting > Tools, click on Edit then scroll down to Control, check the box to allow this option to be visible on the details page.

Event Status (Publish your event):

Define whether the event will be published (appears in the event list of the app) or whether it will be as a draft (does not appear in the list of events in the app) The event must be published for attendees to be registered to your event and to start communicating via email.

Upon first creating an event, when you go to EVENT > DETAILS > there will be a button at the top left side of the page named " PUBLISH EVENT" click to publish your event.

If you need to change the status of your event, then scroll down to the STATUS filed and change from draft to published or vice versa.

Searchable (Visible/Invisible):

Used to determine if the event can be viewed and accessed by the application store/website.

Default Language:

Your event language can be pre-determined by the administrator or defined by the participant.


Select a place listed in the Company Details. For more information Click here


Select the timezone according to the location of the event.


Set the currency for the event

Main Page:

The page that will open every time you click this event in the company event list.

Hosted by:

Select the organizer responsible for the event (The person must be entered in the attendee list as Admin).

Send Message:

Send push notifications to all attendees at the same time. (This function is only available outside of Edit mode and the send message button is at the top of the screen)

You can also schedule the message to be sent at a certain time and date. To learn more about message scheduling Click here

Add an FAQ link here

Add your official website link here.

Terms of Service:

Add the link of your terms of service for the event.

Virtual Address

Add a Location name to your virtual/online event. It will appear on your website as seen below.

Wireless network:

Describe the name and password of your event's internet access point.

Contact information:

You can enter the contact information with no character limit.

Created by:

This states which administrator created the event and the date and time the event was created.

Facebook Pixel ID:

Add the ID of your Facebook Pixel ID. To see more information on Facebook Pixel ID Click here

Google Analytics ID:

Enter here the link relevant to your ID Analytics; this information will analyze the default structure of the default website or landing page used per project. Remember that the entire configuration of the GA must be done previously. To see more information on Google Analytics Click here

Google Tag Manager:

With Tag Manager control, you can control and map user interactions based on specific web tools. To learn more about Google Tag manager Click here

These tools are:

- Google ADS

- Facebook ADS

- LinkedIn

Just the Tag Manager is integrated to map these points mentioned above, the ID will release this information to the integration pull the information.

Event website Custom domain:

Enables access to an external site having a unique domain. For more information, click here.

Event Custom email:

In this field, you can add a custom email to your event. For more information click here Click here

Note: When you have finished editing It is important to press the 'END' button in the top right corner to save the changes.